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E-commerce Order Specialist salary and cost of hiring in the US

An e-commerce order specialist keeps orders moving in an online store: order processing, inventory, listings and the communication with warehouses, carriers and customers around them.

$46,170US median wage
$65,957employer cost with benefits
75,200e-commerce order specialists employed
Massachusettshighest-paying state

BLS occupation 43-4151[1]; benefits share[2]. Checked 2026-10-16.

Request profilesPay by state

US salary range

Range10thMedian90th
United States$35,530$46,170$63,530
10th to 90th percentilemiddle half (25th to 75th)median

Salary by state

Linked states have a detailed page with metro areas.
StateMedian90th percentileJobs
Massachusetts
$55,040
$72,9201,350
Oregon
$50,260
$72,040790
Vermont
$49,950
$61,030n/a
Colorado
$49,530
$63,9801,970
Rhode Island
$49,410
$58,080170
District of Columbia
$49,150
$60,100170
Alabama
$48,840
$59,27080
Arizona
$48,590
$61,110760
New Hampshire
$48,540
$60,290390
Minnesota
$48,400
$59,1801,150
New York
$48,320
$65,3603,530
South Dakota
$48,010
$54,890330
Washington
$47,990
$66,4004,300
Maine
$47,750
$60,880300
Wisconsin
$47,750
$76,1701,540
Maryland
$47,700
$65,870850
Illinois
$47,670
$60,6303,540
Connecticut
$47,500
$67,640710
California
$47,290
$66,58012,390
Pennsylvania
$46,840
$58,9102,570
Hawaii
$46,760
$65,100210
New Jersey
$46,270
$78,2302,640
Ohio
$46,120
$63,2003,810
North Carolina
$46,060
$61,5802,990
Oklahoma
$45,850
$48,4302,210
West Virginia
$45,320
$72,750100
Kansas
$45,200
$56,180310
Iowa
$44,980
$57,140680
Florida
$44,380
$62,3803,270
Indiana
$44,340
$62,3801,800
Texas
$44,280
$61,6905,180
Michigan
$44,240
$61,8302,290
Nebraska
$44,060
$59,810440
Mississippi
$43,040
$50,470470
Virginia
$42,580
$61,6201,690
Montana
$42,000
$49,82060
Arkansas
$41,760
$48,690290
South Carolina
$41,740
$54,640740
Georgia (US state)
$41,720
$57,7401,750
Delaware
$41,430
$57,970170
New Mexico
$41,020
$58,180310
Kentucky
$40,620
$52,100930
Nevada
$40,560
$54,730740
Utah
$40,260
$56,140880
Idaho
$40,110
$60,38090
Tennessee
$39,160
$55,5902,260
Alaska
$37,590
$51,41070
Louisiana
$37,520
$59,250660

Top-paying metro areas

Areas with at least 500 people in the job.

Metro areaMedianJobs
San Jose-Sunnyvale-Santa Clara, CA
$58,170
620
Boston-Cambridge-Newton, MA-NH
$55,090
1,100
San Francisco-Oakland-Fremont, CA
$51,450
1,250
Denver-Aurora-Centennial, CO
$49,840
1,320
Minneapolis-St. Paul-Bloomington, MN-WI
$49,530
620
Tampa-St. Petersburg-Clearwater, FL
$49,190
650
Phoenix-Mesa-Chandler, AZ
$48,920
620
Charlotte-Concord-Gastonia, NC-SC
$48,320
1,100
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD
$48,310
1,220
Chicago-Naperville-Elgin, IL-IN
$47,890
2,970

What the job involves

  • Process and check orders, edits and cancellations
  • Track shipments and solve delivery problems with carriers
  • Update product listings, prices and stock
  • Reconcile inventory with the warehouse
  • Send daily sales and stock reports

Tools

  • Shopify
  • Amazon Seller Central
  • ShipStation
  • Klaviyo
  • Google Sheets

How to test candidates

Remote work

Most of the work is in the store admin and can be done in any time zone; a few hours of overlap help for urgent carrier issues.

Local or remote

$65,957 local hire in the USmedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open e-commerce order specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500–$3,000[3] with a 90-day replacement; paying through Deel adds $49 a month[4]. Change any number below to match your plan.

$65,957local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$52,669difference in year one
80%of the local cost saved

Questions

What is the average e-commerce order specialist salary in the US?

The BLS median was $46,170 a year in May 2025 and the mean $48,220.

Which state pays e-commerce order specialists the most?

Massachusetts, with a median of $55,040 a year.

Hire e-commerce order specialists remotely

Sources

  1. BLS OEWS May 2025, 43-4151: https://www.bls.gov/oes/current/oes434151.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Data checked 2026-10-16.