Virtual receptionist in the East Kentucky nonmetro area: cost vs in-house
Of the 10 areas in Kentucky with BLS pay data for this job, the East Kentucky nonmetro area has the lowest median: $29,640 a year1. That is 10.0% below the Kentucky statewide median of $32,940, and 22.0% below the US median of $38,010. Only 9 of 521 US areas pay less for this job. BLS counts about 370 people in this job here, 4% of the Kentucky total.
BLS occupation 43-4171, area East Kentucky nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the East Kentucky nonmetro area against Kentucky and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| East Kentucky (Nonmetro) | $21,420 | $29,640 | $43,910 | |
| Kentucky | $23,720 | $32,940 | $44,270 | |
| United States | $28,760 | $38,010 | $49,950 |
Pay is more spread out here than nationally: the top tenth earns $43,910 or more, 2.0 times the bottom tenth, against 1.7 times across the US. Two offers for the same title can sit far apart. The middle half of virtual receptionists in the East Kentucky nonmetro area earns $24,830–$37,440. From the 25th to the 75th percentile, the local range is $12,610 wide, wider than in Kentucky as a whole ($10,020) and the US ($11,170), so what a virtual receptionist earns in the East Kentucky nonmetro area depends more on the employer.
What to budget for a virtual receptionist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $21,420 | $1,785 | $10.30 | $27,639 |
| 25th percentile | $24,830 | $2,069 | $11.94 | $32,039 |
| Median | $29,640 | $2,470 | $14.25 | $38,245 |
| 75th percentile | $37,440 | $3,120 | $18.00 | $48,310 |
| 90th percentile | $43,910 | $3,659 | $21.11 | $56,658 |
Pay climbs faster above the median than below it here: the 75th percentile is $7,800 over the median, the 25th only $4,810 under it. An offer at the 75th percentile adds about $10,065 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $38,010 falls between the 75th and 90th percentiles in the East Kentucky nonmetro area, and the Kentucky statewide median of $32,940 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local virtual receptionists earn.
What a hire really costs in the East Kentucky nonmetro area
At the $29,640 median, a local hire costs about $38,245 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $8,605 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.
Other roles in the East Kentucky nonmetro area
Virtual receptionists have the lowest median of the 16 roles we track in the East Kentucky nonmetro area; project coordinators have the highest, at $78,100.
| Role | Median | vs virtual receptionist | Jobs |
|---|---|---|---|
| Administrative Assistant | +29.1% | 1,210 | |
| Data Entry Specialist | +24.3% | 30 | |
| Customer Support Specialist | +19.9% | 1,210 | |
| Medical Administrative Assistant | +19.1% | 2,020 | |
| Virtual Receptionist | this role | 370 |
Measured against the US median, virtual receptionists rank #7 of the 16 roles we track in the East Kentucky nonmetro area (-22.0%), between office managers (-21.0%) and paralegals (-22.4%). The typical role here is at -22.7%, so this job follows the area's general pay level. Virtual receptionists hold 4.2% of the jobs in these 16 roles in the East Kentucky nonmetro area, 4.7% across Kentucky and 5.8% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Kentucky
Across the 10 areas of Kentucky with data for this job, the median runs from $29,640 in the East Kentucky nonmetro area to $34,520 in Louisville, a gap of $4,880 a year. All 6 areas in Kentucky with more virtual receptionists than the East Kentucky nonmetro area also pay more, among them Louisville, KY-IN ($34,520) and Lexington-Fayette, KY ($33,970).
| Area | Median | vs the East Kentucky nonmetro area | Jobs |
|---|---|---|---|
| Paducah, KY-IL | +8.4% | 240 | |
| South Central Kentucky (Nonmetro) | +8.2% | 840 | |
| Bowling Green, KY | +7.1% | 390 | |
| West Kentucky (Nonmetro) | +5.8% | 520 | |
| Owensboro, KY | +5.6% | 310 | |
| Central Kentucky (Nonmetro) | +0.1% | 740 | |
| East Kentucky (Nonmetro) | this area | 370 |
the East Kentucky nonmetro area against other US metro areas
By number of jobs, the East Kentucky nonmetro area is #386 of 521 US areas for this job. It is a mid-sized market, and its pay is in the bottom quarter of US areas. Outside Kentucky, Hattiesburg and Dothan pay just above the East Kentucky nonmetro area and El Paso and Gadsden just below. All four are within $420 a year of the median in the East Kentucky nonmetro area. Of the three markets with about as many virtual receptionists, all three pay more.
| Metro area | Median | vs the East Kentucky nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Chico, CA | +35.2% | 370 | jobs | |
| Blacksburg-Christiansburg, VA | +17.9% | 370 | jobs | |
| Altoona, PA | +8.8% | 370 | jobs | |
| Dothan, AL | +1.4% | 400 | pay | |
| Hattiesburg, MS | +0.7% | 480 | pay | |
| East Kentucky (Nonmetro) | this area | 370 | ||
| El Paso, TX | -0.6% | 1,950 | pay | |
| Gadsden, AL | -0.6% | 180 | pay |
Questions
How much does it cost to hire a virtual receptionist in East Kentucky (Nonmetro)?
About $38,245 a year at the median, or $3,187 a month: $29,640 in pay plus about $8,605 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do virtual receptionists earn in the East Kentucky nonmetro area?
Pay here is lower than in three quarters of US areas. The median was $29,640 a year in the May 2025 BLS survey. The 10th percentile was $21,420, the 90th $43,910, and the middle half earned $24,830 to $37,440.
Is the East Kentucky nonmetro area the cheapest area in Kentucky for virtual receptionists?
Yes. Its median of $29,640 is the lowest of 10 areas in Kentucky. The Central Kentucky nonmetro area is next at $29,680.
How many virtual receptionists work in the East Kentucky nonmetro area?
BLS counts about 370 in the May 2025 survey. That is 4% of the Kentucky total of 9,290. 6 areas in Kentucky have more; the closest in size is Bowling Green, with about 390.
Does a virtual receptionist cost more than a medical administrative assistant in the East Kentucky nonmetro area?
No: $5,660 a year less at the median. The medians are $29,640 and $35,300.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4171: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.