Customer Support Specialist salary in the Eastern and Southern Colorado nonmetro area

Pay in the Eastern and Southern Colorado nonmetro area against Colorado and the US

Customer support specialists at the 90th percentile earn $63,380, 2.0 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in the Eastern and Southern Colorado nonmetro area earns $35,140–$48,760. The mean ($44,710) is 10% over the median, so a group of high earners pulls the average up; price a typical hire from the median. From the 25th to the 75th percentile, the local range is only $13,620 wide, against $17,040 across Colorado and $14,910 nationally: employers in the Eastern and Southern Colorado nonmetro area pay within a narrower band.

What to budget for a customer support specialist here

Pay climbs faster above the median than below it here: the 75th percentile is $8,210 over the median, the 25th only $5,410 under it. An offer at the 75th percentile adds about $10,594 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in the Eastern and Southern Colorado nonmetro area, and the Colorado statewide median of $47,540 falls there too.

What a hire really costs in the Eastern and Southern Colorado nonmetro area

At the $40,550 median, a local hire costs about $52,323 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², about $11,773 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 3.9 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.9 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in the Eastern and Southern Colorado nonmetro area

Of the 16 roles we track in the Eastern and Southern Colorado nonmetro area, this one ranks #15 by median pay, between data entry specialists ($42,800) and virtual receptionists ($38,550). Project Coordinator is the highest at $96,080.

Measured against the US median, customer support specialists rank #13 of the 16 roles we track in the Eastern and Southern Colorado nonmetro area (-9.4%), between accountants (-8.5%) and recruiters (-11.3%). The typical role here is at -4.9%, so, measured against the US, customer support specialists cost less in the Eastern and Southern Colorado nonmetro area than the area's general pay level would suggest. Customer support specialists hold 10.5% of the jobs in the 15 of these roles with a job count in the Eastern and Southern Colorado nonmetro area, 13.9% across Colorado and 17.9% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in Colorado

Across the 10 areas of Colorado with data for this job, the median runs from $40,360 in Pueblo to $48,590 in Denver-Aurora, a gap of $8,230 a year. Of the 9 areas in Colorado with more customer support specialists than the Eastern and Southern Colorado nonmetro area, 1 pays less: Pueblo, CO ($40,360).

the Eastern and Southern Colorado nonmetro area against other US metro areas

By number of jobs, the Eastern and Southern Colorado nonmetro area is #454 of 520 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Colorado, Lewiston and Muskegon-Norton Shores pay just above the Eastern and Southern Colorado nonmetro area and Birmingham and Orlando-Kissimmee just below. All four are within $210 a year of the median in the Eastern and Southern Colorado nonmetro area. Of the three markets with about as many customer support specialists, two pay more.

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How these pages are built: methodology and data sources. Last updated 2026-11-12.