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Customer Support Specialist salary and cost of hiring in Arkansas

The median customer support specialist in Arkansas earned $37,840 a year in May 2025[1], 15.5% below the US median of $44,770. That puts Arkansas at #49 of 51 states for this job.

$3,153median pay per month in Arkansas
$4,505employer cost per month with benefits
$700–$1,000per month, remote through Stafka
20,680people in this job in Arkansas

BLS occupation 43-4051. Data from the May 2025 release, checked 2026-10-15.

Get 3 matching profilesCompare with a remote hire

Salary range

Range10thMedian90th
Arkansas$30,150$37,840$56,630
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of customer support specialists in Arkansas earns $33,830–$46,630; the top tenth earns $56,630 or more, 1.9 times the bottom tenth.

What a hire really costs

Benefits and payroll taxes are 30.0% of total compensation in US private industry[2]. At the Arkansas median that makes about $54,057 a year before recruiting, equipment and office space. Benefit levels vary by employer, so treat this as an estimate.

$54,057 local hire in Arkansasmedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500–$3,000[3] with a 180-day replacement; paying through Deel adds $49 a month[4]. Change any number below to match your plan.

$54,057local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$40,769difference in year one
75%of the local cost saved

Pay by metro area in Arkansas

AreaMedian75th percentileJobs
Fayetteville-Springdale-Rogers, AR
$39,510
$48,1604,170
Little Rock-North Little Rock-Conway, AR
$38,160
$47,6806,650
Fort Smith, AR-OK
$37,500
$45,1901,860
East Arkansas nonmetropolitan area
$37,440
$42,730750
North Arkansas nonmetropolitan area
$37,030
$45,1601,670
South Arkansas nonmetropolitan area
$36,830
$44,8901,000
Jonesboro, AR
$36,770
$44,240730
West Arkansas nonmetropolitan area
$36,410
$42,140900
Hot Springs, AR
$34,150
$38,750470

Fayetteville-Springdale-Rogers, AR pays the most ($39,510) and Hot Springs, AR the least ($34,150): $5,360 a year apart for the same job.

What a customer support specialist does

A customer support specialist answers customers by email, chat and sometimes phone, solves their problems on the first contact where possible and passes product feedback to the team.

Neighbours in the ranking

StateMedianvs Arkansas
West Virginia
$38,430
+1.6%
Alabama
$38,400
+1.5%
Arkansas
$37,840
+0.0%
Louisiana
$37,330
-1.3%
Mississippi
$36,380
-3.9%

Questions

How much does a customer support specialist earn in Arkansas?

The median was $37,840 a year in the May 2025 BLS survey; the middle half earned $33,830 to $46,630.

What does it cost to employ a customer support specialist in Arkansas?

About $54,057 a year at the median wage once benefits are added, using the 30% benefits share of US private industry (June 2026).

Where in Arkansas do customer support specialists earn the most?

Fayetteville-Springdale-Rogers, AR, with a median of $39,510 a year.

Other roles in Arkansas

Hire customer support specialists remotely

How to hire customer support specialists

Sources

  1. BLS OEWS May 2025, 43-4051: https://www.bls.gov/oes/current/oes434051.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Last updated 2026-11-05.