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Virtual receptionist in the Central Pennsylvania nonmetro area: cost vs in-house

Hiring a virtual receptionist costs less in the Central Pennsylvania nonmetro area than in Pennsylvania or the country as a whole. The median is $35,240 a year1: 4.3% below the Pennsylvania statewide median of $36,810 and 7.3% below the US median of $38,010. Nationally it ranks #325 of 521 areas. BLS counts about 1,060 people in this job here, 3% of the Pennsylvania total.

$2,937median pay per month in the Central Pennsylvania nonmetro area
$3,789employer cost per month with benefits
$16.94median pay per hour
1,060people in this job in the Central Pennsylvania nonmetro area

BLS occupation 43-4171, area Central Pennsylvania nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.

Pay in the Central Pennsylvania nonmetro area against Pennsylvania and the US

Range10thMedian90th
Central Pennsylvania (Nonmetro)$23,680$35,240$44,040
Pennsylvania$24,820$36,810$48,310
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of virtual receptionists in the Central Pennsylvania nonmetro area earns $29,290–$37,470. The top tenth earns $44,040 or more, 1.9 times the bottom tenth, close to the US pattern of 1.7 times. The mean ($34,280) is no higher than the median, so few high earners skew the figures here. From the 25th to the 75th percentile, the local range is only $8,180 wide, against $12,230 across Pennsylvania and $11,170 nationally: employers in the Central Pennsylvania nonmetro area pay within a narrower band.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$23,680$1,973$11.38$30,555
25th percentile$29,290$2,441$14.08$37,794
Median$35,240$2,937$16.94$45,471
75th percentile$37,470$3,122$18.01$48,348
90th percentile$44,040$3,670$21.17$56,826

Local pay is bunched just above the median: the 75th percentile is only $2,230 over it, while the 25th sits $5,950 below. Moving an offer from the median to the 75th percentile costs about $2,877 more a year with benefits. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the 75th and 90th percentiles in the Central Pennsylvania nonmetro area, and the Pennsylvania statewide median of $36,810 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local virtual receptionists earn.

What a hire really costs in the Central Pennsylvania nonmetro area

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $10,231 to the $35,240 median and brings it to $45,471 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$45,471local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$31,583difference in year one
69%of the local cost saved

Other roles in the Central Pennsylvania nonmetro area

Virtual receptionists have the lowest median of the 17 roles we track in the Central Pennsylvania nonmetro area; project coordinators have the highest, at $87,860.

The 5 roles closest in pay. All 17 roles in Central Pennsylvania (Nonmetro)
RoleMedianvs virtual receptionistJobs
Medical Administrative Assistant
$43,370
+23.1%880
Customer Support Specialist
$42,030
+19.3%2,160
E-commerce Order Specialist
$39,840
+13.1%150
Data Entry Specialist
$37,770
+7.2%90
Virtual Receptionist
$35,240
this role1,060

Measured against the US median, virtual receptionists rank #4 of the 17 roles we track in the Central Pennsylvania nonmetro area (-7.3%), between HR assistants (-6.2%) and administrative assistants (-8.6%). The typical role here is at -12.0%, so, measured against the US, virtual receptionists cost more in the Central Pennsylvania nonmetro area than the area's general pay level would suggest. Virtual receptionists hold 7.8% of the jobs in these 17 roles in the Central Pennsylvania nonmetro area, 6.6% across Pennsylvania and 5.7% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in Pennsylvania

Across the 20 areas of Pennsylvania with data for this job, the median runs from $32,210 in Erie to $38,030 in Philadelphia-Camden, a gap of $5,820 a year. All 8 areas in Pennsylvania with more virtual receptionists than the Central Pennsylvania nonmetro area also pay more, among them Philadelphia-Camden, PA-NJ ($38,030) and Pittsburgh, PA ($36,300).

AreaMedianvs the Central Pennsylvania nonmetro areaJobs
Lebanon, PA
$36,010
+2.2%250
Scranton-Wilkes-Barre, PA
$35,650
+1.2%1,620
Gettysburg, PA
$35,280
+0.1%180
Central Pennsylvania (Nonmetro)
$35,240
this area1,060
Northeastern Pennsylvania (Nonmetro)
$35,200
-0.1%860
Northwestern Pennsylvania (Nonmetro)
$35,190
-0.1%900
Southwestern Pennsylvania (Nonmetro)
$35,100
-0.4%710

the Central Pennsylvania nonmetro area against other US metro areas

By number of jobs, the Central Pennsylvania nonmetro area is #150 of 521 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside Pennsylvania, Cincinnati and Tulsa pay just above the Central Pennsylvania nonmetro area and Fort Wayne and St. Joseph just below. All four are within $70 a year of the median in the Central Pennsylvania nonmetro area. Of the three markets with about as many virtual receptionists, two pay more.

Metro areaMedianvs the Central Pennsylvania nonmetro areaJobsClose in
Olympia-Lacey, WA
$42,910
+21.8%1,070jobs
Lansing-East Lansing, MI
$37,330
+5.9%1,070jobs
Tulsa, OK
$35,310
+0.2%2,500pay
Cincinnati, OH-KY
$35,250
+0.0%5,560pay
Central Pennsylvania (Nonmetro)
$35,240
this area1,060
Fort Wayne, IN
$35,220
-0.1%1,310pay
St. Joseph, MO-KS
$35,190
-0.1%320pay
Brownsville-Harlingen, TX
$28,720
-18.5%1,070jobs

Questions

How much does it cost to hire a virtual receptionist in Central Pennsylvania (Nonmetro)?

About $45,471 a year at the median, or $3,789 a month: $35,240 in pay plus about $10,231 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What is the pay range for virtual receptionists in the Central Pennsylvania nonmetro area?

The median was $35,240 a year in the May 2025 BLS survey. The 10th percentile was $23,680, the 90th $44,040, and the middle half earned $29,290 to $37,470.

Is the Central Pennsylvania nonmetro area cheaper than the rest of Pennsylvania for virtual receptionists?

Yes, it costs less: a median of $35,240 against $36,810 statewide. The next area up in Pennsylvania is Gettysburg at $35,280, the next down the Northeastern Pennsylvania nonmetro area at $35,200.

How many virtual receptionists work in the Central Pennsylvania nonmetro area?

BLS counts about 1,060 in the May 2025 survey. That is 3% of the Pennsylvania total of 37,830. 8 areas in Pennsylvania have more; the closest in size is York-Hanover, with about 1,160.

Does a virtual receptionist cost more than a data entry specialist in the Central Pennsylvania nonmetro area?

No: $2,530 a year less at the median. The medians are $35,240 and $37,770.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.