- US median pay$76,590 a year[2]All industries, BLS May 2025
- Pay on our open vacancies$800–1,100 a month[3]You pay the person directly
- One-time fee$2,500–3,000[1]On the start day, only if you hire
- Free replacementWithin 180 days[1]One per placement, fee paid, role, hours and pay unchanged, no refund
What the week looks like at an e-commerce brand
A small brand's week follows the shipping cut-off. Monday's inbox carries the weekend's where-is-my-order messages and returns. Orders go out every day, and a stock problem or a carrier delay can turn into hundreds of tickets overnight. Listings, photos and campaigns need updating for each new product, while the founder watches ad spend and margins. Payouts, fees and refunds make the numbers harder to read than they look.
What an executive assistant does for e-commerce brands
- Filter the inbox and answer routine supplier and partner messages
- Run the calendar around launches, factory calls in other time zones and travel
- Chase agencies and freelancers on open tasks and deadlines
- Prepare a weekly summary of sales, stock and open decisions
An executive assistant works for one or two senior people: their calendar, inbox, travel, meeting preparation and follow-ups. The job is judgment about what reaches the boss and what does not, so it suits owners who already lose hours every week to coordination.
Tools e-commerce brands commonly use
- Shopify
- WooCommerce
- Gorgias
- Zendesk
- Klaviyo
- Amazon Seller Central
- Canva
- QuickBooks
- Xero
- Slack
- Google Workspace
Common in this kind of business, not a checklist: name your own stack in the brief.
How to test a candidate for an e-commerce brand
Give a founder's fictional week with a late container, a launch date, a factory call at an awkward hour and five emails. Ask for a plan, draft replies and a short list of decisions only the founder can make.
What to keep in-house or check first
Keep refund limits, supplier contracts, and ad accounts' payment methods with the founder at first. Customer data needs care: limit who can export lists, and if you sell into Europe, check GDPR duties on access from outside the EU. Consumer and product claims rules apply to what gets written on your pages, so someone responsible should approve claims.
General caution, not legal advice: check the rules that apply to you with a qualified adviser.
Available now
84 executive assistants on Stafka, English B1–C2, updated 5 November 2026. The count is for the role, not for e-commerce brands: name your business in the brief.
Executive Assistant0 years of experience · GE-1200
- English B1
- $800–1,000 a month
- 40 h a week, flexible hours
- Retail Banker · 3 m
- B2B/B2C Sales Manager Intern · 3 m
Executive Assistant2 years of experience · KZ-1010
- English B1
- $800–1,000 a month
- 40 h a week, covers US hours
- Business & Operations Support · 1 y 11 m
- Marketing & Administrative Support · 3 y
Executive Assistant1 year of experience · KZ-1011
- English B2
- $800–1,000 a month
- 40 h a week, covers US hours
- Wolt Project Lead / Courier Operations Manager · 1 y 1 m
- SMM Manager · 4 m
Executive Assistant4 years of experience · AM-1023
- English B2
- $600–800 a month
- 40 h a week, flexible hours
- Banking Operations / Customer Service Officer (title inferred
- Accounting Assistant (title inferred
Executive Assistant1 year of experience · GE-1190
- English B1
- $800–1,000 a month
- 40 h a week, flexible hours
- Private Tutor / Educator
- Academic & Business Projects (student
Executive Assistant1 year of experience · AM-1021
- English B1
- $600 a month
- 40 h a week, flexible hours
- Freelance Translator / MTPE & LQA · 11 m
- Media & Subtitling Translator
Anonymous profiles of people who asked to be shown to employers. Most applied through our Telegram bot with a written and a voice English task; Silkstaff checks English on a live call before any client interview. Names, contacts and employers stay hidden until a candidate accepts your intro request.
Choose a country: shared hours
Most of this work runs from a task list, so the person does not need your whole day. A few shared hours for the morning inbox review and urgent calendar changes are usually enough.
Against a 9–17 client day in winter[4][5][6][7]; for New York, on a 9–18 local day or a 13–22 shift. Check your own office.
What it costs
On our open vacancies this role pays $800–1,100 a month[3], paid by you to the person. The BLS figure of $76,590 a year is for Executive Secretaries and Executive Administrative Assistants[2] across all industries: we have no separate figure for this niche. Paying through Deel adds $49 a month[8]; Wise and Payoneer also work.
See also: executive assistant pay in the US, by state · pricing and replacement terms.
How hiring through Stafka works
- Send the brief or post the job free. Name whose time the person will protect, which inbox and calendar they will run, and what they may decide without asking.
- Within 5 business days of a confirmed brief you get 3 matching profiles, or a plain no. Most apply through our Telegram bot with a written and a voice English task; each profile shows the English level (B1–C2); Silkstaff checks English on a live call before any client interview.
- You interview, choose and contract the person directly through Deel, Wise or Payoneer. Candidates never pay.
Questions
Does an e-commerce founder need an EA or an operations person?
If the pressure is your own inbox and calendar, it is an EA. If stock, shipping and suppliers are what is breaking, it is operations. Many small brands hire one person for both at first, so be clear about which comes first.
How much store access should a remote hire get?
Create a staff account with only the sections they need: orders and customers for support, products for listings. Block exports, payout settings and app installs at first, and remove access the day someone leaves. Check your GDPR duties if you serve EU customers. This is general information, not legal advice.
Where can an e-commerce brand hire an affordable executive assistant?
The usual routes are a freelance marketplace, an agency with a monthly margin, or a direct hire in a lower-cost country. On Stafka it is a direct hire: you pay the person $800–1,100 a month on our open vacancies[3], plus $2,500–3,000[1] once if you hire, with no monthly margin.
General information for small employers, not legal or tax advice: check contracts, tax and data rules for your country with a qualified adviser. Tool names belong to their owners; we are not affiliated with them. Spotted a mistake? Write to hello@silkstaff.com.