Customer Support Specialist salary in Cheyenne, WY

Pay in Cheyenne against Wyoming and the US

The middle half of customer support specialists in Cheyenne earns $37,540–$47,820. Pay is tightly grouped: the top tenth starts at $57,160, only 1.8 times the bottom tenth, against 2.0 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $10,280 wide, against $12,520 across Wyoming and $14,910 nationally: employers in Cheyenne pay within a narrower band.

What to budget for a customer support specialist here

Local pay is bunched just above the median: the 75th percentile is only $3,750 over it, while the 25th sits $6,530 below. Moving an offer from the median to the 75th percentile costs about $4,839 more a year with benefits. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in Cheyenne, and the Wyoming statewide median of $42,340 falls between the 25th percentile and the median.

What a hire really costs in Cheyenne

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², which adds about $12,795 to the $44,070 median and brings it to $56,865 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 4.3 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.3 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Cheyenne

Of the 14 roles we track in Cheyenne, this one ranks #12 by median pay, between data entry specialists ($45,420) and administrative assistants ($38,600). Project Coordinator is the highest at $93,060.

Measured against the US median, customer support specialists rank #5 of the 14 roles we track in Cheyenne (-1.6%), between virtual receptionists (-1.5%) and bookkeepers (-4.2%). The typical role here is at -8.4%, so, measured against the US, customer support specialists cost more in Cheyenne than the area's general pay level would suggest. Customer support specialists hold 12.2% of the jobs in these 14 roles in Cheyenne, 10.4% across Wyoming and 16.7% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in Wyoming

Across the 4 areas of Wyoming with data for this job, the median runs from $38,740 in Casper to $44,070 in Cheyenne, a gap of $5,330 a year. All 2 areas in Wyoming with more customer support specialists than Cheyenne pay less, among them the Western Wyoming nonmetro area ($42,640) and the Eastern Wyoming nonmetro area ($40,630).

Cheyenne against other US metro areas

By number of jobs, Cheyenne is #469 of 520 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Wyoming, Memphis and Kalamazoo-Portage pay just above Cheyenne and Charleston-North Charleston and Reno just below. All four are within $140 a year of the median in Cheyenne. Of the three markets with about as many customer support specialists, one pays more.

Questions

Sources

How these pages are built: methodology and data sources. Last updated 2026-11-12.