E-commerce Order Specialist salary in Charlotte-Concord, NC-SC
Charlotte-Concord is the most expensive place in North Carolina to hire an e-commerce order specialist. The median is $48,320 a year1, 4.9% above the North Carolina statewide median of $46,060 and 4.7% above the US median of $46,170. That is in the top quarter of US areas (#46 of 287). With about 1,100 e-commerce order specialists, no area in North Carolina employs more.
BLS occupation 43-4151, area Charlotte-Concord-Gastonia, NC-SC. Data from the May 2025 release, checked 2026-10-15.
Pay in Charlotte-Concord against North Carolina and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Charlotte-Concord, NC-SC | $33,600 | $48,320 | $64,830 | |
| North Carolina | $34,510 | $46,060 | $61,580 | |
| United States | $35,530 | $46,170 | $63,530 |
The middle half of e-commerce order specialists in Charlotte-Concord earns $43,000–$60,560. The top tenth earns $64,830 or more, 1.9 times the bottom tenth, close to the US pattern of 1.8 times. From the 25th to the 75th percentile, the local range is $17,560 wide, wider than in North Carolina as a whole ($15,560) and the US ($14,650), so what a e-commerce order specialist earns in Charlotte-Concord depends more on the employer.
What to budget for an e-commerce order specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $33,600 | $2,800 | $16.15 | $43,355 |
| 25th percentile | $43,000 | $3,583 | $20.67 | $55,484 |
| Median | $48,320 | $4,027 | $23.23 | $62,348 |
| 75th percentile | $60,560 | $5,047 | $29.12 | $78,142 |
| 90th percentile | $64,830 | $5,402 | $31.17 | $83,652 |
Pay climbs faster above the median than below it here: the 75th percentile is $12,240 over the median, the 25th only $5,320 under it. An offer at the 75th percentile adds about $15,794 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $46,170 falls between the 25th percentile and the median in Charlotte-Concord, and the North Carolina statewide median of $46,060 falls there too.
What a hire really costs in Charlotte-Concord
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $14,028 to the $48,320 median and brings it to $62,348 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open e-commerce order specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 4.7 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.8 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in Charlotte-Concord
Of the 17 roles we track in Charlotte-Concord, this one ranks #12 by median pay, between HR assistants ($49,760) and administrative assistants ($46,800). Project Coordinator is the highest at $105,200.
| Role | Median | vs e-commerce order specialist | Jobs |
|---|---|---|---|
| Bookkeeper | +5.1% | 11,740 | |
| HR Assistant | +3.0% | 780 | |
| E-commerce Order Specialist | this role | 1,100 | |
| Administrative Assistant | -3.1% | 11,330 | |
| Medical Administrative Assistant | -5.5% | 13,380 |
Measured against the US median, e-commerce order specialists rank #3 of the 17 roles we track in Charlotte-Concord (+4.7%), between marketing specialists (+5.3%) and executive assistants (+4.3%). The typical role here is at +0.3%, so, measured against the US, e-commerce order specialists cost more in Charlotte-Concord than the area's general pay level would suggest. E-commerce order specialists hold 0.7% of the jobs in these 17 roles in Charlotte-Concord, 0.6% across North Carolina and 0.5% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.
Other areas in North Carolina
Across the 13 areas of North Carolina with data for this job, the median runs from $39,740 in Rocky Mount to $48,320 in Charlotte-Concord, a gap of $8,580 a year. No other area in North Carolina has as many e-commerce order specialists, and all 12 others pay less.
| Area | Median | vs Charlotte-Concord | Jobs |
|---|---|---|---|
| Charlotte-Concord, NC-SC | this area | 1,100 | |
| Raleigh-Cary, NC | -1.9% | 380 | |
| Wilmington, NC | -7.1% | 110 | |
| Asheville, NC | -7.5% | 140 | |
| Greensboro-High Point, NC | -9.2% | 250 | |
| Winston-Salem, NC | -9.3% | 130 | |
| Western North Carolina (Nonmetro) | -9.7% | 120 |
Charlotte-Concord against other US metro areas
By number of jobs, Charlotte-Concord is #12 of 278 US areas for this job. It is one of the larger markets for this job and one of the better-paying ones. Outside North Carolina, Rapid City and Baltimore-Columbia pay just above Charlotte-Concord and Philadelphia-Camden and Manchester-Nashua just below. All four are within $90 a year of the median in Charlotte-Concord. Of the three markets with about as many e-commerce order specialists, one pays more.
| Metro area | Median | vs Charlotte-Concord | Jobs | Close in |
|---|---|---|---|---|
| Boston-Cambridge, MA-NH | +14.0% | 1,100 | jobs | |
| Baltimore-Columbia, MD | +0.1% | 320 | pay | |
| Rapid City, SD | +0.1% | 40 | pay | |
| Charlotte-Concord, NC-SC | this area | 1,100 | ||
| Philadelphia-Camden, PA-NJ | -0.0% | 1,220 | pay | |
| Manchester-Nashua, NH | -0.2% | 110 | pay | |
| Atlanta-Sandy Springs, GA | -9.5% | 1,090 | jobs | |
| Miami-Fort Lauderdale, FL | -12.4% | 1,040 | jobs |
Questions
How much does it cost to hire an e-commerce order specialist in Charlotte-Concord, NC-SC?
About $62,348 a year at the median, or $5,196 a month: $48,320 in pay plus about $14,028 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for e-commerce order specialists in Charlotte-Concord?
Pay here is higher than in three quarters of US areas. The median was $48,320 a year in the May 2025 BLS survey. The 10th percentile was $33,600, the 90th $64,830, and the middle half earned $43,000 to $60,560.
Is Charlotte-Concord the most expensive area in North Carolina for e-commerce order specialists?
Yes. Its median of $48,320 is the highest of 13 areas in North Carolina. Raleigh-Cary comes next at $47,400.
How many e-commerce order specialists work in Charlotte-Concord?
BLS counts about 1,100 in the May 2025 survey. No other area in North Carolina has as many.
Does an e-commerce order specialist cost more than an administrative assistant in Charlotte-Concord?
Yes: $1,520 a year more at the median. The medians are $48,320 and $46,800.
What does a remote e-commerce order specialist cost compared with Charlotte-Concord?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $62,348 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4151: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.