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Virtual receptionist in the East Kentucky nonmetro area: cost vs in-house

Of the 10 areas in Kentucky with BLS pay data for this job, the East Kentucky nonmetro area has the lowest median: $29,640 a year1. That is 10.0% below the Kentucky statewide median of $32,940, and 22.0% below the US median of $38,010. Only 9 of 521 US areas pay less for this job. BLS counts about 370 people in this job here, 4% of the Kentucky total.

$2,470median pay per month in the East Kentucky nonmetro area
$3,187employer cost per month with benefits
$14.25median pay per hour
370people in this job in the East Kentucky nonmetro area

BLS occupation 43-4171, area East Kentucky nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.

Pay in the East Kentucky nonmetro area against Kentucky and the US

Range10thMedian90th
East Kentucky (Nonmetro)$21,420$29,640$43,910
Kentucky$23,720$32,940$44,270
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

Pay is more spread out here than nationally: the top tenth earns $43,910 or more, 2.0 times the bottom tenth, against 1.7 times across the US. Two offers for the same title can sit far apart. The middle half of virtual receptionists in the East Kentucky nonmetro area earns $24,830–$37,440. From the 25th to the 75th percentile, the local range is $12,610 wide, wider than in Kentucky as a whole ($10,020) and the US ($11,170), so what a virtual receptionist earns in the East Kentucky nonmetro area depends more on the employer.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$21,420$1,785$10.30$27,639
25th percentile$24,830$2,069$11.94$32,039
Median$29,640$2,470$14.25$38,245
75th percentile$37,440$3,120$18.00$48,310
90th percentile$43,910$3,659$21.11$56,658

Pay climbs faster above the median than below it here: the 75th percentile is $7,800 over the median, the 25th only $4,810 under it. An offer at the 75th percentile adds about $10,065 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the 75th and 90th percentiles in the East Kentucky nonmetro area, and the Kentucky statewide median of $32,940 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local virtual receptionists earn.

What a hire really costs in the East Kentucky nonmetro area

At the $29,640 median, a local hire costs about $38,245 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $8,605 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$38,245local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$24,357difference in year one
64%of the local cost saved

Other roles in the East Kentucky nonmetro area

Virtual receptionists have the lowest median of the 16 roles we track in the East Kentucky nonmetro area; project coordinators have the highest, at $78,100.

The 5 roles closest in pay. All 16 roles in East Kentucky (Nonmetro)
RoleMedianvs virtual receptionistJobs
Administrative Assistant
$38,280
+29.1%1,210
Data Entry Specialist
$36,850
+24.3%30
Customer Support Specialist
$35,530
+19.9%1,210
Medical Administrative Assistant
$35,300
+19.1%2,020
Virtual Receptionist
$29,640
this role370

Measured against the US median, virtual receptionists rank #7 of the 16 roles we track in the East Kentucky nonmetro area (-22.0%), between office managers (-21.0%) and paralegals (-22.4%). The typical role here is at -22.7%, so this job follows the area's general pay level. Virtual receptionists hold 4.2% of the jobs in these 16 roles in the East Kentucky nonmetro area, 4.7% across Kentucky and 5.8% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in Kentucky

Across the 10 areas of Kentucky with data for this job, the median runs from $29,640 in the East Kentucky nonmetro area to $34,520 in Louisville, a gap of $4,880 a year. All 6 areas in Kentucky with more virtual receptionists than the East Kentucky nonmetro area also pay more, among them Louisville, KY-IN ($34,520) and Lexington-Fayette, KY ($33,970).

AreaMedianvs the East Kentucky nonmetro areaJobs
Paducah, KY-IL
$32,130
+8.4%240
South Central Kentucky (Nonmetro)
$32,070
+8.2%840
Bowling Green, KY
$31,750
+7.1%390
West Kentucky (Nonmetro)
$31,360
+5.8%520
Owensboro, KY
$31,300
+5.6%310
Central Kentucky (Nonmetro)
$29,680
+0.1%740
East Kentucky (Nonmetro)
$29,640
this area370

the East Kentucky nonmetro area against other US metro areas

By number of jobs, the East Kentucky nonmetro area is #386 of 521 US areas for this job. It is a mid-sized market, and its pay is in the bottom quarter of US areas. Outside Kentucky, Hattiesburg and Dothan pay just above the East Kentucky nonmetro area and El Paso and Gadsden just below. All four are within $420 a year of the median in the East Kentucky nonmetro area. Of the three markets with about as many virtual receptionists, all three pay more.

Metro areaMedianvs the East Kentucky nonmetro areaJobsClose in
Chico, CA
$40,070
+35.2%370jobs
Blacksburg-Christiansburg, VA
$34,940
+17.9%370jobs
Altoona, PA
$32,240
+8.8%370jobs
Dothan, AL
$30,060
+1.4%400pay
Hattiesburg, MS
$29,850
+0.7%480pay
East Kentucky (Nonmetro)
$29,640
this area370
El Paso, TX
$29,460
-0.6%1,950pay
Gadsden, AL
$29,450
-0.6%180pay

Questions

How much does it cost to hire a virtual receptionist in East Kentucky (Nonmetro)?

About $38,245 a year at the median, or $3,187 a month: $29,640 in pay plus about $8,605 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What do virtual receptionists earn in the East Kentucky nonmetro area?

Pay here is lower than in three quarters of US areas. The median was $29,640 a year in the May 2025 BLS survey. The 10th percentile was $21,420, the 90th $43,910, and the middle half earned $24,830 to $37,440.

Is the East Kentucky nonmetro area the cheapest area in Kentucky for virtual receptionists?

Yes. Its median of $29,640 is the lowest of 10 areas in Kentucky. The Central Kentucky nonmetro area is next at $29,680.

How many virtual receptionists work in the East Kentucky nonmetro area?

BLS counts about 370 in the May 2025 survey. That is 4% of the Kentucky total of 9,290. 6 areas in Kentucky have more; the closest in size is Bowling Green, with about 390.

Does a virtual receptionist cost more than a medical administrative assistant in the East Kentucky nonmetro area?

No: $5,660 a year less at the median. The medians are $29,640 and $35,300.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.