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Customer Support Specialist salary in the Hill Country Region of Texas nonmetro area

Hiring a customer support specialist costs less in the Hill Country Region of Texas nonmetro area than in Texas or the country as a whole. The median is $37,340 a year1: 7.6% below the Texas statewide median of $40,420 and 16.6% below the US median of $44,770. That is in the bottom quarter of US areas (#419 of 520). BLS counts about 2,650 people in this job here.

$3,112median pay per month in the Hill Country Region of Texas nonmetro area
$4,015employer cost per month with benefits
$700–$1,000per month, remote through Stafka
2,650people in this job in the Hill Country Region of Texas nonmetro area

BLS occupation 43-4051, area Hill Country Region of Texas nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.

Pay in the Hill Country Region of Texas nonmetro area against Texas and the US

Range10thMedian90th
Hill Country Region of Texas (Nonmetro)$27,090$37,340$55,720
Texas$29,320$40,420$59,590
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of customer support specialists in the Hill Country Region of Texas nonmetro area earns $30,200–$45,390. The top tenth earns $55,720 or more, 2.1 times the bottom tenth, close to the US pattern of 2.0 times. From the 25th to the 75th percentile, the local range is $15,190 wide, wider than in Texas as a whole ($12,880) and the US ($14,910), so what a customer support specialist earns in the Hill Country Region of Texas nonmetro area depends more on the employer.

What to budget for a customer support specialist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$27,090$2,258$13.02$34,955
25th percentile$30,200$2,517$14.52$38,968
Median$37,340$3,112$17.95$48,181
75th percentile$45,390$3,782$21.82$58,568
90th percentile$55,720$4,643$26.79$71,897

The step from the 25th percentile to the median is $7,140 a year; from the median to the 75th it is $8,050, or about $10,387 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in the Hill Country Region of Texas nonmetro area, and the Texas statewide median of $40,420 falls there too.

What a hire really costs in the Hill Country Region of Texas nonmetro area

At the $37,340 median, a local hire costs about $48,181 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $10,841 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

$48,181 local hire in Hill Country Region of Texas (Nonmetro)median wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.

$48,181local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$34,893difference in year one
72%of the local cost saved

A local hire here costs about 3.6 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.5 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in the Hill Country Region of Texas nonmetro area

Of the 17 roles we track in the Hill Country Region of Texas nonmetro area, this one ranks #15 by median pay, between e-commerce order specialists ($38,970) and data entry specialists ($35,910). Project Coordinator is the highest at $82,390.

The 5 roles closest in pay. All 17 roles in Hill Country Region of Texas (Nonmetro)
RoleMedianvs customer support specialistJobs
Administrative Assistant
$40,650
+8.9%3,040
E-commerce Order Specialist
$38,970
+4.4%60
Customer Support Specialist
$37,340
this role2,650
Data Entry Specialist
$35,910
-3.8%150
Virtual Receptionist
$32,210
-13.7%1,190

Measured against the US median, customer support specialists rank #12 of the 17 roles we track in the Hill Country Region of Texas nonmetro area (-16.6%), between e-commerce order specialists (-15.6%) and project coordinators (-19.5%). The typical role here is at -15.3%, so this job follows the area's general pay level. Customer support specialists hold 14.1% of the jobs in these 17 roles in the Hill Country Region of Texas nonmetro area, 21.5% across Texas and 16.4% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in Texas

Across the 32 areas of Texas with data for this job, the median runs from $31,790 in the Border Region of Texas nonmetro area to $44,990 in Dallas-Fort Worth, a gap of $13,200 a year. Of the 12 areas in Texas with more customer support specialists than the Hill Country Region of Texas nonmetro area, 4 pay less, the largest of them McAllen-Edinburg, TX ($35,830), Lubbock, TX ($35,940) and the North Region of Texas nonmetro area ($37,290).

AreaMedianvs the Hill Country Region of Texas nonmetro areaJobs
El Paso, TX
$37,640
+0.8%10,680
Victoria, TX
$37,440
+0.3%570
Northwestern Region of Texas (Nonmetro)
$37,380
+0.1%1,500
Hill Country Region of Texas (Nonmetro)
$37,340
this area2,650
North Region of Texas (Nonmetro)
$37,290
-0.1%3,370
College Station-Bryan, TX
$37,190
-0.4%2,500
Sherman-Denison, TX
$37,090
-0.7%840

the Hill Country Region of Texas nonmetro area against other US metro areas

By number of jobs, the Hill Country Region of Texas nonmetro area is #141 of 520 US areas for this job. It is a mid-sized market, and its pay is in the bottom quarter of US areas. Outside Texas, Johnstown and Columbia pay just above the Hill Country Region of Texas nonmetro area and Columbus and Logan just below. All four are within $90 a year of the median in the Hill Country Region of Texas nonmetro area. Of the three markets with about as many customer support specialists, all three pay more.

Metro areaMedianvs the Hill Country Region of Texas nonmetro areaJobsClose in
Stockton-Lodi, CA
$49,990
+33.9%2,650jobs
Reading, PA
$44,500
+19.2%2,630jobs
Canton-Massillon, OH
$44,430
+19.0%2,590jobs
Columbia, SC
$37,430
+0.2%10,430pay
Johnstown, PA
$37,340
+0.0%610pay
Hill Country Region of Texas (Nonmetro)
$37,340
this area2,650
Columbus, GA-AL
$37,330
-0.0%2,150pay
Logan, UT-ID
$37,330
-0.0%1,460pay

Questions

How much does it cost to hire a customer support specialist in Hill Country Region of Texas (Nonmetro)?

About $48,181 a year at the median, or $4,015 a month: $37,340 in pay plus about $10,841 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What do customer support specialists earn in the Hill Country Region of Texas nonmetro area?

Pay here is lower than in three quarters of US areas. The median was $37,340 a year in the May 2025 BLS survey. The 10th percentile was $27,090, the 90th $55,720, and the middle half earned $30,200 to $45,390.

Is the Hill Country Region of Texas nonmetro area cheaper than the rest of Texas for customer support specialists?

Yes, it costs less: a median of $37,340 against $40,420 statewide. The next area up in Texas is the Northwestern Region of Texas nonmetro area at $37,380, the next down the North Region of Texas nonmetro area at $37,290.

How many customer support specialists work in the Hill Country Region of Texas nonmetro area?

BLS counts about 2,650 in the May 2025 survey. 12 areas in Texas have more; the closest in size is Killeen-Temple, with about 2,670.

Does a customer support specialist cost more than a data entry specialist in the Hill Country Region of Texas nonmetro area?

Yes: $1,430 a year more at the median. The medians are $37,340 and $35,910.

What does a remote customer support specialist cost compared with the Hill Country Region of Texas nonmetro area?

Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $48,181 for a local hire at the median.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4051: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.