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Virtual receptionist in Mansfield, OH: cost vs in-house

Mansfield is the least expensive place in Ohio to hire a virtual receptionist. The median is $33,170 a year1, 7.7% below the Ohio statewide median of $35,920 and 12.7% below the US median of $38,010. That is in the bottom quarter of US areas (#415 of 521). The market is small, about 290 people, so expect few local candidates at a time.

$2,764median pay per month in Mansfield
$3,567employer cost per month with benefits
$15.95median pay per hour
290people in this job in Mansfield

BLS occupation 43-4171, area Mansfield, OH. Data from the May 2025 release, checked 2026-10-15.

Pay in Mansfield against Ohio and the US

Range10thMedian90th
Mansfield, OH$22,950$33,170$47,750
Ohio$26,070$35,920$46,840
United States$28,760$38,010$49,950
10th to 90th percentilemiddle half (25th to 75th)median

Pay is more spread out here than nationally: the top tenth earns $47,750 or more, 2.1 times the bottom tenth, against 1.7 times across the US. Two offers for the same title can sit far apart. The middle half of virtual receptionists in Mansfield earns $27,930–$39,370. From the 25th to the 75th percentile, the local range is $11,440 wide, wider than in Ohio as a whole ($9,610) and the US ($11,170), so what a virtual receptionist earns in Mansfield depends more on the employer.

What to budget for a virtual receptionist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$22,950$1,912$11.03$29,613
25th percentile$27,930$2,328$13.43$36,039
Median$33,170$2,764$15.95$42,800
75th percentile$39,370$3,281$18.93$50,800
90th percentile$47,750$3,979$22.96$61,613

An offer at the 75th percentile instead of the median adds $6,200 a year in pay and about $8,000 in employer cost. Going down to the 25th percentile saves $5,240 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $38,010 falls between the median and the 75th percentile in Mansfield, and the Ohio statewide median of $35,920 falls there too.

What a hire really costs in Mansfield

At the $33,170 median, a local hire costs about $42,800 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $9,630 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.

$42,800local hire, first year incl. benefits
$13,888remote hire, first year incl. fee
$28,912difference in year one
68%of the local cost saved

Other roles in Mansfield

Virtual receptionists have the lowest median of the 15 roles we track in Mansfield; project coordinators have the highest, at $79,290.

The 5 roles closest in pay. All 15 roles in Mansfield, OH
RoleMedianvs virtual receptionistJobs
Data Entry Specialist
$43,150
+30.1%40
Administrative Assistant
$43,000
+29.6%500
Medical Administrative Assistant
$37,650
+13.5%250
Customer Support Specialist
$37,180
+12.1%680
Virtual Receptionist
$33,170
this role290

Measured against the US median, virtual receptionists rank #5 of the 15 roles we track in Mansfield (-12.7%), between payroll specialists (-11.5%) and customer support specialists (-17.0%). The typical role here is at -18.0%, so, measured against the US, virtual receptionists cost more in Mansfield than the area's general pay level would suggest. Virtual receptionists hold 8.4% of the jobs in these 15 roles in Mansfield, 6.1% across Ohio and 5.8% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in Ohio

Across the 16 areas of Ohio with data for this job, the median runs from $33,170 in Mansfield to $36,910 in Columbus, a gap of $3,740 a year. All 13 areas in Ohio with more virtual receptionists than Mansfield also pay more, among them Columbus, OH ($36,910) and Cleveland, OH ($36,320).

AreaMedianvs MansfieldJobs
Sandusky, OH
$34,830
+5.0%280
West Northwestern Ohio (Nonmetro)
$34,670
+4.5%1,270
Canton-Massillon, OH
$34,640
+4.4%1,030
North Northeastern Ohio (Nonmetro)
$34,640
+4.4%1,400
Southern Ohio (Nonmetro)
$34,210
+3.1%1,000
Youngstown-Warren, OH
$34,140
+2.9%990
Mansfield, OH
$33,170
this area290

Mansfield against other US metro areas

By number of jobs, Mansfield is #430 of 521 US areas for this job. It is a small market, and its pay is in the bottom quarter of US areas. Outside Ohio, Las Cruces and Decatur pay just above Mansfield and Morgantown and Florence just below. All four are within $110 a year of the median in Mansfield. Of the three markets with about as many virtual receptionists, all three pay more.

Metro areaMedianvs MansfieldJobsClose in
Merced, CA
$38,890
+17.2%290jobs
Cheyenne, WY
$37,450
+12.9%290jobs
Burlington, NC
$36,230
+9.2%300jobs
Decatur, AL
$33,280
+0.3%250pay
Las Cruces, NM
$33,280
+0.3%620pay
Mansfield, OH
$33,170
this area290
Morgantown, WV
$33,170
+0.0%600pay
Florence, SC
$33,130
-0.1%380pay

Questions

How much does it cost to hire a virtual receptionist in Mansfield, OH?

About $42,800 a year at the median, or $3,567 a month: $33,170 in pay plus about $9,630 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What do virtual receptionists earn in Mansfield?

Pay here is lower than in three quarters of US areas. The median was $33,170 a year in the May 2025 BLS survey. The 10th percentile was $22,950, the 90th $47,750, and the middle half earned $27,930 to $39,370.

Is Mansfield the cheapest area in Ohio for virtual receptionists?

Yes. Its median of $33,170 is the lowest of 16 areas in Ohio. Youngstown-Warren is next at $34,140.

How many virtual receptionists work in Mansfield?

BLS counts about 290 in the May 2025 survey. 13 areas in Ohio have more; the closest in size is Lima, with about 370.

Does a virtual receptionist cost more than a customer support specialist in Mansfield?

No: $4,010 a year less at the median. The medians are $33,170 and $37,180.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4171: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-13.