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Customer Support Specialist salary and cost of hiring in Oregon

The median customer support specialist in Oregon earned $47,450 a year in May 2025[1], 6.0% above the US median of $44,770. That puts Oregon at #13 of 51 states for this job.

$3,954median pay per month in Oregon
$5,649employer cost per month with benefits
$700–$1,000per month, remote through Stafka
19,440people in this job in Oregon

BLS occupation 43-4051. Data from the May 2025 release, checked 2026-10-15.

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Salary range

Range10thMedian90th
Oregon$36,710$47,450$64,130
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of customer support specialists in Oregon earns $41,360–$55,660; the top tenth earns $64,130 or more, 1.7 times the bottom tenth.

What a hire really costs

Benefits and payroll taxes are 30.0% of total compensation in US private industry[2]. At the Oregon median that makes about $67,786 a year before recruiting, equipment and office space. Benefit levels vary by employer, so treat this as an estimate.

$67,786 local hire in Oregonmedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500–$3,000[3] with a 180-day replacement; paying through Deel adds $49 a month[4]. Change any number below to match your plan.

$67,786local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$54,498difference in year one
80%of the local cost saved

Pay by metro area in Oregon

AreaMedian75th percentileJobs
Portland-Vancouver-Hillsboro, OR-WA
$48,650
$58,16012,720
Salem, OR
$47,790
$55,6602,140
Bend, OR
$46,390
$55,400880
Eugene-Springfield, OR
$45,880
$54,1801,570
Medford, OR
$45,630
$49,500690
Grants Pass, OR
$45,490
$52,340220
Albany, OR
$45,080
$50,770330
Corvallis, OR
$44,520
$48,990300
Coast Oregon nonmetropolitan area
$44,110
$47,740790
Eastern Oregon nonmetropolitan area
$43,640
$49,090430
Central Oregon nonmetropolitan area
$39,860
$45,470350

Portland-Vancouver-Hillsboro, OR-WA pays the most ($48,650) and Central Oregon nonmetropolitan area the least ($39,860): $8,790 a year apart for the same job.

What a customer support specialist does

A customer support specialist answers customers by email, chat and sometimes phone, solves their problems on the first contact where possible and passes product feedback to the team.

Neighbours in the ranking

StateMedianvs Oregon
Colorado
$47,540
+0.2%
Vermont
$47,500
+0.1%
Oregon
$47,450
+0.0%
New Hampshire
$47,300
-0.3%
Maine
$47,160
-0.6%

Questions

How much does a customer support specialist earn in Oregon?

The median was $47,450 a year in the May 2025 BLS survey; the middle half earned $41,360 to $55,660.

What does it cost to employ a customer support specialist in Oregon?

About $67,786 a year at the median wage once benefits are added, using the 30% benefits share of US private industry (June 2026).

Where in Oregon do customer support specialists earn the most?

Portland-Vancouver-Hillsboro, OR-WA, with a median of $48,650 a year.

Other roles in Oregon

Hire customer support specialists remotely

How to hire customer support specialists

Sources

  1. BLS OEWS May 2025, 43-4051: https://www.bls.gov/oes/current/oes434051.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Last updated 2026-11-05.