Three ways a hiring service gets paid
- Subscription or markup: one monthly price for the assistant, with the person's pay and the provider's margin inside. You pay it every month you keep the person.
- One-time fee: a recruiter finds and screens the person, you hire them directly and pay the recruiter once when they start.
- Commission on payments: a marketplace takes a share of each payment you make to the freelancer, for as long as you pay through it.
None of these is wrong. Each one charges for something different: ongoing service, finding the person, or the platform.
Signs you have outgrown the monthly model
- You have worked with the same assistant for a long time and expect to keep going.
- You rarely use the agency's cover, supervision or replacements.
- You already manage the assistant's work yourself, every day.
- The price has gone up, and you cannot see how much of it reaches the person.
- You would like to give the assistant a raise, and the structure does not let you.
What you give up when you leave
Be fair to the model before you drop it. A monthly agency usually handles payroll and contracts, finds a replacement on short notice, covers holidays and sick days, and lets you stop with little notice. With a direct hire, all of that becomes yours: you plan absences, you keep documentation up to date, and a departure means a new search. If those services matter to you, staying may be the better deal.
The alternatives, one by one
Hire directly through a job board
The lowest ongoing cost: the person's pay and a payment tool, such as Deel at $491 a month or Wise from 0.23%2 per transfer. You do the screening. On Stafka, posting a job is free; pricing shows when a fee applies.
Use a recruiter paid once
Stafka charges a one-time fee of $2,5003 on the start day and nothing before. Stafka replaces the person free of charge if they leave or do not work out within 1803 days of the start date: one replacement per placement, once the placement fee has been paid and as long as the role, hours and pay stay as agreed. The fee itself is not refunded.
Buy hours on a marketplace
Good for project work and flexible hours. On Upwork, the client marketplace fee is up to 7.99%4 of each payment.
Mix them
Hire your core assistant directly, and keep an agency or a marketplace for peaks and holiday cover.
How to switch without losing work
- Read your agency agreement for the notice period and for any buyout or non-solicitation clause.
- If you want to keep your current assistant, ask the agency about a buyout. Do not approach the person in breach of your agreement.
- Move every shared account into your own password manager and change passwords the assistant does not need.
- Write down the recurring tasks, contacts and routines before the last day.
- Plan a short overlap, so the old and the new set-up run side by side for a week.
Our guide to security and access for remote staff covers the account handover in detail. This is general information, not legal advice.
A quick check before you switch
Compare your current monthly price with the new route's monthly cost, the person's pay plus a payment tool, and divide any one-time cost, such as a placement fee, by the monthly difference. The result is the number of months until the switch pays for itself. Our guide to placement fees and monthly agencies works through the full arithmetic.
Questions
Can I hire my agency virtual assistant directly?
It depends on your agreement. Many agencies include a buyout fee or a non-solicitation clause, so ask the agency first. This is general information, not legal advice.
Are monthly virtual assistant agencies a bad deal?
No. They sell flexibility, cover and supervision, and some teams need exactly that. They become expensive when you keep the same person for years and no longer use the services the margin pays for.
What is the cheapest alternative to a VA agency?
A direct hire through a job board: the person's pay plus a payment tool, with your own time spent on screening. A recruiter paid once costs more up front and saves most of that time.
General information for small employers, not legal or tax advice: check contracts, tax and data rules for your country with a qualified adviser. Figures carry their sources below; our own prices are on the pricing page. Spotted a mistake? Write to hello@stafka.com.