Customer Support Specialist salary in the South Florida nonmetro area
For this job the South Florida nonmetro area sits between the state and national figures, with a median of $42,090 a year1. That is 4.1% above the Florida statewide median of $40,440, and 6.0% below the US median of $44,770. Among US areas it comes in at #229 of 520. About 1,000 customer support specialists work here.
BLS occupation 43-4051, area South Florida nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the South Florida nonmetro area against Florida and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| South Florida (Nonmetro) | $31,290 | $42,090 | $60,660 | |
| Florida | $31,620 | $40,440 | $59,770 | |
| United States | $31,750 | $44,770 | $63,590 |
Customer support specialists at the 90th percentile earn $60,660, 1.9 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in the South Florida nonmetro area earns $36,130–$49,540. From the 25th to the 75th percentile, the local range is $13,410 wide, between the figure for Florida ($11,460) and the US figure ($14,910).
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $31,290 | $2,608 | $15.04 | $40,374 |
| 25th percentile | $36,130 | $3,011 | $17.37 | $46,619 |
| Median | $42,090 | $3,508 | $20.24 | $54,310 |
| 75th percentile | $49,540 | $4,128 | $23.82 | $63,923 |
| 90th percentile | $60,660 | $5,055 | $29.16 | $78,271 |
An offer at the 75th percentile instead of the median adds $7,450 a year in pay and about $9,613 in employer cost. Going down to the 25th percentile saves $5,960 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in the South Florida nonmetro area, and the Florida statewide median of $40,440 falls between the 25th percentile and the median.
What a hire really costs in the South Florida nonmetro area
At the $42,090 median, a local hire costs about $54,310 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $12,220 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 4.1 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.0 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the South Florida nonmetro area
Of the 15 roles we track in the South Florida nonmetro area, this one ranks #12 by median pay, between administrative assistants ($44,770) and medical administrative assistants ($40,780). Project Coordinator is the highest at $86,170.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Bookkeeper | +17.7% | 880 | |
| Administrative Assistant | +6.4% | 1,080 | |
| Customer Support Specialist | this role | 1,000 | |
| Medical Administrative Assistant | -3.1% | 520 | |
| Virtual Receptionist | -10.8% | 420 |
Measured against the US median, customer support specialists rank #4 of the 15 roles we track in the South Florida nonmetro area (-6.0%), between administrative assistants (-5.8%) and accountants (-6.6%). The typical role here is at -11.2%, so, measured against the US, customer support specialists cost more in the South Florida nonmetro area than the area's general pay level would suggest. Customer support specialists hold 13.5% of the jobs in these 15 roles in the South Florida nonmetro area, 19.8% across Florida and 16.5% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Florida
Across the 24 areas of Florida with data for this job, the median runs from $34,330 in Sebring to $43,680 in Naples-Marco Island, a gap of $9,350 a year. Of the 18 areas in Florida with more customer support specialists than the South Florida nonmetro area, 13 pay less, the largest of them Miami-Fort Lauderdale, FL ($39,560), Orlando-Kissimmee, FL ($40,530) and Lakeland-Winter Haven, FL ($38,750).
| Area | Median | vs the South Florida nonmetro area | Jobs |
|---|---|---|---|
| Jacksonville, FL | +1.8% | 17,030 | |
| Tampa-St. Petersburg, FL | +1.4% | 34,150 | |
| North Port-Bradenton, FL | +0.5% | 5,090 | |
| South Florida (Nonmetro) | this area | 1,000 | |
| Orlando-Kissimmee, FL | -3.7% | 35,690 | |
| Wildwood-The Villages, FL | -4.2% | 660 | |
| Miami-Fort Lauderdale, FL | -6.0% | 63,440 |
the South Florida nonmetro area against other US metro areas
By number of jobs, the South Florida nonmetro area is #333 of 520 US areas for this job. Both its size and its pay sit in the middle half of US areas. Outside Florida, Dover and Spartanburg pay just above the South Florida nonmetro area and Traverse City and Scranton-Wilkes-Barre just below. All four are within $130 a year of the median in the South Florida nonmetro area. Of the three markets with about as many customer support specialists, all three pay more.
| Metro area | Median | vs the South Florida nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Kenosha, WI | +14.9% | 1,000 | jobs | |
| Bellingham, WA | +11.5% | 1,000 | jobs | |
| Wausau, WI | +9.9% | 1,000 | jobs | |
| Spartanburg, SC | +0.3% | 2,740 | pay | |
| Dover, DE | +0.1% | 1,000 | pay | |
| South Florida (Nonmetro) | this area | 1,000 | ||
| Traverse City, MI | -0.1% | 960 | pay | |
| Scranton-Wilkes-Barre, PA | -0.2% | 3,610 | pay |
Questions
How much does it cost to hire a customer support specialist in South Florida (Nonmetro)?
About $54,310 a year at the median, or $4,526 a month: $42,090 in pay plus about $12,220 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in the South Florida nonmetro area?
The median was $42,090 a year in the May 2025 BLS survey. The 10th percentile was $31,290, the 90th $60,660, and the middle half earned $36,130 to $49,540.
Is the South Florida nonmetro area cheaper than the rest of Florida for customer support specialists?
No, it costs more: a median of $42,090 against $40,440 statewide. The next area up in Florida is North Port-Bradenton at $42,310, the next down Orlando-Kissimmee at $40,530.
How many customer support specialists work in the South Florida nonmetro area?
BLS counts about 1,000 in the May 2025 survey. 18 areas in Florida have more; the closest in size is Panama City-Panama City Beach, with about 1,180.
Does a customer support specialist cost more than a medical administrative assistant in the South Florida nonmetro area?
Yes: $1,310 a year more at the median. The medians are $42,090 and $40,780.
What does a remote customer support specialist cost compared with the South Florida nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $54,310 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.