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Virtual Receptionist salary and cost of hiring in the US

A virtual receptionist answers calls, chats and web enquiries for the business, books appointments and routes messages, so no lead or client is left waiting.

$38,010US median wage
$54,300employer cost with benefits
910,180virtual receptionists employed
District of Columbiahighest-paying state

BLS occupation 43-4171[1]; benefits share[2]. Checked 2026-10-16.

Request profilesPay by state

US salary range

Range10thMedian90th
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

Salary by state

Linked states have a detailed page with metro areas.
StateMedian90th percentileJobs
District of Columbia
$49,060
$64,2702,000
Alaska
$44,720
$57,3601,530
Washington
$44,710
$57,84026,500
California
$44,100
$58,80082,470
Massachusetts
$43,870
$54,27018,970
New York
$43,080
$59,14065,010
Rhode Island
$42,620
$50,0204,270
Maine
$42,440
$49,1403,440
Colorado
$42,010
$51,49011,020
New Jersey
$41,650
$54,29042,060
Hawaii
$41,600
$55,3103,510
Wisconsin
$41,150
$50,03025,580
Oregon
$40,900
$49,66013,590
Connecticut
$40,630
$54,17014,980
North Dakota
$39,530
$52,2201,930
Arizona
$38,730
$47,93023,220
Vermont
$38,370
$46,8101,160
South Dakota
$38,280
$47,8605,760
New Hampshire
$38,160
$53,3705,320
Maryland
$38,100
$49,18018,390
Nebraska
$37,860
$47,3506,750
Minnesota
$37,510
$50,54011,800
Wyoming
$37,480
$49,5701,540
Michigan
$37,470
$48,28025,230
Illinois
$37,400
$48,35040,370
Montana
$37,360
$47,4201,280
Iowa
$37,330
$47,6104,660
Virginia
$37,060
$47,22023,360
Nevada
$37,050
$47,79010,650
Utah
$36,960
$47,21012,020
Florida
$36,810
$46,48063,280
Idaho
$36,810
$47,1005,340
Pennsylvania
$36,810
$48,31037,830
Delaware
$36,310
$47,6102,880
Indiana
$36,160
$47,31017,360
Georgia (US state)
$36,100
$47,19026,080
Kansas
$36,050
$45,6907,290
Ohio
$35,920
$46,84030,850
Missouri
$35,740
$46,66018,890
South Carolina
$35,510
$46,75011,280
North Carolina
$35,440
$46,21020,080
Texas
$35,210
$47,38078,330
New Mexico
$35,140
$44,2105,650
Tennessee
$34,910
$45,98011,460
Arkansas
$34,840
$43,93010,870
Oklahoma
$34,560
$44,7609,380
Kentucky
$32,940
$44,2709,290
Louisiana
$32,750
$44,41012,820
Alabama
$32,590
$40,73010,460
West Virginia
$31,920
$42,7405,470
Mississippi
$31,160
$42,9906,920

Top-paying metro areas

Areas with at least 500 people in the job.

Metro areaMedianJobs
San Francisco-Oakland-Fremont, CA
$49,450
8,510
San Jose-Sunnyvale-Santa Clara, CA
$47,130
3,990
Barnstable Town, MA
$45,820
670
Seattle-Tacoma-Bellevue, WA
$45,820
14,260
Santa Rosa-Petaluma, CA
$45,550
1,160
Vallejo, CA
$45,500
720
Sheboygan, WI
$45,430
610
Sacramento-Roseville-Folsom, CA
$45,140
4,570
Santa Cruz-Watsonville, CA
$44,980
510
San Luis Obispo-Paso Robles, CA
$44,890
690

What the job involves

  • Answer and route phone calls and live chat
  • Book, confirm and reschedule appointments
  • Take messages and log every enquiry in the CRM
  • Send confirmations and reminders
  • Handle simple FAQs about prices and opening hours

Tools

  • RingCentral, Aircall or Dialpad
  • Google Calendar or Calendly
  • Intercom or a website chat
  • a CRM

How to test candidates

Remote work

Needs real-time cover: the receptionist must work the client's business hours, which for US clients means evening and night shifts in our countries.

Local or remote

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee[3]; Deel's contractor plan is the default payroll tool[4].

$54,300local hire, first year incl. benefits
-remote hire, first year incl. fee
-difference in year one
-of the local cost saved

Questions

What is the average virtual receptionist salary in the US?

The BLS median was $38,010 a year in May 2025 and the mean $39,460.

Which state pays virtual receptionists the most?

District of Columbia, with a median of $49,060 a year.

Hire virtual receptionists remotely

Sources

  1. BLS OEWS May 2025, 43-4171: https://www.bls.gov/oes/current/oes434171.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Data checked 2026-10-16.