Customer Support Specialist salary in Baton Rouge, LA
Baton Rouge pays customer support specialists more than Louisiana as a whole but less than the country. The median is $38,760 a year1: 3.8% above the Louisiana statewide median of $37,330 and 13.4% below the US median of $44,770. Among US areas it comes in at #337 of 520. It is the largest market for the job in Louisiana: about 5,750 people, 22% of the Louisiana total.
BLS occupation 43-4051, area Baton Rouge, LA. Data from the May 2025 release, checked 2026-10-15.
Pay in Baton Rouge against Louisiana and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Baton Rouge, LA | $29,460 | $38,760 | $53,670 | |
| Louisiana | $28,440 | $37,330 | $51,010 | |
| United States | $31,750 | $44,770 | $63,590 |
The middle half of customer support specialists in Baton Rouge earns $34,450–$46,240. The top tenth earns $53,670 or more, 1.8 times the bottom tenth, close to the US pattern of 2.0 times. From the 25th to the 75th percentile, the local range is only $11,790 wide, against $12,810 across Louisiana and $14,910 nationally: employers in Baton Rouge pay within a narrower band.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $29,460 | $2,455 | $14.16 | $38,013 |
| 25th percentile | $34,450 | $2,871 | $16.56 | $44,452 |
| Median | $38,760 | $3,230 | $18.63 | $50,013 |
| 75th percentile | $46,240 | $3,853 | $22.23 | $59,665 |
| 90th percentile | $53,670 | $4,472 | $25.80 | $69,252 |
Pay climbs faster above the median than below it here: the 75th percentile is $7,480 over the median, the 25th only $4,310 under it. An offer at the 75th percentile adds about $9,652 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in Baton Rouge, and the Louisiana statewide median of $37,330 falls between the 25th percentile and the median.
What a hire really costs in Baton Rouge
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $11,253 to the $38,760 median and brings it to $50,013 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.8 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.6 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in Baton Rouge
Of the 17 roles we track in Baton Rouge, this one ranks #14 by median pay, between data entry specialists ($39,630) and e-commerce order specialists ($38,370). Project Coordinator is the highest at $86,650.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Administrative Assistant | +5.5% | 5,950 | |
| Data Entry Specialist | +2.2% | 210 | |
| Customer Support Specialist | this role | 5,750 | |
| E-commerce Order Specialist | -1.0% | 140 | |
| Medical Administrative Assistant | -1.2% | 390 |
Measured against the US median, customer support specialists rank #9 of the 17 roles we track in Baton Rouge (-13.4%), between accountants (-12.7%) and administrative assistants (-13.9%). The typical role here is at -13.4%, so this job follows the area's general pay level. Customer support specialists hold 15.3% of the jobs in these 17 roles in Baton Rouge, 15.0% across Louisiana and 16.4% nationally. That is close to the national mix.
Other areas in Louisiana
Across the 13 areas of Louisiana with data for this job, the median runs from $33,870 in the Northeast Louisiana nonmetro area to $39,300 in New Orleans-Metairie, a gap of $5,430 a year. No other area in Louisiana has as many customer support specialists, and 11 of the other 12 pay less.
| Area | Median | vs Baton Rouge | Jobs |
|---|---|---|---|
| New Orleans-Metairie, LA | +1.4% | 5,600 | |
| Baton Rouge, LA | this area | 5,750 | |
| Southwest Louisiana (Nonmetro) | -2.3% | 1,350 | |
| Slidell-Mandeville, LA | -3.8% | 1,490 | |
| Alexandria, LA | -4.4% | 770 | |
| Lafayette, LA | -5.0% | 2,140 | |
| Shreveport-Bossier City, LA | -6.0% | 2,760 |
Baton Rouge against other US metro areas
By number of jobs, Baton Rouge is #74 of 520 US areas for this job. It is one of the larger markets for this job, with pay near the middle of the US range. Outside Louisiana, Flint and Waco pay just above Baton Rouge and Lakeland-Winter Haven and Casper just below. All four are within $50 a year of the median in Baton Rouge. Of the three markets with about as many customer support specialists, two pay more.
| Metro area | Median | vs Baton Rouge | Jobs | Close in |
|---|---|---|---|---|
| Bridgeport-Stamford, CT | +28.9% | 5,660 | jobs | |
| Akron, OH | +17.2% | 5,780 | jobs | |
| Waco, TX | +0.1% | 3,260 | pay | |
| Flint, MI | +0.1% | 1,970 | pay | |
| Baton Rouge, LA | this area | 5,750 | ||
| Lakeland-Winter Haven, FL | -0.0% | 6,000 | pay | |
| Casper, WY | -0.1% | 390 | pay | |
| Cape Coral-Fort Myers, FL | -1.5% | 5,840 | jobs |
Questions
How much does it cost to hire a customer support specialist in Baton Rouge, LA?
About $50,013 a year at the median, or $4,168 a month: $38,760 in pay plus about $11,253 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in Baton Rouge?
The median was $38,760 a year in the May 2025 BLS survey. The 10th percentile was $29,460, the 90th $53,670, and the middle half earned $34,450 to $46,240.
Is Baton Rouge cheaper than the rest of Louisiana for customer support specialists?
No, it costs more: a median of $38,760 against $37,330 statewide. The next area up in Louisiana is New Orleans-Metairie at $39,300, the next down the Southwest Louisiana nonmetro area at $37,850.
How many customer support specialists work in Baton Rouge?
BLS counts about 5,750 in the May 2025 survey. That is 22% of the Louisiana total of 25,780. No other area in Louisiana has as many.
Does a customer support specialist cost more than an e-commerce order specialist in Baton Rouge?
Yes: $390 a year more at the median. The medians are $38,760 and $38,370.
What does a remote customer support specialist cost compared with Baton Rouge?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $50,013 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.