Customer Support Specialist salary in Fond du Lac, WI

Pay in Fond du Lac against Wisconsin and the US

Customer support specialists at the 90th percentile earn $62,120, 1.8 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in Fond du Lac earns $38,090–$56,470. From the 25th to the 75th percentile, the local range is $18,380 wide, wider than in Wisconsin as a whole ($17,820) and the US ($14,910), so what a customer support specialist earns in Fond du Lac depends more on the employer.

What to budget for a customer support specialist here

The step from the 25th percentile to the median is $9,410 a year; from the median to the 75th it is $8,970, or about $11,574 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the 25th percentile and the median in Fond du Lac, and the Wisconsin statewide median of $46,970 falls there too.

What a hire really costs in Fond du Lac

At the $47,500 median, a local hire costs about $61,290 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², about $13,790 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 4.6 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.7 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Fond du Lac

Of the 14 roles we track in Fond du Lac, this one ranks #10 by median pay, between bookkeepers ($49,730) and paralegals ($47,420). Project Coordinator is the highest at $84,210.

Measured against the US median, customer support specialists rank #2 of the 14 roles we track in Fond du Lac (+6.1%), between virtual receptionists (+6.3%) and medical administrative assistants (+2.6%). The typical role here is at -5.5%, so, measured against the US, customer support specialists cost more in Fond du Lac than the area's general pay level would suggest. Customer support specialists hold 14.5% of the jobs in these 14 roles in Fond du Lac, 18.5% across Wisconsin and 16.7% nationally. That is close to the national mix.

Other areas in Wisconsin

Across the 17 areas of Wisconsin with data for this job, the median runs from $43,240 in Oshkosh-Neenah to $48,360 in Kenosha, a gap of $5,120 a year. Of the 15 areas in Wisconsin with more customer support specialists than Fond du Lac, 11 pay less, the largest of them Green Bay, WI ($46,880), the Northeastern Wisconsin nonmetro area ($45,850) and Appleton, WI ($45,760).

Fond du Lac against other US metro areas

By number of jobs, Fond du Lac is #465 of 520 US areas for this job. The market is small, but its pay is in the top quarter of US areas. Outside Wisconsin, Worcester and Trenton-Princeton pay just above Fond du Lac and New Haven and Mankato just below. All four are within $180 a year of the median in Fond du Lac. Of the three markets with about as many customer support specialists, none pays as much.

Questions

Sources

How these pages are built: methodology and data sources. Last updated 2026-11-12.