Customer Support Specialist salary in the East Georgia nonmetro area
Hiring a customer support specialist costs less in the East Georgia nonmetro area than in Georgia or the country as a whole. The median is $35,950 a year1: 9.3% below the Georgia statewide median of $39,630 and 19.7% below the US median of $44,770. Nationally that is #489 of 520 areas, in the bottom tenth. About 930 customer support specialists work here.
BLS occupation 43-4051, area East Georgia nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the East Georgia nonmetro area against Georgia and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| East Georgia (Nonmetro) | $27,720 | $35,950 | $53,750 | |
| Georgia (US state) | $29,340 | $39,630 | $60,270 | |
| United States | $31,750 | $44,770 | $63,590 |
Customer support specialists at the 90th percentile earn $53,750, 1.9 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in the East Georgia nonmetro area earns $30,080–$44,250. From the 25th to the 75th percentile, the local range is $14,170 wide, between the figure for Georgia ($13,660) and the US figure ($14,910).
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $27,720 | $2,310 | $13.33 | $35,768 |
| 25th percentile | $30,080 | $2,507 | $14.46 | $38,813 |
| Median | $35,950 | $2,996 | $17.28 | $46,387 |
| 75th percentile | $44,250 | $3,688 | $21.27 | $57,097 |
| 90th percentile | $53,750 | $4,479 | $25.84 | $69,355 |
The step from the 25th percentile to the median is $5,870 a year; from the median to the 75th it is $8,300, or about $10,710 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 75th and 90th percentiles in the East Georgia nonmetro area, and the Georgia statewide median of $39,630 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local customer support specialists earn.
What a hire really costs in the East Georgia nonmetro area
At the $35,950 median, a local hire costs about $46,387 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,437 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.5 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.3 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the East Georgia nonmetro area
Of the 16 roles we track in the East Georgia nonmetro area, this one ranks #14 by median pay, between data entry specialists ($36,250) and administrative assistants ($34,920). Project Coordinator is the highest at $83,200.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Medical Administrative Assistant | +3.5% | 670 | |
| Data Entry Specialist | +0.8% | 50 | |
| Customer Support Specialist | this role | 930 | |
| Administrative Assistant | -2.9% | 920 | |
| Virtual Receptionist | -14.3% | 420 |
Measured against the US median, customer support specialists rank #10 of the 16 roles we track in the East Georgia nonmetro area (-19.7%), between medical administrative assistants (-19.0%) and HR assistants (-20.6%). The typical role here is at -19.0%, so this job follows the area's general pay level. Customer support specialists hold 14.8% of the jobs in these 16 roles in the East Georgia nonmetro area, 19.2% across Georgia and 16.4% nationally. That is close to the national mix.
Other areas in Georgia
Across the 18 areas of Georgia with data for this job, the median runs from $33,190 in Albany to $42,710 in Atlanta-Sandy Springs, a gap of $9,520 a year. Of the 12 areas in Georgia with more customer support specialists than the East Georgia nonmetro area, 1 pays less: Albany, GA ($33,190).
| Area | Median | vs the East Georgia nonmetro area | Jobs |
|---|---|---|---|
| Rome, GA | +2.1% | 850 | |
| Athens-Clarke County, GA | +1.0% | 1,180 | |
| Brunswick-St. Simons, GA | +0.7% | 620 | |
| South Georgia (Nonmetro) | +0.4% | 2,610 | |
| East Georgia (Nonmetro) | this area | 930 | |
| Valdosta, GA | -1.9% | 780 | |
| Albany, GA | -7.7% | 1,480 |
the East Georgia nonmetro area against other US metro areas
By number of jobs, the East Georgia nonmetro area is #344 of 520 US areas for this job. It is a mid-sized market, and its pay is in the bottom quarter of US areas. Outside Georgia, Yuma and San Angelo pay just above the East Georgia nonmetro area and Lubbock and Houma-Bayou Cane just below. All four are within $130 a year of the median in the East Georgia nonmetro area. Of the three markets with about as many customer support specialists, all three pay more.
| Metro area | Median | vs the East Georgia nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Visalia, CA | +26.5% | 930 | jobs | |
| Niles, MI | +21.3% | 930 | jobs | |
| State College, PA | +18.5% | 940 | jobs | |
| San Angelo, TX | +0.4% | 1,270 | pay | |
| Yuma, AZ | +0.2% | 1,190 | pay | |
| East Georgia (Nonmetro) | this area | 930 | ||
| Lubbock, TX | -0.0% | 3,830 | pay | |
| Houma-Bayou Cane, LA | -0.1% | 720 | pay |
Questions
How much does it cost to hire a customer support specialist in East Georgia (Nonmetro)?
About $46,387 a year at the median, or $3,866 a month: $35,950 in pay plus about $10,437 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for customer support specialists in the East Georgia nonmetro area?
Pay here is lower than in three quarters of US areas. The median was $35,950 a year in the May 2025 BLS survey. The 10th percentile was $27,720, the 90th $53,750, and the middle half earned $30,080 to $44,250.
Is the East Georgia nonmetro area cheaper than the rest of Georgia for customer support specialists?
Yes, it costs less: a median of $35,950 against $39,630 statewide. The next area up in Georgia is the South Georgia nonmetro area at $36,110, the next down Valdosta at $35,260.
How many customer support specialists work in the East Georgia nonmetro area?
BLS counts about 930 in the May 2025 survey. 12 areas in Georgia have more; the closest in size is Dalton, with about 1,080.
Does a customer support specialist cost more than an administrative assistant in the East Georgia nonmetro area?
Yes: $1,030 a year more at the median. The medians are $35,950 and $34,920.
What does a remote customer support specialist cost compared with the East Georgia nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $46,387 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.