Customer Support Specialist salary in Terre Haute, IN

Pay in Terre Haute against Indiana and the US

Customer support specialists at the 90th percentile earn $60,180, 2.0 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in Terre Haute earns $33,660–$47,510. The mean ($42,320) is 10% over the median, so a group of high earners pulls the average up; price a typical hire from the median. From the 25th to the 75th percentile, the local range is only $13,850 wide, against $14,230 across Indiana and $14,910 nationally: employers in Terre Haute pay within a narrower band.

What to budget for a customer support specialist here

Pay climbs faster above the median than below it here: the 75th percentile is $8,910 over the median, the 25th only $4,940 under it. An offer at the 75th percentile adds about $11,497 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in Terre Haute, and the Indiana statewide median of $43,140 falls there too.

What a hire really costs in Terre Haute

At the $38,600 median, a local hire costs about $49,806 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², about $11,206 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 3.7 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.6 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Terre Haute

Of the 16 roles we track in Terre Haute, this one ranks #14 by median pay, between administrative assistants ($39,900) and medical administrative assistants ($38,310). Project Coordinator is the highest at $83,970.

Measured against the US median, customer support specialists rank #6 of the 16 roles we track in Terre Haute (-13.8%), between HR assistants (-13.7%) and administrative assistants (-16.1%). The typical role here is at -16.7%, so this job follows the area's general pay level. Customer support specialists hold 11.8% of the jobs in these 16 roles in Terre Haute, 16.9% across Indiana and 16.5% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in Indiana

Across the 15 areas of Indiana with data for this job, the median runs from $38,380 in Kokomo to $48,000 in Elkhart-Goshen, a gap of $9,620 a year. All 12 areas in Indiana with more customer support specialists than Terre Haute also pay more, among them Indianapolis-Carmel, IN ($43,460) and Fort Wayne, IN ($45,200).

Terre Haute against other US metro areas

By number of jobs, Terre Haute is #466 of 520 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Indiana, Manhattan and Punta Gorda pay just above Terre Haute and Tulsa and Gainesville just below. All four are within $50 a year of the median in Terre Haute. Of the three markets with about as many customer support specialists, all three pay more.

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Sources

How these pages are built: methodology and data sources. Last updated 2026-11-12.