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Customer Support Specialist salary and cost of hiring in Wisconsin

The median customer support specialist in Wisconsin earned $46,970 a year in May 2025[1], 4.9% above the US median of $44,770. That puts Wisconsin at #16 of 51 states for this job.

$3,914median pay per month in Wisconsin
$5,592employer cost per month with benefits
$700–$1,000per month, remote through Stafka
50,840people in this job in Wisconsin

BLS occupation 43-4051. Data from the May 2025 release, checked 2026-10-15.

Get 3 matching profilesCompare with a remote hire

Salary range

Range10thMedian90th
Wisconsin$34,260$46,970$63,650
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of customer support specialists in Wisconsin earns $38,780–$56,600; the top tenth earns $63,650 or more, 1.9 times the bottom tenth.

What a hire really costs

Benefits and payroll taxes are 30.0% of total compensation in US private industry[2]. At the Wisconsin median that makes about $67,100 a year before recruiting, equipment and office space. Benefit levels vary by employer, so treat this as an estimate.

$67,100 local hire in Wisconsinmedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500–$3,000[3] with a 180-day replacement; paying through Deel adds $49 a month[4]. Change any number below to match your plan.

$67,100local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$53,812difference in year one
80%of the local cost saved

Pay by metro area in Wisconsin

AreaMedian75th percentileJobs
Kenosha, WI
$48,360
$59,9101,000
Milwaukee-Waukesha, WI
$47,840
$58,48014,080
Sheboygan, WI
$47,720
$57,620900
Fond du Lac, WI
$47,500
$56,470530
Madison, WI
$47,500
$58,1707,120
Green Bay, WI
$46,880
$51,7003,670
Racine-Mount Pleasant, WI
$46,790
$56,4301,130
Wausau, WI
$46,260
$53,3101,000
Janesville-Beloit, WI
$46,210
$54,3101,110
Western Wisconsin nonmetropolitan area
$46,170
$56,8201,460
Eau Claire, WI
$45,930
$56,7401,340
Northeastern Wisconsin nonmetropolitan area
$45,850
$52,6303,000
La Crosse-Onalaska, WI-MN
$45,820
$53,8301,200
Appleton, WI
$45,760
$52,1502,540
South Central Wisconsin nonmetropolitan area
$44,830
$52,0002,300
Northwestern Wisconsin nonmetropolitan area
$43,780
$52,810530
Oshkosh-Neenah, WI
$43,240
$50,3801,990

Kenosha, WI pays the most ($48,360) and Oshkosh-Neenah, WI the least ($43,240): $5,120 a year apart for the same job.

What a customer support specialist does

A customer support specialist answers customers by email, chat and sometimes phone, solves their problems on the first contact where possible and passes product feedback to the team.

Neighbours in the ranking

StateMedianvs Wisconsin
New Hampshire
$47,300
+0.7%
Maine
$47,160
+0.4%
Wisconsin
$46,970
+0.0%
Illinois
$46,130
-1.8%
Iowa
$46,090
-1.9%

Questions

How much does a customer support specialist earn in Wisconsin?

The median was $46,970 a year in the May 2025 BLS survey; the middle half earned $38,780 to $56,600.

What does it cost to employ a customer support specialist in Wisconsin?

About $67,100 a year at the median wage once benefits are added, using the 30% benefits share of US private industry (June 2026).

Where in Wisconsin do customer support specialists earn the most?

Kenosha, WI, with a median of $48,360 a year.

Other roles in Wisconsin

Hire customer support specialists remotely

How to hire customer support specialists

Sources

  1. BLS OEWS May 2025, 43-4051: https://www.bls.gov/oes/current/oes434051.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Last updated 2026-11-05.