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Customer Support Specialist salary in Wildwood-The Villages, FL

Wildwood-The Villages pays customer support specialists close to the Florida norm. The median is $40,340 a year1, about level with the Florida statewide median of $40,440 and 9.9% below the US median of $44,770. Nationally it ranks #274 of 520 areas. About 660 customer support specialists work here.

$3,362median pay per month in Wildwood-The Villages
$4,338employer cost per month with benefits
$700–$1,000per month, remote through Stafka
660people in this job in Wildwood-The Villages

BLS occupation 43-4051, area Wildwood-The Villages, FL. Data from the May 2025 release, checked 2026-10-15.

Pay in Wildwood-The Villages against Florida and the US

Range10thMedian90th
Wildwood-The Villages, FL$31,510$40,340$62,250
Florida$31,620$40,440$59,770
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

Customer support specialists at the 90th percentile earn $62,250, 2.0 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in Wildwood-The Villages earns $36,210–$50,640. The mean ($45,310) is 12% over the median, so a group of high earners pulls the average up; price a typical hire from the median. From the 25th to the 75th percentile, the local range is $14,430 wide, between the figure for Florida ($11,460) and the US figure ($14,910).

What to budget for a customer support specialist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$31,510$2,626$15.15$40,658
25th percentile$36,210$3,018$17.41$46,723
Median$40,340$3,362$19.39$52,052
75th percentile$50,640$4,220$24.35$65,342
90th percentile$62,250$5,188$29.93$80,323

Pay climbs faster above the median than below it here: the 75th percentile is $10,300 over the median, the 25th only $4,130 under it. An offer at the 75th percentile adds about $13,290 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in Wildwood-The Villages, and the Florida statewide median of $40,440 falls there too.

What a hire really costs in Wildwood-The Villages

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $11,712 to the $40,340 median and brings it to $52,052 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

$52,052 local hire in Wildwood-The Villages, FLmedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.

$52,052local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$38,764difference in year one
74%of the local cost saved

A local hire here costs about 3.9 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.8 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Wildwood-The Villages

Of the 15 roles we track in Wildwood-The Villages, this one ranks #12 by median pay, between administrative assistants ($44,170) and data entry specialists ($40,140). Project Coordinator is the highest at $92,370.

The 5 roles closest in pay. All 15 roles in Wildwood-The Villages, FL
RoleMedianvs customer support specialistJobs
Bookkeeper
$46,500
+15.3%290
Administrative Assistant
$44,170
+9.5%380
Customer Support Specialist
$40,340
this role660
Data Entry Specialist
$40,140
-0.5%30
Medical Administrative Assistant
$37,910
-6.0%520

Measured against the US median, customer support specialists rank #10 of the 15 roles we track in Wildwood-The Villages (-9.9%), between project coordinators (-9.7%) and office managers (-10.3%). The typical role here is at -9.0%, so this job follows the area's general pay level. Customer support specialists hold 18.8% of the jobs in these 15 roles in Wildwood-The Villages, 19.8% across Florida and 16.5% nationally. That is close to the national mix.

Other areas in Florida

Across the 24 areas of Florida with data for this job, the median runs from $34,330 in Sebring to $43,680 in Naples-Marco Island, a gap of $9,350 a year. Of the 21 areas in Florida with more customer support specialists than Wildwood-The Villages, 14 pay less, the largest of them Miami-Fort Lauderdale, FL ($39,560), Lakeland-Winter Haven, FL ($38,750) and Cape Coral-Fort Myers, FL ($38,180).

AreaMedianvs Wildwood-The VillagesJobs
North Port-Bradenton, FL
$42,310
+4.9%5,090
South Florida (Nonmetro)
$42,090
+4.3%1,000
Orlando-Kissimmee, FL
$40,530
+0.5%35,690
Wildwood-The Villages, FL
$40,340
this area660
Miami-Fort Lauderdale, FL
$39,560
-1.9%63,440
Crestview-Fort Walton Beach, FL
$39,240
-2.7%1,860
Lakeland-Winter Haven, FL
$38,750
-3.9%6,000

Wildwood-The Villages against other US metro areas

By number of jobs, Wildwood-The Villages is #424 of 520 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Florida, Pueblo and Houston-Pasadena pay just above Wildwood-The Villages and Charlottesville and Springfield just below. All four are within $110 a year of the median in Wildwood-The Villages. Of the three markets with about as many customer support specialists, none pays as much.

Metro areaMedianvs Wildwood-The VillagesJobsClose in
Houston-Pasadena, TX
$40,380
+0.1%65,510pay
Pueblo, CO
$40,360
+0.0%690pay
Wildwood-The Villages, FL
$40,340
this area660
Charlottesville, VA
$40,240
-0.2%1,130pay
Springfield, IL
$40,230
-0.3%1,510pay
Harrisonburg, VA
$39,100
-3.1%660jobs
Lexington Park, MD
$36,460
-9.6%660jobs
Pinehurst-Southern Pines, NC
$34,590
-14.3%670jobs

Questions

How much does it cost to hire a customer support specialist in Wildwood-The Villages, FL?

About $52,052 a year at the median, or $4,338 a month: $40,340 in pay plus about $11,712 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What is the pay range for customer support specialists in Wildwood-The Villages?

The median was $40,340 a year in the May 2025 BLS survey. The 10th percentile was $31,510, the 90th $62,250, and the middle half earned $36,210 to $50,640.

Is Wildwood-The Villages cheaper than the rest of Florida for customer support specialists?

About the same: a median of $40,340 against $40,440 statewide. The next area up in Florida is Orlando-Kissimmee at $40,530, the next down Miami-Fort Lauderdale at $39,560.

How many customer support specialists work in Wildwood-The Villages?

BLS counts about 660 in the May 2025 survey. 21 areas in Florida have more; the closest in size is Sebastian-Vero Beach, with about 750.

Does a customer support specialist cost more than a data entry specialist in Wildwood-The Villages?

Yes: $200 a year more at the median. The medians are $40,340 and $40,140.

What does a remote customer support specialist cost compared with Wildwood-The Villages?

Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $52,052 for a local hire at the median.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4051: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.