Virtual receptionist in Youngstown-Warren, OH: cost vs in-house
Hiring a virtual receptionist costs less in Youngstown-Warren than in Ohio or the country as a whole. The median is $34,140 a year1: 5.0% below the Ohio statewide median of $35,920 and 10.2% below the US median of $38,010. Among US areas it comes in at #384 of 521. About 990 virtual receptionists work here, 3% of the Ohio total.
BLS occupation 43-4171, area Youngstown-Warren, OH. Data from the May 2025 release, checked 2026-10-15.
Pay in Youngstown-Warren against Ohio and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Youngstown-Warren, OH | $25,520 | $34,140 | $44,350 | |
| Ohio | $26,070 | $35,920 | $46,840 | |
| United States | $28,760 | $38,010 | $49,950 |
The middle half of virtual receptionists in Youngstown-Warren earns $27,940–$37,470. The top tenth earns $44,350 or more, 1.7 times the bottom tenth, close to the US pattern of 1.7 times. The mean ($33,790) is no higher than the median, so few high earners skew the figures here. From the 25th to the 75th percentile, the local range is only $9,530 wide, against $9,610 across Ohio and $11,170 nationally: employers in Youngstown-Warren pay within a narrower band.
What to budget for a virtual receptionist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $25,520 | $2,127 | $12.27 | $32,929 |
| 25th percentile | $27,940 | $2,328 | $13.43 | $36,052 |
| Median | $34,140 | $2,845 | $16.41 | $44,052 |
| 75th percentile | $37,470 | $3,122 | $18.01 | $48,348 |
| 90th percentile | $44,350 | $3,696 | $21.32 | $57,226 |
Local pay is bunched just above the median: the 75th percentile is only $3,330 over it, while the 25th sits $6,200 below. Moving an offer from the median to the 75th percentile costs about $4,297 more a year with benefits. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $38,010 falls between the 75th and 90th percentiles in Youngstown-Warren, and the Ohio statewide median of $35,920 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local virtual receptionists earn.
What a hire really costs in Youngstown-Warren
At the $34,140 median, a local hire costs about $44,052 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $9,912 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
We place executive assistants, customer support and e-commerce staff today; for virtual receptionists we answer within one business day whether we can help. Enter the monthly pay you have in mind to compare it with a local hire. The fee field shows our standard fee3; Deel's contractor plan is the default payroll tool4.
Other roles in Youngstown-Warren
Virtual receptionists have the lowest median of the 17 roles we track in Youngstown-Warren; project coordinators have the highest, at $77,160.
| Role | Median | vs virtual receptionist | Jobs |
|---|---|---|---|
| Administrative Assistant | +21.8% | 1,680 | |
| Data Entry Specialist | +13.2% | 110 | |
| Medical Administrative Assistant | +12.6% | 760 | |
| Customer Support Specialist | +11.2% | 2,140 | |
| Virtual Receptionist | this role | 990 |
Measured against the US median, virtual receptionists rank #4 of the 17 roles we track in Youngstown-Warren (-10.2%), between bookkeepers (-8.2%) and payroll specialists (-10.9%). The typical role here is at -15.3%, so, measured against the US, virtual receptionists cost more in Youngstown-Warren than the area's general pay level would suggest. Virtual receptionists hold 8.2% of the jobs in these 17 roles in Youngstown-Warren, 6.0% across Ohio and 5.7% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.
Other areas in Ohio
Across the 16 areas of Ohio with data for this job, the median runs from $33,170 in Mansfield to $36,910 in Columbus, a gap of $3,740 a year. All 10 areas in Ohio with more virtual receptionists than Youngstown-Warren also pay more, among them Columbus, OH ($36,910) and Cleveland, OH ($36,320).
| Area | Median | vs Youngstown-Warren | Jobs |
|---|---|---|---|
| Sandusky, OH | +2.0% | 280 | |
| West Northwestern Ohio (Nonmetro) | +1.6% | 1,270 | |
| Canton-Massillon, OH | +1.5% | 1,030 | |
| North Northeastern Ohio (Nonmetro) | +1.5% | 1,400 | |
| Southern Ohio (Nonmetro) | +0.2% | 1,000 | |
| Youngstown-Warren, OH | this area | 990 | |
| Mansfield, OH | -2.8% | 290 |
Youngstown-Warren against other US metro areas
By number of jobs, Youngstown-Warren is #163 of 521 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside Ohio, Sebring and Bloomington pay just above Youngstown-Warren and Myrtle Beach-Conway and Terre Haute just below. All four are within $90 a year of the median in Youngstown-Warren. Of the three markets with about as many virtual receptionists, two pay more.
| Metro area | Median | vs Youngstown-Warren | Jobs | Close in |
|---|---|---|---|---|
| Eau Claire, WI | +21.0% | 990 | jobs | |
| Rockford, IL | +9.7% | 1,000 | jobs | |
| Bloomington, IN | +0.3% | 410 | pay | |
| Sebring, FL | +0.1% | 210 | pay | |
| Youngstown-Warren, OH | this area | 990 | ||
| Myrtle Beach-Conway, SC | -0.0% | 890 | pay | |
| Terre Haute, IN | -0.0% | 360 | pay | |
| Slidell-Mandeville, LA | -7.0% | 1,000 | jobs |
Questions
How much does it cost to hire a virtual receptionist in Youngstown-Warren, OH?
About $44,052 a year at the median, or $3,671 a month: $34,140 in pay plus about $9,912 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for virtual receptionists in Youngstown-Warren?
The median was $34,140 a year in the May 2025 BLS survey. The 10th percentile was $25,520, the 90th $44,350, and the middle half earned $27,940 to $37,470.
Is Youngstown-Warren cheaper than the rest of Ohio for virtual receptionists?
Yes, it costs less: a median of $34,140 against $35,920 statewide. The next area up in Ohio is the Southern Ohio nonmetro area at $34,210, the next down Mansfield at $33,170.
How many virtual receptionists work in Youngstown-Warren?
BLS counts about 990 in the May 2025 survey. That is 3% of the Ohio total of 30,850. 10 areas in Ohio have more; the closest in size is the Southern Ohio nonmetro area, with about 1,000.
Does a virtual receptionist cost more than a customer support specialist in Youngstown-Warren?
No: $3,830 a year less at the median. The medians are $34,140 and $37,970.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4171: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.