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Virtual receptionist in the Connecticut nonmetro area: cost vs in-house

The median virtual receptionist in the Connecticut nonmetro area earned $39,010 a year in May 20251. That is 2.6% above the US median of $38,010, even though it is 4.0% below the Connecticut statewide median of $40,630. That is in the top quarter of US areas (#110 of 521). BLS counts about 540 people in this job here, 4% of the Connecticut total.

$3,251median pay per month in the Connecticut nonmetro area
$4,195employer cost per month with benefits
$18.75median pay per hour
540people in this job in the Connecticut nonmetro area

BLS occupation 43-4171, area Connecticut nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.

Pay in the Connecticut nonmetro area against Connecticut and the US

Range10thMedian90th
Connecticut (Nonmetro)$34,010$39,010$49,810
Connecticut$34,120$40,630$54,170
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of virtual receptionists in the Connecticut nonmetro area earns $35,330–$45,100. Pay is tightly grouped: the top tenth starts at $49,810, only 1.5 times the bottom tenth, against 1.7 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $9,770 wide, against $10,910 across Connecticut and $11,170 nationally: employers in the Connecticut nonmetro area pay within a narrower band.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$34,010$2,834$16.35$43,884
25th percentile$35,330$2,944$16.99$45,587
Median$39,010$3,251$18.75$50,335
75th percentile$45,100$3,758$21.68$58,194
90th percentile$49,810$4,151$23.95$64,271

Pay climbs faster above the median than below it here: the 75th percentile is $6,090 over the median, the 25th only $3,680 under it. An offer at the 75th percentile adds about $7,858 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the 25th percentile and the median in the Connecticut nonmetro area, and the Connecticut statewide median of $40,630 falls between the median and the 75th percentile.

What a hire really costs in the Connecticut nonmetro area

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $11,325 to the $39,010 median and brings it to $50,335 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$50,335local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$36,447difference in year one
72%of the local cost saved

Other roles in the Connecticut nonmetro area

Virtual receptionists have the lowest median of the 14 roles we track in the Connecticut nonmetro area; accountants have the highest, at $90,420.

The 5 roles closest in pay. All 14 roles in Connecticut (Nonmetro)
RoleMedianvs virtual receptionistJobs
Bookkeeper
$54,900
+40.7%690
Administrative Assistant
$50,640
+29.8%790
Medical Administrative Assistant
$47,870
+22.7%260
Customer Support Specialist
$46,460
+19.1%650
Virtual Receptionist
$39,010
this role540

Measured against the US median, virtual receptionists rank #7 of the 14 roles we track in the Connecticut nonmetro area (+2.6%), between customer support specialists (+3.8%) and office managers (+0.7%). The typical role here is at +1.7%, so this job follows the area's general pay level. Virtual receptionists hold 9.9% of the jobs in these 14 roles in the Connecticut nonmetro area, 8.5% across Connecticut and 5.8% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in Connecticut

Across the 6 areas of Connecticut with data for this job, the median runs from $37,870 in Norwich-New London to $44,610 in Bridgeport-Stamford, a gap of $6,740 a year. Of the 5 areas in Connecticut with more virtual receptionists than the Connecticut nonmetro area, 2 pay less: Hartford-West Hartford, CT ($38,780) and Norwich-New London, CT ($37,870).

AreaMedianvs the Connecticut nonmetro areaJobs
Bridgeport-Stamford, CT
$44,610
+14.4%4,780
New Haven, CT
$42,880
+9.9%2,680
Waterbury-Shelton, CT
$41,050
+5.2%1,550
Connecticut (Nonmetro)
$39,010
this area540
Hartford-West Hartford, CT
$38,780
-0.6%4,140
Norwich-New London, CT
$37,870
-2.9%1,010

the Connecticut nonmetro area against other US metro areas

By number of jobs, the Connecticut nonmetro area is #297 of 521 US areas for this job. It is a mid-sized market, and its pay is in the top quarter of US areas. Outside Connecticut, Grand Forks and Atlantic City-Hammonton pay just above the Connecticut nonmetro area and Naples-Marco Island and Buffalo-Cheektowaga just below. All four are within $150 a year of the median in the Connecticut nonmetro area. Of the three markets with about as many virtual receptionists, none pays as much.

Metro areaMedianvs the Connecticut nonmetro areaJobsClose in
Atlantic City-Hammonton, NJ
$39,160
+0.4%1,630pay
Grand Forks, ND-MN
$39,020
+0.0%200pay
Connecticut (Nonmetro)
$39,010
this area540
Naples-Marco Island, FL
$39,000
-0.0%1,180pay
Buffalo-Cheektowaga, NY
$38,960
-0.1%3,930pay
Punta Gorda, FL
$37,130
-4.8%550jobs
Traverse City, MI
$36,900
-5.4%540jobs
Duluth, MN-WI
$35,350
-9.4%550jobs

Questions

How much does it cost to hire a virtual receptionist in Connecticut (Nonmetro)?

About $50,335 a year at the median, or $4,195 a month: $39,010 in pay plus about $11,325 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What do virtual receptionists earn in the Connecticut nonmetro area?

Pay here is higher than in three quarters of US areas. The median was $39,010 a year in the May 2025 BLS survey. The 10th percentile was $34,010, the 90th $49,810, and the middle half earned $35,330 to $45,100.

Is the Connecticut nonmetro area cheaper than the rest of Connecticut for virtual receptionists?

Yes, it costs less: a median of $39,010 against $40,630 statewide. The next area up in Connecticut is Waterbury-Shelton at $41,050, the next down Hartford-West Hartford at $38,780.

How many virtual receptionists work in the Connecticut nonmetro area?

BLS counts about 540 in the May 2025 survey. That is 4% of the Connecticut total of 14,980. 5 areas in Connecticut have more; the closest in size is Norwich-New London, with about 1,010.

Does a virtual receptionist cost more than a customer support specialist in the Connecticut nonmetro area?

No: $7,450 a year less at the median. The medians are $39,010 and $46,460.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.