Customer Support Specialist salary in Slidell-Mandeville, LA
For this job Slidell-Mandeville sits right at the Louisiana figure, with a median of $37,270 a year1. That is about level with the Louisiana statewide median of $37,330, and 16.8% below the US median of $44,770. That is in the bottom quarter of US areas (#427 of 520). BLS counts about 1,490 people in this job here, 6% of the Louisiana total.
BLS occupation 43-4051, area Slidell-Mandeville-Covington, LA. Data from the May 2025 release, checked 2026-10-15.
Pay in Slidell-Mandeville against Louisiana and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Slidell-Mandeville, LA | $27,140 | $37,270 | $52,420 | |
| Louisiana | $28,440 | $37,330 | $51,010 | |
| United States | $31,750 | $44,770 | $63,590 |
The middle half of customer support specialists in Slidell-Mandeville earns $32,610–$45,270. The top tenth earns $52,420 or more, 1.9 times the bottom tenth, close to the US pattern of 2.0 times. From the 25th to the 75th percentile, the local range is only $12,660 wide, against $12,810 across Louisiana and $14,910 nationally: employers in Slidell-Mandeville pay within a narrower band.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $27,140 | $2,262 | $13.05 | $35,019 |
| 25th percentile | $32,610 | $2,718 | $15.68 | $42,077 |
| Median | $37,270 | $3,106 | $17.92 | $48,090 |
| 75th percentile | $45,270 | $3,772 | $21.76 | $58,413 |
| 90th percentile | $52,420 | $4,368 | $25.20 | $67,639 |
Pay climbs faster above the median than below it here: the 75th percentile is $8,000 over the median, the 25th only $4,660 under it. An offer at the 75th percentile adds about $10,323 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in Slidell-Mandeville, and the Louisiana statewide median of $37,330 falls there too.
What a hire really costs in Slidell-Mandeville
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $10,820 to the $37,270 median and brings it to $48,090 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.6 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.5 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in Slidell-Mandeville
Of the 14 roles we track in Slidell-Mandeville, this one ranks #11 by median pay, between administrative assistants ($37,660) and medical administrative assistants ($36,130). Project Coordinator is the highest at $97,030.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Bookkeeper | +19.5% | 1,180 | |
| Administrative Assistant | +1.0% | 1,330 | |
| Customer Support Specialist | this role | 1,490 | |
| Medical Administrative Assistant | -3.1% | 180 | |
| Data Entry Specialist | -10.4% | 100 |
Measured against the US median, customer support specialists rank #8 of the 14 roles we track in Slidell-Mandeville (-16.8%), between virtual receptionists (-16.4%) and office managers (-17.2%). The typical role here is at -16.6%, so this job follows the area's general pay level. Customer support specialists hold 16.3% of the jobs in these 14 roles in Slidell-Mandeville, 15.6% across Louisiana and 17.5% nationally. That is close to the national mix.
Other areas in Louisiana
Across the 13 areas of Louisiana with data for this job, the median runs from $33,870 in the Northeast Louisiana nonmetro area to $39,300 in New Orleans-Metairie, a gap of $5,430 a year. Of the 4 areas in Louisiana with more customer support specialists than Slidell-Mandeville, 2 pay less: Shreveport-Bossier City, LA ($36,440) and Lafayette, LA ($36,820).
| Area | Median | vs Slidell-Mandeville | Jobs |
|---|---|---|---|
| New Orleans-Metairie, LA | +5.4% | 5,600 | |
| Baton Rouge, LA | +4.0% | 5,750 | |
| Southwest Louisiana (Nonmetro) | +1.6% | 1,350 | |
| Slidell-Mandeville, LA | this area | 1,490 | |
| Alexandria, LA | -0.5% | 770 | |
| Lafayette, LA | -1.2% | 2,140 | |
| Shreveport-Bossier City, LA | -2.2% | 2,760 |
Slidell-Mandeville against other US metro areas
By number of jobs, Slidell-Mandeville is #243 of 520 US areas for this job. It is a mid-sized market, and its pay is in the bottom quarter of US areas. Outside Louisiana, Florence and Tallahassee pay just above Slidell-Mandeville and Salisbury and College Station-Bryan just below. All four are within $80 a year of the median in Slidell-Mandeville. Of the three markets with about as many customer support specialists, two pay more.
| Metro area | Median | vs Slidell-Mandeville | Jobs | Close in |
|---|---|---|---|---|
| Binghamton, NY | +21.5% | 1,490 | jobs | |
| Duluth, MN-WI | +20.6% | 1,500 | jobs | |
| Tallahassee, FL | +0.1% | 3,080 | pay | |
| Florence, SC | +0.0% | 1,680 | pay | |
| Slidell-Mandeville, LA | this area | 1,490 | ||
| Salisbury, MD | -0.0% | 810 | pay | |
| College Station-Bryan, TX | -0.2% | 2,500 | pay | |
| Albany, GA | -10.9% | 1,480 | jobs |
Questions
How much does it cost to hire a customer support specialist in Slidell-Mandeville, LA?
About $48,090 a year at the median, or $4,008 a month: $37,270 in pay plus about $10,820 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in Slidell-Mandeville?
Pay here is lower than in three quarters of US areas. The median was $37,270 a year in the May 2025 BLS survey. The 10th percentile was $27,140, the 90th $52,420, and the middle half earned $32,610 to $45,270.
Is Slidell-Mandeville cheaper than the rest of Louisiana for customer support specialists?
About the same: a median of $37,270 against $37,330 statewide. The next area up in Louisiana is the Southwest Louisiana nonmetro area at $37,850, the next down Alexandria at $37,070.
How many customer support specialists work in Slidell-Mandeville?
BLS counts about 1,490 in the May 2025 survey. That is 6% of the Louisiana total of 25,780. 4 areas in Louisiana have more; the closest in size is Lafayette, with about 2,140.
Does a customer support specialist cost more than a medical administrative assistant in Slidell-Mandeville?
Yes: $1,140 a year more at the median. The medians are $37,270 and $36,130.
What does a remote customer support specialist cost compared with Slidell-Mandeville?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $48,090 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.