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Customer Support Specialist salary and cost of hiring in Maine

The median customer support specialist in Maine earned $47,160 a year in May 2025[1], 5.3% above the US median of $44,770. That puts Maine at #15 of 51 states for this job.

$3,930median pay per month in Maine
$5,614employer cost per month with benefits
$700–$1,000per month, remote through Stafka
7,560people in this job in Maine

BLS occupation 43-4051. Data from the May 2025 release, checked 2026-10-15.

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Salary range

Range10thMedian90th
Maine$35,930$47,160$63,490
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of customer support specialists in Maine earns $38,340–$51,420; the top tenth earns $63,490 or more, 1.8 times the bottom tenth.

What a hire really costs

Benefits and payroll taxes are 30.0% of total compensation in US private industry[2]. At the Maine median that makes about $67,371 a year before recruiting, equipment and office space. Benefit levels vary by employer, so treat this as an estimate.

$67,371 local hire in Mainemedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500–$3,000[3] with a 180-day replacement; paying through Deel adds $49 a month[4]. Change any number below to match your plan.

$67,371local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$54,083difference in year one
80%of the local cost saved

Pay by metro area in Maine

AreaMedian75th percentileJobs
Southwest Maine nonmetropolitan area
$48,840
$53,2801,930
Portland-South Portland, ME
$47,910
$53,3203,480
Lewiston-Auburn, ME
$45,790
$50,500480
Bangor, ME
$42,530
$48,030710
Northeast Maine nonmetropolitan area
$42,290
$48,760440

Southwest Maine nonmetropolitan area pays the most ($48,840) and Northeast Maine nonmetropolitan area the least ($42,290): $6,550 a year apart for the same job.

What a customer support specialist does

A customer support specialist answers customers by email, chat and sometimes phone, solves their problems on the first contact where possible and passes product feedback to the team.

Neighbours in the ranking

StateMedianvs Maine
Oregon
$47,450
+0.6%
New Hampshire
$47,300
+0.3%
Maine
$47,160
+0.0%
Wisconsin
$46,970
-0.4%
Illinois
$46,130
-2.2%

Questions

How much does a customer support specialist earn in Maine?

The median was $47,160 a year in the May 2025 BLS survey; the middle half earned $38,340 to $51,420.

What does it cost to employ a customer support specialist in Maine?

About $67,371 a year at the median wage once benefits are added, using the 30% benefits share of US private industry (June 2026).

Where in Maine do customer support specialists earn the most?

Southwest Maine nonmetropolitan area, with a median of $48,840 a year.

Other roles in Maine

Hire customer support specialists remotely

How to hire customer support specialists

Sources

  1. BLS OEWS May 2025, 43-4051: https://www.bls.gov/oes/current/oes434051.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Last updated 2026-11-05.