Customer Support Specialist salary in Pueblo, CO

Pay in Pueblo against Colorado and the US

The middle half of customer support specialists in Pueblo earns $35,670–$46,650. Pay is tightly grouped: the top tenth starts at $55,310, only 1.7 times the bottom tenth, against 2.0 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $10,980 wide, against $17,040 across Colorado and $14,910 nationally: employers in Pueblo pay within a narrower band.

What to budget for a customer support specialist here

The step from the 25th percentile to the median is $4,690 a year; from the median to the 75th it is $6,290, or about $8,116 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in Pueblo, and the Colorado statewide median of $47,540 falls between the 75th and 90th percentiles.

What a hire really costs in Pueblo

At the $40,360 median, a local hire costs about $52,077 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², about $11,717 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 3.9 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.8 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Pueblo

Of the 16 roles we track in Pueblo, this one ranks #14 by median pay, between e-commerce order specialists ($43,710) and data entry specialists ($37,740). Project Coordinator is the highest at $101,870.

Measured against the US median, customer support specialists rank #14 of the 16 roles we track in Pueblo (-9.9%), between recruiters (-9.4%) and marketing specialists (-11.1%). The typical role here is at -4.2%, so, measured against the US, customer support specialists cost less in Pueblo than the area's general pay level would suggest. Customer support specialists hold 13.1% of the jobs in these 16 roles in Pueblo, 12.2% across Colorado and 16.5% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in Colorado

Across the 10 areas of Colorado with data for this job, the median runs from $40,360 in Pueblo to $48,590 in Denver-Aurora, a gap of $8,230 a year. All 8 areas in Colorado with more customer support specialists than Pueblo also pay more, among them Denver-Aurora, CO ($48,590) and Colorado Springs, CO ($46,120).

Pueblo against other US metro areas

By number of jobs, Pueblo is #412 of 520 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Colorado, Houston-Pasadena and South Bend-Mishawaka pay just above Pueblo and Wildwood-The Villages and Charlottesville just below. All four are within $120 a year of the median in Pueblo. Of the three markets with about as many customer support specialists, two pay more.

Questions

Sources

How these pages are built: methodology and data sources. Last updated 2026-11-12.