Customer Support Specialist salary in Kenosha, WI
Customer support specialists earn more in Kenosha than anywhere else in Wisconsin. Expect a median of $48,360 a year1, 3.0% above the Wisconsin statewide median of $46,970 and 8.0% above the US median of $44,770. Only 32 of 520 US areas pay more for this job. About 1,000 customer support specialists work here, 2% of the Wisconsin total.
BLS occupation 43-4051, area Kenosha, WI. Data from the May 2025 release, checked 2026-10-15.
Pay in Kenosha against Wisconsin and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Kenosha, WI | $33,360 | $48,360 | $61,930 | |
| Wisconsin | $34,260 | $46,970 | $63,650 | |
| United States | $31,750 | $44,770 | $63,590 |
The middle half of customer support specialists in Kenosha earns $40,390–$59,910. The top tenth earns $61,930 or more, 1.9 times the bottom tenth, close to the US pattern of 2.0 times. From the 25th to the 75th percentile, the local range is $19,520 wide, wider than in Wisconsin as a whole ($17,820) and the US ($14,910), so what a customer support specialist earns in Kenosha depends more on the employer.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $33,360 | $2,780 | $16.04 | $43,045 |
| 25th percentile | $40,390 | $3,366 | $19.42 | $52,116 |
| Median | $48,360 | $4,030 | $23.25 | $62,400 |
| 75th percentile | $59,910 | $4,992 | $28.80 | $77,303 |
| 90th percentile | $61,930 | $5,161 | $29.77 | $79,910 |
The step from the 25th percentile to the median is $7,970 a year; from the median to the 75th it is $11,550, or about $14,903 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 25th percentile and the median in Kenosha, and the Wisconsin statewide median of $46,970 falls there too.
What a hire really costs in Kenosha
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $14,040 to the $48,360 median and brings it to $62,400 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 4.7 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.8 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in Kenosha
Of the 16 roles we track in Kenosha, this one ranks #13 by median pay, between administrative assistants ($48,800) and medical administrative assistants ($47,610). Project Coordinator is the highest at $93,850.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Bookkeeper | +2.9% | 590 | |
| Administrative Assistant | +0.9% | 650 | |
| Customer Support Specialist | this role | 1,000 | |
| Medical Administrative Assistant | -1.6% | 140 | |
| Virtual Receptionist | -11.3% | 750 |
Measured against the US median, customer support specialists rank #3 of the 16 roles we track in Kenosha (+8.0%), between office managers (+11.4%) and medical administrative assistants (+3.7%). The typical role here is at -3.8%, so, measured against the US, customer support specialists cost more in Kenosha than the area's general pay level would suggest. Customer support specialists hold 16.1% of the jobs in these 16 roles in Kenosha, 18.2% across Wisconsin and 16.4% nationally. That is close to the national mix.
Other areas in Wisconsin
Across the 17 areas of Wisconsin with data for this job, the median runs from $43,240 in Oshkosh-Neenah to $48,360 in Kenosha, a gap of $5,120 a year. All 12 areas in Wisconsin with more customer support specialists than Kenosha pay less, among them Milwaukee-Waukesha, WI ($47,840) and Madison, WI ($47,500).
| Area | Median | vs Kenosha | Jobs |
|---|---|---|---|
| Kenosha, WI | this area | 1,000 | |
| Milwaukee-Waukesha, WI | -1.1% | 14,080 | |
| Sheboygan, WI | -1.3% | 900 | |
| Fond du Lac, WI | -1.8% | 530 | |
| Madison, WI | -1.8% | 7,120 | |
| Green Bay, WI | -3.1% | 3,670 | |
| Racine-Mount Pleasant, WI | -3.2% | 1,130 |
Kenosha against other US metro areas
By number of jobs, Kenosha is #330 of 520 US areas for this job. It is a mid-sized market, and its pay is in the top quarter of US areas. Outside Wisconsin, Wenatchee-East Wenatchee and Walla Walla pay just above Kenosha and Midland and St. Cloud just below. All four are within $240 a year of the median in Kenosha. Of the three markets with about as many customer support specialists, none pays as much.
| Metro area | Median | vs Kenosha | Jobs | Close in |
|---|---|---|---|---|
| Walla Walla, WA | +0.5% | 150 | pay | |
| Wenatchee-East Wenatchee, WA | +0.5% | 450 | pay | |
| Kenosha, WI | this area | 1,000 | ||
| Midland, MI | -0.2% | 620 | pay | |
| St. Cloud, MN | -0.5% | 1,850 | pay | |
| Bellingham, WA | -2.9% | 1,000 | jobs | |
| Dover, DE | -12.9% | 1,000 | jobs | |
| Rapid City, SD | -20.3% | 1,010 | jobs |
Questions
How much does it cost to hire a customer support specialist in Kenosha, WI?
About $62,400 a year at the median, or $5,200 a month: $48,360 in pay plus about $14,040 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for customer support specialists in Kenosha?
Pay here is higher than in three quarters of US areas. The median was $48,360 a year in the May 2025 BLS survey. The 10th percentile was $33,360, the 90th $61,930, and the middle half earned $40,390 to $59,910.
Is Kenosha the most expensive area in Wisconsin for customer support specialists?
Yes. Its median of $48,360 is the highest of 17 areas in Wisconsin. Milwaukee-Waukesha comes next at $47,840.
How many customer support specialists work in Kenosha?
BLS counts about 1,000 in the May 2025 survey. That is 2% of the Wisconsin total of 50,840. 12 areas in Wisconsin have more; the closest in size is Janesville-Beloit, with about 1,110.
Does a customer support specialist cost more than a medical administrative assistant in Kenosha?
Yes: $750 a year more at the median. The medians are $48,360 and $47,610.
What does a remote customer support specialist cost compared with Kenosha?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $62,400 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.