Customer Support Specialist salary in Sherman-Denison, TX

Pay in Sherman-Denison against Texas and the US

The middle half of customer support specialists in Sherman-Denison earns $34,240–$45,120. The top tenth earns $50,630 or more, 1.8 times the bottom tenth, close to the US pattern of 2.0 times. From the 25th to the 75th percentile, the local range is only $10,880 wide, against $12,880 across Texas and $14,910 nationally: employers in Sherman-Denison pay within a narrower band.

What to budget for a customer support specialist here

Pay climbs faster above the median than below it here: the 75th percentile is $8,030 over the median, the 25th only $2,850 under it. An offer at the 75th percentile adds about $10,361 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in Sherman-Denison, and the Texas statewide median of $40,420 falls there too.

What a hire really costs in Sherman-Denison

At the $37,090 median, a local hire costs about $47,858 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², about $10,768 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 3.6 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.4 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Sherman-Denison

Of the 15 roles we track in Sherman-Denison, this one ranks #13 by median pay, between medical administrative assistants ($40,160) and data entry specialists ($36,590). Project Coordinator is the highest at $85,260.

Measured against the US median, customer support specialists rank #12 of the 15 roles we track in Sherman-Denison (-17.2%), between recruiters (-17.0%) and sales development representatives (-23.4%). The typical role here is at -14.7%, so this job follows the area's general pay level. Customer support specialists hold 19.1% of the jobs in these 15 roles in Sherman-Denison, 21.6% across Texas and 16.5% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in Texas

Across the 32 areas of Texas with data for this job, the median runs from $31,790 in the Border Region of Texas nonmetro area to $44,990 in Dallas-Fort Worth, a gap of $13,200 a year. Of the 27 areas in Texas with more customer support specialists than Sherman-Denison, 8 pay less, the largest of them McAllen-Edinburg, TX ($35,830), Lubbock, TX ($35,940) and Corpus Christi, TX ($37,070).

Sherman-Denison against other US metro areas

By number of jobs, Sherman-Denison is #365 of 520 US areas for this job. It is a mid-sized market, and its pay is in the bottom quarter of US areas. Outside Texas, Sierra Vista-Douglas and Ocala pay just above Sherman-Denison and Alexandria and Montgomery just below. All four are within $130 a year of the median in Sherman-Denison. Of the three markets with about as many customer support specialists, one pays more.

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How these pages are built: methodology and data sources. Last updated 2026-11-12.