Customer Support Specialist salary in College Station-Bryan, TX
College Station-Bryan is a lower-cost market for customer support specialists: the median of $37,190 a year1 is 8.0% below the Texas statewide median of $40,420, and 16.9% below the US median of $44,770. That is in the bottom quarter of US areas (#430 of 520). BLS counts about 2,500 people in this job here.
BLS occupation 43-4051, area College Station-Bryan, TX. Data from the May 2025 release, checked 2026-10-15.
Pay in College Station-Bryan against Texas and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| College Station-Bryan, TX | $27,760 | $37,190 | $46,560 | |
| Texas | $29,320 | $40,420 | $59,590 | |
| United States | $31,750 | $44,770 | $63,590 |
The middle half of customer support specialists in College Station-Bryan earns $31,200–$41,650. Pay is tightly grouped: the top tenth starts at $46,560, only 1.7 times the bottom tenth, against 2.0 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $10,450 wide, against $12,880 across Texas and $14,910 nationally: employers in College Station-Bryan pay within a narrower band.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $27,760 | $2,313 | $13.35 | $35,819 |
| 25th percentile | $31,200 | $2,600 | $15.00 | $40,258 |
| Median | $37,190 | $3,099 | $17.88 | $47,987 |
| 75th percentile | $41,650 | $3,471 | $20.02 | $53,742 |
| 90th percentile | $46,560 | $3,880 | $22.38 | $60,077 |
The step from the 25th percentile to the median is $5,990 a year; from the median to the 75th it is $4,460, or about $5,755 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 75th and 90th percentiles in College Station-Bryan, and the Texas statewide median of $40,420 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local customer support specialists earn.
What a hire really costs in College Station-Bryan
At the $37,190 median, a local hire costs about $47,987 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,797 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.6 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.4 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in College Station-Bryan
Of the 17 roles we track in College Station-Bryan, this one ranks #15 by median pay, between data entry specialists ($38,610) and virtual receptionists ($31,100). Project Coordinator is the highest at $76,380.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Administrative Assistant | +6.5% | 1,430 | |
| Data Entry Specialist | +3.8% | 100 | |
| Customer Support Specialist | this role | 2,500 | |
| Virtual Receptionist | -16.4% | 790 | |
| HR Assistant | -32.3% | 170 |
Measured against the US median, customer support specialists rank #9 of the 17 roles we track in College Station-Bryan (-16.9%), between administrative assistants (-16.7%) and recruiters (-17.8%). The typical role here is at -16.9%, so this job follows the area's general pay level. Customer support specialists hold 19.6% of the jobs in these 17 roles in College Station-Bryan, 21.5% across Texas and 16.4% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.
Other areas in Texas
Across the 32 areas of Texas with data for this job, the median runs from $31,790 in the Border Region of Texas nonmetro area to $44,990 in Dallas-Fort Worth, a gap of $13,200 a year. Of the 15 areas in Texas with more customer support specialists than College Station-Bryan, 4 pay less, the largest of them McAllen-Edinburg, TX ($35,830), Lubbock, TX ($35,940) and Corpus Christi, TX ($37,070).
| Area | Median | vs College Station-Bryan | Jobs |
|---|---|---|---|
| Northwestern Region of Texas (Nonmetro) | +0.5% | 1,500 | |
| Hill Country Region of Texas (Nonmetro) | +0.4% | 2,650 | |
| North Region of Texas (Nonmetro) | +0.3% | 3,370 | |
| College Station-Bryan, TX | this area | 2,500 | |
| Sherman-Denison, TX | -0.3% | 840 | |
| Corpus Christi, TX | -0.3% | 3,280 | |
| Abilene, TX | -1.0% | 2,550 |
College Station-Bryan against other US metro areas
By number of jobs, College Station-Bryan is #153 of 520 US areas for this job. It is a mid-sized market, and its pay is in the bottom quarter of US areas. Outside Texas, Salisbury and Slidell-Mandeville pay just above College Station-Bryan and Parkersburg-Vienna and Mansfield just below. All four are within $80 a year of the median in College Station-Bryan. Of the three markets with about as many customer support specialists, two pay more.
| Metro area | Median | vs College Station-Bryan | Jobs | Close in |
|---|---|---|---|---|
| Appleton, WI | +23.0% | 2,540 | jobs | |
| Lincoln, NE | +11.4% | 2,540 | jobs | |
| Slidell-Mandeville, LA | +0.2% | 1,490 | pay | |
| Salisbury, MD | +0.2% | 810 | pay | |
| College Station-Bryan, TX | this area | 2,500 | ||
| Parkersburg-Vienna, WV | +0.0% | 330 | pay | |
| Mansfield, OH | -0.0% | 680 | pay | |
| Montgomery, AL | -0.6% | 2,500 | jobs |
Questions
How much does it cost to hire a customer support specialist in College Station-Bryan, TX?
About $47,987 a year at the median, or $3,999 a month: $37,190 in pay plus about $10,797 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in College Station-Bryan?
Pay here is lower than in three quarters of US areas. The median was $37,190 a year in the May 2025 BLS survey. The 10th percentile was $27,760, the 90th $46,560, and the middle half earned $31,200 to $41,650.
Is College Station-Bryan cheaper than the rest of Texas for customer support specialists?
Yes, it costs less: a median of $37,190 against $40,420 statewide. The next area up in Texas is the North Region of Texas nonmetro area at $37,290, the next down Sherman-Denison at $37,090.
How many customer support specialists work in College Station-Bryan?
BLS counts about 2,500 in the May 2025 survey. 15 areas in Texas have more; the closest in size is Abilene, with about 2,550.
Does a customer support specialist cost more than a virtual receptionist in College Station-Bryan?
Yes: $6,090 a year more at the median. The medians are $37,190 and $31,100.
What does a remote customer support specialist cost compared with College Station-Bryan?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $47,987 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.