Customer Support Specialist salary in Fort Collins-Loveland, CO
Hiring a customer support specialist costs less in Fort Collins-Loveland than in Colorado or the country as a whole. The median is $42,920 a year1: 9.7% below the Colorado statewide median of $47,540 and 4.1% below the US median of $44,770. Nationally it ranks #200 of 520 areas. About 1,770 customer support specialists work here, 5% of the Colorado total.
BLS occupation 43-4051, area Fort Collins-Loveland, CO. Data from the May 2025 release, checked 2026-10-15.
Pay in Fort Collins-Loveland against Colorado and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Fort Collins-Loveland, CO | $34,430 | $42,920 | $59,980 | |
| Colorado | $36,510 | $47,540 | $66,040 | |
| United States | $31,750 | $44,770 | $63,590 |
The middle half of customer support specialists in Fort Collins-Loveland earns $37,660–$49,600. Pay is tightly grouped: the top tenth starts at $59,980, only 1.7 times the bottom tenth, against 2.0 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $11,940 wide, against $17,040 across Colorado and $14,910 nationally: employers in Fort Collins-Loveland pay within a narrower band.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $34,430 | $2,869 | $16.55 | $44,426 |
| 25th percentile | $37,660 | $3,138 | $18.11 | $48,594 |
| Median | $42,920 | $3,577 | $20.63 | $55,381 |
| 75th percentile | $49,600 | $4,133 | $23.85 | $64,000 |
| 90th percentile | $59,980 | $4,998 | $28.84 | $77,394 |
An offer at the 75th percentile instead of the median adds $6,680 a year in pay and about $8,619 in employer cost. Going down to the 25th percentile saves $5,260 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in Fort Collins-Loveland, and the Colorado statewide median of $47,540 falls there too.
What a hire really costs in Fort Collins-Loveland
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $12,461 to the $42,920 median and brings it to $55,381 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 4.2 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.1 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in Fort Collins-Loveland
Of the 17 roles we track in Fort Collins-Loveland, this one ranks #16 by median pay, between data entry specialists ($43,640) and virtual receptionists ($40,700). Project Coordinator is the highest at $101,310.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Administrative Assistant | +9.8% | 1,770 | |
| Medical Administrative Assistant | +5.3% | 650 | |
| Data Entry Specialist | +1.7% | 60 | |
| Customer Support Specialist | this role | 1,770 | |
| Virtual Receptionist | -5.2% | 960 |
Measured against the US median, customer support specialists rank #15 of the 17 roles we track in Fort Collins-Loveland (-4.1%), between medical administrative assistants (-1.6%) and marketing specialists (-5.7%). The typical role here is at +5.2%, so, measured against the US, customer support specialists cost less in Fort Collins-Loveland than the area's general pay level would suggest. Customer support specialists hold 10.3% of the jobs in these 17 roles in Fort Collins-Loveland, 12.2% across Colorado and 16.4% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Colorado
Across the 10 areas of Colorado with data for this job, the median runs from $40,360 in Pueblo to $48,590 in Denver-Aurora, a gap of $8,230 a year. All 3 areas in Colorado with more customer support specialists than Fort Collins-Loveland also pay more, among them Denver-Aurora, CO ($48,590) and Colorado Springs, CO ($46,120).
| Area | Median | vs Fort Collins-Loveland | Jobs |
|---|---|---|---|
| Colorado Springs, CO | +7.5% | 5,340 | |
| Greeley, CO | +5.6% | 1,260 | |
| Southwest Colorado (Nonmetro) | +1.8% | 900 | |
| Fort Collins-Loveland, CO | this area | 1,770 | |
| Grand Junction, CO | -3.3% | 720 | |
| Eastern and Southern Colorado (Nonmetro) | -5.5% | 580 | |
| Pueblo, CO | -6.0% | 690 |
Fort Collins-Loveland against other US metro areas
By number of jobs, Fort Collins-Loveland is #206 of 520 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside Colorado, Toledo and Carson City pay just above Fort Collins-Loveland and Baltimore-Columbia and Jacksonville just below. All four are within $140 a year of the median in Fort Collins-Loveland. Of the three markets with about as many customer support specialists, two pay more.
| Metro area | Median | vs Fort Collins-Loveland | Jobs | Close in |
|---|---|---|---|---|
| Santa Rosa-Petaluma, CA | +20.7% | 1,750 | jobs | |
| Utica-Rome, NY | +5.4% | 1,770 | jobs | |
| Carson City, NV | +0.3% | 340 | pay | |
| Toledo, OH | +0.1% | 3,170 | pay | |
| Fort Collins-Loveland, CO | this area | 1,770 | ||
| Baltimore-Columbia, MD | -0.2% | 17,480 | pay | |
| Jacksonville, FL | -0.2% | 17,030 | pay | |
| Ocala, FL | -13.5% | 1,740 | jobs |
Questions
How much does it cost to hire a customer support specialist in Fort Collins-Loveland, CO?
About $55,381 a year at the median, or $4,615 a month: $42,920 in pay plus about $12,461 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for customer support specialists in Fort Collins-Loveland?
The median was $42,920 a year in the May 2025 BLS survey. The 10th percentile was $34,430, the 90th $59,980, and the middle half earned $37,660 to $49,600.
Is Fort Collins-Loveland cheaper than the rest of Colorado for customer support specialists?
Yes, it costs less: a median of $42,920 against $47,540 statewide. The next area up in Colorado is the Southwest Colorado nonmetro area at $43,710, the next down Grand Junction at $41,490.
How many customer support specialists work in Fort Collins-Loveland?
BLS counts about 1,770 in the May 2025 survey. That is 5% of the Colorado total of 38,770. 3 areas in Colorado have more; the closest in size is Boulder, with about 2,070.
Does a customer support specialist cost more than a virtual receptionist in Fort Collins-Loveland?
Yes: $2,220 a year more at the median. The medians are $42,920 and $40,700.
What does a remote customer support specialist cost compared with Fort Collins-Loveland?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $55,381 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.