Virtual receptionist in Mansfield, OH: cost vs in-house
Mansfield is the least expensive place in Ohio to hire a virtual receptionist. The median is $33,170 a year1, 7.7% below the Ohio statewide median of $35,920 and 12.7% below the US median of $38,010. That is in the bottom quarter of US areas (#415 of 521). The market is small, about 290 people, so expect few local candidates at a time.
BLS occupation 43-4171, area Mansfield, OH. Data from the May 2025 release, checked 2026-10-15.
Pay in Mansfield against Ohio and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Mansfield, OH | $22,950 | $33,170 | $47,750 | |
| Ohio | $26,070 | $35,920 | $46,840 | |
| United States | $28,760 | $38,010 | $49,950 |
Pay is more spread out here than nationally: the top tenth earns $47,750 or more, 2.1 times the bottom tenth, against 1.7 times across the US. Two offers for the same title can sit far apart. The middle half of virtual receptionists in Mansfield earns $27,930–$39,370. From the 25th to the 75th percentile, the local range is $11,440 wide, wider than in Ohio as a whole ($9,610) and the US ($11,170), so what a virtual receptionist earns in Mansfield depends more on the employer.
What to budget for a virtual receptionist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $22,950 | $1,912 | $11.03 | $29,613 |
| 25th percentile | $27,930 | $2,328 | $13.43 | $36,039 |
| Median | $33,170 | $2,764 | $15.95 | $42,800 |
| 75th percentile | $39,370 | $3,281 | $18.93 | $50,800 |
| 90th percentile | $47,750 | $3,979 | $22.96 | $61,613 |
An offer at the 75th percentile instead of the median adds $6,200 a year in pay and about $8,000 in employer cost. Going down to the 25th percentile saves $5,240 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $38,010 falls between the median and the 75th percentile in Mansfield, and the Ohio statewide median of $35,920 falls there too.
What a hire really costs in Mansfield
At the $33,170 median, a local hire costs about $42,800 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $9,630 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.
Other roles in Mansfield
Virtual receptionists have the lowest median of the 15 roles we track in Mansfield; project coordinators have the highest, at $79,290.
| Role | Median | vs virtual receptionist | Jobs |
|---|---|---|---|
| Data Entry Specialist | +30.1% | 40 | |
| Administrative Assistant | +29.6% | 500 | |
| Medical Administrative Assistant | +13.5% | 250 | |
| Customer Support Specialist | +12.1% | 680 | |
| Virtual Receptionist | this role | 290 |
Measured against the US median, virtual receptionists rank #5 of the 15 roles we track in Mansfield (-12.7%), between payroll specialists (-11.5%) and customer support specialists (-17.0%). The typical role here is at -18.0%, so, measured against the US, virtual receptionists cost more in Mansfield than the area's general pay level would suggest. Virtual receptionists hold 8.4% of the jobs in these 15 roles in Mansfield, 6.1% across Ohio and 5.8% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.
Other areas in Ohio
Across the 16 areas of Ohio with data for this job, the median runs from $33,170 in Mansfield to $36,910 in Columbus, a gap of $3,740 a year. All 13 areas in Ohio with more virtual receptionists than Mansfield also pay more, among them Columbus, OH ($36,910) and Cleveland, OH ($36,320).
| Area | Median | vs Mansfield | Jobs |
|---|---|---|---|
| Sandusky, OH | +5.0% | 280 | |
| West Northwestern Ohio (Nonmetro) | +4.5% | 1,270 | |
| Canton-Massillon, OH | +4.4% | 1,030 | |
| North Northeastern Ohio (Nonmetro) | +4.4% | 1,400 | |
| Southern Ohio (Nonmetro) | +3.1% | 1,000 | |
| Youngstown-Warren, OH | +2.9% | 990 | |
| Mansfield, OH | this area | 290 |
Mansfield against other US metro areas
By number of jobs, Mansfield is #430 of 521 US areas for this job. It is a small market, and its pay is in the bottom quarter of US areas. Outside Ohio, Las Cruces and Decatur pay just above Mansfield and Morgantown and Florence just below. All four are within $110 a year of the median in Mansfield. Of the three markets with about as many virtual receptionists, all three pay more.
| Metro area | Median | vs Mansfield | Jobs | Close in |
|---|---|---|---|---|
| Merced, CA | +17.2% | 290 | jobs | |
| Cheyenne, WY | +12.9% | 290 | jobs | |
| Burlington, NC | +9.2% | 300 | jobs | |
| Decatur, AL | +0.3% | 250 | pay | |
| Las Cruces, NM | +0.3% | 620 | pay | |
| Mansfield, OH | this area | 290 | ||
| Morgantown, WV | +0.0% | 600 | pay | |
| Florence, SC | -0.1% | 380 | pay |
Questions
How much does it cost to hire a virtual receptionist in Mansfield, OH?
About $42,800 a year at the median, or $3,567 a month: $33,170 in pay plus about $9,630 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do virtual receptionists earn in Mansfield?
Pay here is lower than in three quarters of US areas. The median was $33,170 a year in the May 2025 BLS survey. The 10th percentile was $22,950, the 90th $47,750, and the middle half earned $27,930 to $39,370.
Is Mansfield the cheapest area in Ohio for virtual receptionists?
Yes. Its median of $33,170 is the lowest of 16 areas in Ohio. Youngstown-Warren is next at $34,140.
How many virtual receptionists work in Mansfield?
BLS counts about 290 in the May 2025 survey. 13 areas in Ohio have more; the closest in size is Lima, with about 370.
Does a virtual receptionist cost more than a customer support specialist in Mansfield?
No: $4,010 a year less at the median. The medians are $33,170 and $37,180.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4171: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-13.