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Customer Support Specialist salary and cost of hiring in Mississippi

The median customer support specialist in Mississippi earned $36,380 a year in May 2025[1], 18.7% below the US median of $44,770. That puts Mississippi at #51 of 51 states for this job.

$3,032median pay per month in Mississippi
$4,331employer cost per month with benefits
$700–$1,000per month, remote through Stafka
20,860people in this job in Mississippi

BLS occupation 43-4051. Data from the May 2025 release, checked 2026-10-15.

Get 3 matching profilesCompare with a remote hire

Salary range

Range10thMedian90th
Mississippi$28,970$36,380$49,540
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of customer support specialists in Mississippi earns $31,520–$44,510; the top tenth earns $49,540 or more, 1.7 times the bottom tenth.

What a hire really costs

Benefits and payroll taxes are 30.0% of total compensation in US private industry[2]. At the Mississippi median that makes about $51,971 a year before recruiting, equipment and office space. Benefit levels vary by employer, so treat this as an estimate.

$51,971 local hire in Mississippimedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500–$3,000[3] with a 180-day replacement; paying through Deel adds $49 a month[4]. Change any number below to match your plan.

$51,971local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$38,683difference in year one
74%of the local cost saved

Pay by metro area in Mississippi

AreaMedian75th percentileJobs
Jackson, MS
$37,850
$45,9404,270
Gulfport-Biloxi, MS
$37,540
$46,5202,270
Hattiesburg, MS
$36,700
$41,1301,280
Upper East Mississippi nonmetropolitan area
$36,440
$44,0702,560
Lower East Mississippi nonmetropolitan area
$36,010
$43,1301,580
West Delta Mississippi nonmetropolitan area
$35,430
$41,720910
Lower West Mississippi nonmetropolitan area
$34,740
$42,2901,110

Jackson, MS pays the most ($37,850) and Lower West Mississippi nonmetropolitan area the least ($34,740): $3,110 a year apart for the same job.

What a customer support specialist does

A customer support specialist answers customers by email, chat and sometimes phone, solves their problems on the first contact where possible and passes product feedback to the team.

Neighbours in the ranking

StateMedianvs Mississippi
Arkansas
$37,840
+4.0%
Louisiana
$37,330
+2.6%
Mississippi
$36,380
+0.0%

Questions

How much does a customer support specialist earn in Mississippi?

The median was $36,380 a year in the May 2025 BLS survey; the middle half earned $31,520 to $44,510.

What does it cost to employ a customer support specialist in Mississippi?

About $51,971 a year at the median wage once benefits are added, using the 30% benefits share of US private industry (June 2026).

Where in Mississippi do customer support specialists earn the most?

Jackson, MS, with a median of $37,850 a year.

Other roles in Mississippi

Hire customer support specialists remotely

How to hire customer support specialists

Sources

  1. BLS OEWS May 2025, 43-4051: https://www.bls.gov/oes/current/oes434051.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Last updated 2026-11-05.