Why a test task, and why paid
Interviews show how someone talks about work; a test shows the work. For assistants the difference matters, because the job is mostly written, detailed and done when you are not watching.
Pay for the test. It is fair, it signals that you respect the candidate's time, and it attracts people who already have work. A simple rule is to pay the hourly equivalent of the role's pay for the time the task is designed to take, whatever the result. Stafka's job rules do not allow unpaid test work beyond a short task.
Rules for a fair test
- One to two hours of work, with the expected time stated in the brief.
- Fictional data only. Never real client work you will use afterwards.
- The same task and the same deadline for every finalist.
- A written brief with everything needed to complete it, and one channel for questions.
- A clear deadline that fits around a current job, such as two or three days.
- Feedback for everyone who completes it, even when the answer is no.
Five test ideas
- The calendar puzzle. Six meeting requests across three time zones, two of them conflicting, and a set of rules. The candidate proposes a schedule and drafts the replies.
- Inbox triage. Ten fictional emails: a client complaint, an invoice, a newsletter, a meeting request, a vague question from a colleague. They sort, prioritise and draft three replies.
- Travel plan. A two-day trip with constraints on budget, times and a dinner. They propose two options with trade-offs and build an itinerary.
- Vendor comparison. Three tools or service providers for a defined need. They build a short comparison table from public information and recommend one.
- Meeting follow-up. A short written transcript of a meeting. They write the summary, the action points with owners and dates, and the follow-up email.
Pick the one closest to the real job. For an executive assistant, the calendar puzzle and the inbox triage tell you the most; for an operations assistant, the vendor comparison and the meeting follow-up.
A sample brief
Test task: the calendar puzzle
Thank you for your time so far. This paid task takes about 90 minutes; please send it by Thursday 18:00 your time. We pay for the time whatever the result.
You support Anna, CEO of a small company in New York (Eastern Time). Below are six meeting requests for next week and Anna's rules: calls between 9:00 and 16:00 her time, no meetings on Friday afternoon, 15 minutes between calls.
Please send: (1) the schedule you propose, with times for Anna and for each guest; (2) the reply you would send to each guest; (3) anything you would ask Anna before confirming.
Questions? Reply to this email; we answer within one working day.
Point (3) is the most revealing. Strong candidates spot the real conflict and ask one precise question instead of guessing or asking about everything.
A scoring sheet
Score each criterion from one to three: one if it is missing or wrong, two if it is acceptable, three if it is clearly strong.
- Accuracy: times, names and time zones are right; nothing is missed.
- Judgement: conflicts resolved sensibly, priorities respected, good questions asked.
- Writing: replies are clear, polite and short enough to send as they are.
- Following the brief: every requested item delivered, in the requested format.
- Presentation: easy to read and check in two minutes.
Decide in advance what total is good enough. Comparing totals against that line keeps you from choosing the most confident writer over the most accurate one.
Reviewing the results
Read the work blind if you can, without the CV next to it. Then talk it through on a short call: ask why they chose one option over another and what they would do differently. People who did the work themselves explain it easily; people who leaned too much on a tool or someone else struggle with the details.
Watch for the warning signs in our remote hiring red flags guide: polished but generic answers, details that do not match the brief, or missed deadlines without a word.
Questions
How much should I pay for a test task?
A simple rule is the hourly equivalent of the role's pay for the time the task is designed to take. Pay it whatever the result, through the same channel you will use for the salary if possible.
Can candidates use AI tools in the test?
Decide and say so in the brief. Many assistants use AI tools at work; what matters is that the result is accurate and that they can explain it. The follow-up call shows that.
How many candidates should get the test?
Two or three finalists. Testing everyone is slow for you and unfair to people with little chance of an offer.
Is a trial week better than a test task?
A paid trial week tells you more but asks much more of the candidate, who may have a job. A short paid test followed by a structured first month is usually the better balance.
General information for small employers, not legal or tax advice: check contracts, tax and data rules for your country with a qualified adviser. Figures carry their sources below; our own prices are on the pricing page. Spotted a mistake? Write to hello@silkstaff.com.