Customer Support Specialist salary in Casper, WY

Pay in Casper against Wyoming and the US

Customer support specialists at the 90th percentile earn $61,930, 2.1 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in Casper earns $36,260–$48,800. The mean ($43,840) is 13% over the median, so a group of high earners pulls the average up; price a typical hire from the median. From the 25th to the 75th percentile, the local range is $12,540 wide, between the figure for Wyoming ($12,520) and the US figure ($14,910).

What to budget for a customer support specialist here

Pay climbs faster above the median than below it here: the 75th percentile is $10,060 over the median, the 25th only $2,480 under it. An offer at the 75th percentile adds about $12,981 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in Casper, and the Wyoming statewide median of $42,340 falls there too.

What a hire really costs in Casper

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², which adds about $11,247 to the $38,740 median and brings it to $49,987 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 3.8 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.6 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Casper

Of the 13 roles we track in Casper, this one ranks #12 by median pay, between medical administrative assistants ($40,540) and virtual receptionists ($37,760). Project Coordinator is the highest at $98,910.

Measured against the US median, customer support specialists rank #9 of the 13 roles we track in Casper (-13.5%), between medical administrative assistants (-11.7%) and paralegals (-21.5%). The typical role here is at -8.8%, so, measured against the US, customer support specialists cost less in Casper than the area's general pay level would suggest. Customer support specialists hold 13.0% of the jobs in these 13 roles in Casper, 10.5% across Wyoming and 16.8% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in Wyoming

Across the 4 areas of Wyoming with data for this job, the median runs from $38,740 in Casper to $44,070 in Cheyenne, a gap of $5,330 a year. All 3 areas in Wyoming with more customer support specialists than Casper also pay more, among them the Western Wyoming nonmetro area ($42,640) and the Eastern Wyoming nonmetro area ($40,630).

Casper against other US metro areas

By number of jobs, Casper is #492 of 520 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Wyoming, Lakeland-Winter Haven and Baton Rouge pay just above Casper and Jackson and Ogden just below. All four are within $70 a year of the median in Casper. Of the three markets with about as many customer support specialists, all three pay more.

Questions

Sources

How these pages are built: methodology and data sources. Last updated 2026-11-12.