Customer Support Specialist salary in Stockton-Lodi, CA
For this job Stockton-Lodi sits right at the California figure, with a median of $49,990 a year1. That is about level with the California statewide median of $49,560, and 11.7% above the US median of $44,770. Only 9 of 520 US areas pay more for this job. BLS counts about 2,650 people in this job here, 1% of the California total.
BLS occupation 43-4051, area Stockton-Lodi, CA. Data from the May 2025 release, checked 2026-10-15.
Pay in Stockton-Lodi against California and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Stockton-Lodi, CA | $38,060 | $49,990 | $102,460 | |
| California | $38,110 | $49,560 | $75,700 | |
| United States | $31,750 | $44,770 | $63,590 |
Pay is more spread out here than nationally: the top tenth earns $102,460 or more, 2.7 times the bottom tenth, against 2.0 times across the US. Two offers for the same title can sit far apart. The middle half of customer support specialists in Stockton-Lodi earns $45,610–$62,750. The mean ($57,650) is 15% over the median, so a group of high earners pulls the average up; price a typical hire from the median. From the 25th to the 75th percentile, the local range is $17,140 wide, between the figure for California ($17,310) and the US figure ($14,910).
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $38,060 | $3,172 | $18.30 | $49,110 |
| 25th percentile | $45,610 | $3,801 | $21.93 | $58,852 |
| Median | $49,990 | $4,166 | $24.03 | $64,503 |
| 75th percentile | $62,750 | $5,229 | $30.17 | $80,968 |
| 90th percentile | $102,460 | $8,538 | $49.26 | $132,206 |
Pay climbs faster above the median than below it here: the 75th percentile is $12,760 over the median, the 25th only $4,380 under it. An offer at the 75th percentile adds about $16,465 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 10th and 25th percentiles in Stockton-Lodi, and the California statewide median of $49,560 falls between the 25th percentile and the median. An offer at the national rate would be lower than what three quarters of local customer support specialists earn.
What a hire really costs in Stockton-Lodi
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $14,513 to the $49,990 median and brings it to $64,503 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 4.9 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 6.0 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in Stockton-Lodi
Of the 17 roles we track in Stockton-Lodi, this one ranks #13 by median pay, between administrative assistants ($53,770) and medical administrative assistants ($47,950). Project Coordinator is the highest at $104,240.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| HR Assistant | +8.1% | 210 | |
| Administrative Assistant | +7.6% | 2,310 | |
| Customer Support Specialist | this role | 2,650 | |
| Medical Administrative Assistant | -4.1% | 1,360 | |
| E-commerce Order Specialist | -7.5% | 110 |
Measured against the US median, customer support specialists rank #4 of the 17 roles we track in Stockton-Lodi (+11.7%), between paralegals (+12.1%) and bookkeepers (+11.0%). The typical role here is at +5.1%, so, measured against the US, customer support specialists cost more in Stockton-Lodi than the area's general pay level would suggest. Customer support specialists hold 14.2% of the jobs in these 17 roles in Stockton-Lodi, 10.6% across California and 16.4% nationally. That is close to the national mix.
Other areas in California
Across the 28 areas of California with data for this job, the median runs from $45,480 in Visalia to $60,480 in San Jose-Sunnyvale, a gap of $15,000 a year. Of the 8 areas in California with more customer support specialists than Stockton-Lodi, 6 pay less, the largest of them Los Angeles-Long Beach, CA ($48,840), Riverside-San Bernardino, CA ($47,150) and San Diego-Chula Vista, CA ($48,730).
| Area | Median | vs Stockton-Lodi | Jobs |
|---|---|---|---|
| Santa Rosa-Petaluma, CA | +3.6% | 1,750 | |
| Vallejo, CA | +2.4% | 1,130 | |
| North Valley-Northern Mountains Region of California (Nonmetro) | +1.6% | 720 | |
| Stockton-Lodi, CA | this area | 2,650 | |
| Sacramento-Roseville, CA | -0.1% | 11,510 | |
| Oxnard-Thousand Oaks, CA | -1.6% | 2,860 | |
| Yuba City, CA | -1.6% | 480 |
Stockton-Lodi against other US metro areas
By number of jobs, Stockton-Lodi is #140 of 520 US areas for this job. It is a mid-sized market, and its pay is in the top quarter of US areas. Outside California, Burlington-South Burlington and Seattle-Tacoma pay just above Stockton-Lodi and Bridgeport-Stamford and Boston-Cambridge just below. Of the three markets with about as many customer support specialists, none pays as much.
| Metro area | Median | vs Stockton-Lodi | Jobs | Close in |
|---|---|---|---|---|
| Seattle-Tacoma, WA | +7.1% | 25,840 | pay | |
| Burlington-South Burlington, VT | +0.3% | 1,250 | pay | |
| Stockton-Lodi, CA | this area | 2,650 | ||
| Bridgeport-Stamford, CT | -0.0% | 5,660 | pay | |
| Boston-Cambridge, MA-NH | -0.1% | 37,780 | pay | |
| Reading, PA | -11.0% | 2,630 | jobs | |
| Canton-Massillon, OH | -11.1% | 2,590 | jobs | |
| Killeen-Temple, TX | -23.4% | 2,670 | jobs |
Questions
How much does it cost to hire a customer support specialist in Stockton-Lodi, CA?
About $64,503 a year at the median, or $5,375 a month: $49,990 in pay plus about $14,513 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in Stockton-Lodi?
Pay here is higher than in three quarters of US areas. The median was $49,990 a year in the May 2025 BLS survey. The 10th percentile was $38,060, the 90th $102,460, and the middle half earned $45,610 to $62,750.
Is Stockton-Lodi cheaper than the rest of California for customer support specialists?
About the same: a median of $49,990 against $49,560 statewide. The next area up in California is the North Valley-Northern Mountains Region of California nonmetro area at $50,800, the next down Sacramento-Roseville at $49,940.
How many customer support specialists work in Stockton-Lodi?
BLS counts about 2,650 in the May 2025 survey. That is 1% of the California total of 176,850. 8 areas in California have more; the closest in size is Oxnard-Thousand Oaks, with about 2,860.
Does a customer support specialist cost more than a medical administrative assistant in Stockton-Lodi?
Yes: $2,040 a year more at the median. The medians are $49,990 and $47,950.
What does a remote customer support specialist cost compared with Stockton-Lodi?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $64,503 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.