E-commerce Order Specialist salary in Richmond, VA

Pay in Richmond against Virginia and the US

The middle half of e-commerce order specialists in Richmond earns $37,550–$53,030. The top tenth earns $64,170 or more, 1.9 times the bottom tenth, close to the US pattern of 1.8 times. From the 25th to the 75th percentile, the local range is $15,480 wide, wider than in Virginia as a whole ($12,110) and the US ($14,650), so what a e-commerce order specialist earns in Richmond depends more on the employer.

What to budget for an e-commerce order specialist here

Pay climbs faster above the median than below it here: the 75th percentile is $10,200 over the median, the 25th only $5,280 under it. An offer at the 75th percentile adds about $13,161 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $46,170 falls between the median and the 75th percentile in Richmond, and the Virginia statewide median of $42,580 falls between the 25th percentile and the median.

What a hire really costs in Richmond

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², which adds about $12,435 to the $42,830 median and brings it to $55,265 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open e-commerce order specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 4.2 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.1 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Richmond

Of the 17 roles we track in Richmond, this one ranks #14 by median pay, between medical administrative assistants ($44,310) and customer support specialists ($42,660). Project Coordinator is the highest at $102,170.

Measured against the US median, e-commerce order specialists rank #16 of the 17 roles we track in Richmond (-7.2%), between office managers (-6.9%) and sales development representatives (-12.1%). The typical role here is at +0.1%, so, measured against the US, e-commerce order specialists cost less in Richmond than the area's general pay level would suggest. E-commerce order specialists hold 0.5% of the jobs in these 17 roles in Richmond, 0.4% across Virginia and 0.5% nationally. That is close to the national mix.

Other areas in Virginia

Across the 9 areas of Virginia with data for this job, the median runs from $35,600 in Blacksburg-Christiansburg to $42,830 in Richmond, a gap of $7,230 a year. No other area in Virginia has as many e-commerce order specialists, and all 8 others pay less.

Richmond against other US metro areas

By number of jobs, Richmond is #39 of 278 US areas for this job. It is one of the larger markets for this job, with pay near the middle of the US range. Outside Virginia, Chattanooga and Des Moines-West Des Moines pay just above Richmond and San Luis Obispo-Paso Robles and Kalamazoo-Portage just below. All four are within $180 a year of the median in Richmond. Of the three markets with about as many e-commerce order specialists, two pay more.

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Sources

How these pages are built: methodology and data sources. Last updated 2026-11-12.