E-commerce Order Specialist salary in Boston-Cambridge, MA-NH
Boston-Cambridge is the most expensive place in Massachusetts to hire an e-commerce order specialist. The median is $55,090 a year1, about level with the Massachusetts statewide median of $55,040 and 19.3% above the US median of $46,170. Nationally that is #3 of 287 areas, in the top tenth. It is the largest market for the job in Massachusetts: about 1,100 people.
BLS occupation 43-4151, area Boston-Cambridge-Newton, MA-NH. Data from the May 2025 release, checked 2026-10-15.
Pay in Boston-Cambridge against Massachusetts and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Boston-Cambridge, MA-NH | $46,670 | $55,090 | $72,920 | |
| Massachusetts | $45,750 | $55,040 | $72,920 | |
| United States | $35,530 | $46,170 | $63,530 |
The middle half of e-commerce order specialists in Boston-Cambridge earns $49,070–$64,120. Pay is tightly grouped: the top tenth starts at $72,920, only 1.6 times the bottom tenth, against 1.8 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is $15,050 wide, between the figure for Massachusetts ($15,250) and the US figure ($14,650).
What to budget for an e-commerce order specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $46,670 | $3,889 | $22.44 | $60,219 |
| 25th percentile | $49,070 | $4,089 | $23.59 | $63,316 |
| Median | $55,090 | $4,591 | $26.49 | $71,084 |
| 75th percentile | $64,120 | $5,343 | $30.83 | $82,735 |
| 90th percentile | $72,920 | $6,077 | $35.06 | $94,090 |
The step from the 25th percentile to the median is $6,020 a year; from the median to the 75th it is $9,030, or about $11,652 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $46,170 falls below the 10th percentile in Boston-Cambridge, and the Massachusetts statewide median of $55,040 falls between the 25th percentile and the median. An offer at the national rate would be lower than what nine in ten local e-commerce order specialists earn.
What a hire really costs in Boston-Cambridge
At the $55,090 median, a local hire costs about $71,084 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $15,994 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open e-commerce order specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 5.3 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 6.6 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in Boston-Cambridge
Of the 17 roles we track in Boston-Cambridge, this one ranks #13 by median pay, between HR assistants ($57,440) and medical administrative assistants ($51,600). Project Coordinator is the highest at $114,990.
| Role | Median | vs e-commerce order specialist | Jobs |
|---|---|---|---|
| Administrative Assistant | +7.7% | 28,540 | |
| HR Assistant | +4.3% | 1,150 | |
| E-commerce Order Specialist | this role | 1,100 | |
| Medical Administrative Assistant | -6.3% | 16,330 | |
| Customer Support Specialist | -9.4% | 37,780 |
Measured against the US median, e-commerce order specialists rank #6 of the 17 roles we track in Boston-Cambridge (+19.3%), between accountants (+19.7%) and sales development representatives (+19.2%). The typical role here is at +15.6%, so, measured against the US, e-commerce order specialists cost more in Boston-Cambridge than the area's general pay level would suggest. E-commerce order specialists hold 0.4% of the jobs in these 17 roles in Boston-Cambridge, 0.3% across Massachusetts and 0.5% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Massachusetts
Across the 3 areas of Massachusetts with data for this job, the median runs from $47,900 in Worcester to $55,090 in Boston-Cambridge, a gap of $7,190 a year. No other area in Massachusetts has as many e-commerce order specialists, and both others pay less.
| Area | Median | vs Boston-Cambridge | Jobs |
|---|---|---|---|
| Boston-Cambridge, MA-NH | this area | 1,100 | |
| Springfield, MA | -7.7% | 70 | |
| Worcester, MA | -13.1% | 100 |
Boston-Cambridge against other US metro areas
By number of jobs, Boston-Cambridge is #11 of 278 US areas for this job. It is one of the larger markets for this job and one of the better-paying ones. Outside Massachusetts, San Jose-Sunnyvale and Napa pay just above Boston-Cambridge and Bend and Trenton-Princeton just below. Of the three markets with about as many e-commerce order specialists, none pays as much.
| Metro area | Median | vs Boston-Cambridge | Jobs | Close in |
|---|---|---|---|---|
| Napa, CA | +10.1% | 40 | pay | |
| San Jose-Sunnyvale, CA | +5.6% | 620 | pay | |
| Boston-Cambridge, MA-NH | this area | 1,100 | ||
| Bend, OR | -2.7% | 30 | pay | |
| Trenton-Princeton, NJ | -3.3% | 100 | pay | |
| Charlotte-Concord, NC-SC | -12.3% | 1,100 | jobs | |
| Atlanta-Sandy Springs, GA | -20.7% | 1,090 | jobs | |
| Miami-Fort Lauderdale, FL | -23.1% | 1,040 | jobs |
Questions
How much does it cost to hire an e-commerce order specialist in Boston-Cambridge, MA-NH?
About $71,084 a year at the median, or $5,924 a month: $55,090 in pay plus about $15,994 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for e-commerce order specialists in Boston-Cambridge?
Pay here is higher than in three quarters of US areas. The median was $55,090 a year in the May 2025 BLS survey. The 10th percentile was $46,670, the 90th $72,920, and the middle half earned $49,070 to $64,120.
Is Boston-Cambridge the most expensive area in Massachusetts for e-commerce order specialists?
Yes. Its median of $55,090 is the highest of 3 areas in Massachusetts. Springfield comes next at $50,860.
How many e-commerce order specialists work in Boston-Cambridge?
BLS counts about 1,100 in the May 2025 survey. No other area in Massachusetts has as many.
Does an e-commerce order specialist cost more than a medical administrative assistant in Boston-Cambridge?
Yes: $3,490 a year more at the median. The medians are $55,090 and $51,600.
What does a remote e-commerce order specialist cost compared with Boston-Cambridge?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $71,084 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4151: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.