Customer Support Specialist salary in Greeley, CO
The median customer support specialist in Greeley earned $45,310 a year in May 20251. That is 1.2% above the US median of $44,770, even though it is 4.7% below the Colorado statewide median of $47,540. That is in the top quarter of US areas (#126 of 520). BLS counts about 1,260 people in this job here, 3% of the Colorado total.
BLS occupation 43-4051, area Greeley, CO. Data from the May 2025 release, checked 2026-10-15.
Pay in Greeley against Colorado and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Greeley, CO | $34,790 | $45,310 | $60,170 | |
| Colorado | $36,510 | $47,540 | $66,040 | |
| United States | $31,750 | $44,770 | $63,590 |
The middle half of customer support specialists in Greeley earns $38,480–$49,660. Pay is tightly grouped: the top tenth starts at $60,170, only 1.7 times the bottom tenth, against 2.0 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $11,180 wide, against $17,040 across Colorado and $14,910 nationally: employers in Greeley pay within a narrower band.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $34,790 | $2,899 | $16.73 | $44,890 |
| 25th percentile | $38,480 | $3,207 | $18.50 | $49,652 |
| Median | $45,310 | $3,776 | $21.78 | $58,465 |
| 75th percentile | $49,660 | $4,138 | $23.88 | $64,077 |
| 90th percentile | $60,170 | $5,014 | $28.93 | $77,639 |
Local pay is bunched just above the median: the 75th percentile is only $4,350 over it, while the 25th sits $6,830 below. Moving an offer from the median to the 75th percentile costs about $5,613 more a year with benefits. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 25th percentile and the median in Greeley, and the Colorado statewide median of $47,540 falls between the median and the 75th percentile.
What a hire really costs in Greeley
At the $45,310 median, a local hire costs about $58,465 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $13,155 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 4.4 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.4 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in Greeley
Of the 17 roles we track in Greeley, this one ranks #14 by median pay, between administrative assistants ($48,390) and medical administrative assistants ($44,980). Project Coordinator is the highest at $97,950.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| E-commerce Order Specialist | +8.3% | 70 | |
| Administrative Assistant | +6.8% | 1,160 | |
| Customer Support Specialist | this role | 1,260 | |
| Medical Administrative Assistant | -0.7% | 320 | |
| Virtual Receptionist | -14.0% | 370 |
Measured against the US median, customer support specialists rank #10 of the 17 roles we track in Greeley (+1.2%), between administrative assistants (+1.8%) and recruiters (+0.3%). The typical role here is at +1.8%, so this job follows the area's general pay level. Customer support specialists hold 12.3% of the jobs in these 17 roles in Greeley, 12.2% across Colorado and 16.4% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Colorado
Across the 10 areas of Colorado with data for this job, the median runs from $40,360 in Pueblo to $48,590 in Denver-Aurora, a gap of $8,230 a year. Of the 4 areas in Colorado with more customer support specialists than Greeley, 1 pays less: Fort Collins-Loveland, CO ($42,920).
| Area | Median | vs Greeley | Jobs |
|---|---|---|---|
| Boulder, CO | +5.6% | 2,070 | |
| Northwest Colorado (Nonmetro) | +5.4% | 1,210 | |
| Colorado Springs, CO | +1.8% | 5,340 | |
| Greeley, CO | this area | 1,260 | |
| Southwest Colorado (Nonmetro) | -3.5% | 900 | |
| Fort Collins-Loveland, CO | -5.3% | 1,770 | |
| Grand Junction, CO | -8.4% | 720 |
Greeley against other US metro areas
By number of jobs, Greeley is #275 of 520 US areas for this job. It is a mid-sized market, and its pay is in the top quarter of US areas. Outside Colorado, Albany-Schenectady and Syracuse pay just above Greeley and Binghamton and Owensboro just below. All four are within $50 a year of the median in Greeley. Of the three markets with about as many customer support specialists, two pay more.
| Metro area | Median | vs Greeley | Jobs | Close in |
|---|---|---|---|---|
| Burlington-South Burlington, VT | +10.7% | 1,250 | jobs | |
| Rochester, MN | +3.8% | 1,250 | jobs | |
| Syracuse, NY | +0.1% | 4,710 | pay | |
| Albany-Schenectady, NY | +0.1% | 8,290 | pay | |
| Greeley, CO | this area | 1,260 | ||
| Binghamton, NY | -0.1% | 1,490 | pay | |
| Owensboro, KY | -0.1% | 920 | pay | |
| San Angelo, TX | -20.4% | 1,270 | jobs |
Questions
How much does it cost to hire a customer support specialist in Greeley, CO?
About $58,465 a year at the median, or $4,872 a month: $45,310 in pay plus about $13,155 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in Greeley?
Pay here is higher than in three quarters of US areas. The median was $45,310 a year in the May 2025 BLS survey. The 10th percentile was $34,790, the 90th $60,170, and the middle half earned $38,480 to $49,660.
Is Greeley cheaper than the rest of Colorado for customer support specialists?
Yes, it costs less: a median of $45,310 against $47,540 statewide. The next area up in Colorado is Colorado Springs at $46,120, the next down the Southwest Colorado nonmetro area at $43,710.
How many customer support specialists work in Greeley?
BLS counts about 1,260 in the May 2025 survey. That is 3% of the Colorado total of 38,770. 4 areas in Colorado have more; the closest in size is Fort Collins-Loveland, with about 1,770.
Does a customer support specialist cost more than a medical administrative assistant in Greeley?
Yes: $330 a year more at the median. The medians are $45,310 and $44,980.
What does a remote customer support specialist cost compared with Greeley?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $58,465 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.