Two ways to pay for finding a person
- Placement fee: the recruiter finds and screens candidates; you hire the person directly, pay them yourself and pay the recruiter once. After that, the recruiter earns nothing from the relationship.
- Monthly agency or managed service: the agency contracts or employs the person and bills you one monthly price. The person's pay and the agency's margin are both inside that price, for as long as the arrangement lasts.
Both are honest models. They suit different needs, and they cost very different amounts over different spans of time.
How a one-time fee works: the Stafka example
Stafka sends three matching profiles within 52 business days of a brief. If you hire one of them, you pay a one-time fee of $2,5001 on the start day, and nothing before. You sign a contract directly with the person and pay them every month, for example through Deel, Wise or Payoneer; for reference, our executive assistant vacancies pay $800–1,1003 a month and our customer support vacancies $700–1,0004 a month. We take nothing from the person's pay.
Stafka replaces the person free of charge if they leave or do not work out within 1801 days of the start date: one replacement per placement, once the placement fee has been paid and as long as the role, hours and pay stay as agreed. The fee itself is not refunded. Optional ongoing support costs $2501 a month and can be stopped any month.
How a monthly agency works
You agree a plan, often by hours per month, and the agency assigns a person. Depending on the agency, the price can include payroll and contracts, a replacement when someone leaves, backup cover during holidays, an account manager and sometimes training or quality checks.
What you usually do not see is how much of the price reaches the person. That is not wrong in itself, but ask: it tells you how the agency competes for good people, and how likely your assistant is to stay.
The break-even arithmetic
Put both routes on the same timeline. The formula fits on a napkin:
Break-even, in months
Placement route, per month: the person's pay + the payment service
Agency route, per month: the agency's monthly price
Monthly difference: agency price − (pay + payment service)
Break-even month: placement fee ÷ monthly difference
After the break-even month, the placement route costs less for every month you keep the person.
If the person you would hire directly earns about the same as the agency's assistant, the monthly difference is roughly the agency's margin. Our comparison with a managed assistant service runs these numbers with one provider's published prices, and the cost of hiring calculator covers the comparison with a US hire.
When a monthly agency makes more sense
- You need help for a few months only, or you do not yet know for how long.
- You want to cancel at short notice, without a notice period owed to a person.
- You do not want to manage a contractor agreement, payments or replacements yourself.
- You need cover beyond one person: holidays, sick days, several shifts.
- You want the agency to supervise the quality of the work.
When a placement fee makes more sense
- The role is long-term, and you expect to keep the person for a year or more.
- You want to choose the person yourself and build a direct working relationship.
- You are comfortable paying a contractor through Deel, Wise or Payoneer.
- You want the person's own pay, rather than an agency margin, to be what keeps them.
If neither list fits clearly yet, you can test the market with a job post first: posting a job is free; pricing shows when a fee applies.
Questions to ask either kind of provider
- What exactly do I pay, when, and for how long?
- What does the person receive, and who sets their pay?
- What happens if the person leaves: replacement, conditions, refund?
- Is there a minimum term or a notice period for me?
- Can I hire the person directly later, and is there a conversion or buyout fee?
- Who holds the contract with the person, and who can see my data?
The fifth question matters most with monthly models: some charge a fee if you take the person on directly. Ask before you start, not when you want to.
Questions
Is a placement fee refunded if the hire leaves?
With Stafka, no; the person is replaced instead. Stafka replaces the person free of charge if they leave or do not work out within 1801 days of the start date: one replacement per placement, once the placement fee has been paid and as long as the role, hours and pay stay as agreed. The fee itself is not refunded. Other recruiters use other terms, so read them before you sign.
Why do many agencies prefer monthly pricing?
It gives them predictable revenue and pays for the services they add, such as payroll, cover and replacements. For you, it means a higher long-term cost in exchange for less admin and more flexibility.
Can I combine the two models?
Yes. Some companies hire their core assistant or support agent directly and use an agency for peak seasons or extra cover.
Does Stafka take a share of the person's pay?
No. The fee is charged once, and the person receives the full pay you agree with them. Candidates never pay us anything.
General information for small employers, not legal or tax advice: check contracts, tax and data rules for your country with a qualified adviser. Figures carry their sources below; our own prices are on the pricing page. Spotted a mistake? Write to hello@stafka.com.