Customer Support Specialist salary in San Angelo, TX

Pay in San Angelo against Texas and the US

Customer support specialists at the 90th percentile earn $48,870, 1.8 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in San Angelo earns $29,580–$42,570. From the 25th to the 75th percentile, the local range is $12,990 wide, between the figure for Texas ($12,880) and the US figure ($14,910).

What to budget for a customer support specialist here

The step from the 25th percentile to the median is $6,500 a year; from the median to the 75th it is $6,490, or about $8,374 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the 75th and 90th percentiles in San Angelo, and the Texas statewide median of $40,420 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local customer support specialists earn.

What a hire really costs in San Angelo

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², which adds about $10,475 to the $36,080 median and brings it to $46,555 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 3.5 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.3 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in San Angelo

Of the 14 roles we track in San Angelo, this one ranks #12 by median pay, between administrative assistants ($40,360) and data entry specialists ($34,790). Project Coordinator is the highest at $73,290.

Measured against the US median, customer support specialists rank #10 of the 14 roles we track in San Angelo (-19.4%), between recruiters (-18.8%) and payroll specialists (-23.8%). The typical role here is at -16.9%, so this job follows the area's general pay level. Customer support specialists hold 25.0% of the jobs in these 14 roles in San Angelo, 22.0% across Texas and 17.0% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in Texas

Across the 32 areas of Texas with data for this job, the median runs from $31,790 in the Border Region of Texas nonmetro area to $44,990 in Dallas-Fort Worth, a gap of $13,200 a year. Of the 24 areas in Texas with more customer support specialists than San Angelo, 4 pay less, the largest of them McAllen-Edinburg, TX ($35,830), Lubbock, TX ($35,940) and Laredo, TX ($34,420).

San Angelo against other US metro areas

By number of jobs, San Angelo is #273 of 520 US areas for this job. It is a mid-sized market, and its pay is in the bottom quarter of US areas. Outside Texas, Las Cruces and Kingsport-Bristol pay just above San Angelo and Yuma and Houma-Bayou Cane just below. All four are within $150 a year of the median in San Angelo. Of the three markets with about as many customer support specialists, all three pay more.

Questions

Sources

How these pages are built: methodology and data sources. Last updated 2026-11-12.