Customer Support Specialist salary in the North Region of Texas nonmetro area
The North Region of Texas nonmetro area is a lower-cost market for customer support specialists: the median of $37,290 a year1 is 7.7% below the Texas statewide median of $40,420, and 16.7% below the US median of $44,770. That is in the bottom quarter of US areas (#425 of 520). BLS counts about 3,370 people in this job here.
BLS occupation 43-4051, area North Region of Texas nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the North Region of Texas nonmetro area against Texas and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| North Region of Texas (Nonmetro) | $27,080 | $37,290 | $54,200 | |
| Texas | $29,320 | $40,420 | $59,590 | |
| United States | $31,750 | $44,770 | $63,590 |
Customer support specialists at the 90th percentile earn $54,200, 2.0 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in the North Region of Texas nonmetro area earns $30,760–$45,530. From the 25th to the 75th percentile, the local range is $14,770 wide, between the figure for Texas ($12,880) and the US figure ($14,910).
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $27,080 | $2,257 | $13.02 | $34,942 |
| 25th percentile | $30,760 | $2,563 | $14.79 | $39,690 |
| Median | $37,290 | $3,108 | $17.93 | $48,116 |
| 75th percentile | $45,530 | $3,794 | $21.89 | $58,748 |
| 90th percentile | $54,200 | $4,517 | $26.06 | $69,935 |
The step from the 25th percentile to the median is $6,530 a year; from the median to the 75th it is $8,240, or about $10,632 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in the North Region of Texas nonmetro area, and the Texas statewide median of $40,420 falls there too.
What a hire really costs in the North Region of Texas nonmetro area
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $10,826 to the $37,290 median and brings it to $48,116 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.6 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.5 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the North Region of Texas nonmetro area
Of the 17 roles we track in the North Region of Texas nonmetro area, this one ranks #15 by median pay, between medical administrative assistants ($37,600) and data entry specialists ($35,090). Project Coordinator is the highest at $85,190.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Administrative Assistant | +7.4% | 3,580 | |
| Medical Administrative Assistant | +0.8% | 1,070 | |
| Customer Support Specialist | this role | 3,370 | |
| Data Entry Specialist | -5.9% | 160 | |
| Virtual Receptionist | -13.8% | 1,610 |
Measured against the US median, customer support specialists rank #12 of the 17 roles we track in the North Region of Texas nonmetro area (-16.7%), between payroll specialists (-16.7%) and project coordinators (-16.7%). The typical role here is at -15.5%, so this job follows the area's general pay level. Customer support specialists hold 15.1% of the jobs in these 17 roles in the North Region of Texas nonmetro area, 21.5% across Texas and 16.4% nationally. That is close to the national mix.
Other areas in Texas
Across the 32 areas of Texas with data for this job, the median runs from $31,790 in the Border Region of Texas nonmetro area to $44,990 in Dallas-Fort Worth, a gap of $13,200 a year. Of the 8 areas in Texas with more customer support specialists than the North Region of Texas nonmetro area, 2 pay less: McAllen-Edinburg, TX ($35,830) and Lubbock, TX ($35,940).
| Area | Median | vs the North Region of Texas nonmetro area | Jobs |
|---|---|---|---|
| Victoria, TX | +0.4% | 570 | |
| Northwestern Region of Texas (Nonmetro) | +0.2% | 1,500 | |
| Hill Country Region of Texas (Nonmetro) | +0.1% | 2,650 | |
| North Region of Texas (Nonmetro) | this area | 3,370 | |
| College Station-Bryan, TX | -0.3% | 2,500 | |
| Sherman-Denison, TX | -0.5% | 840 | |
| Corpus Christi, TX | -0.6% | 3,280 |
the North Region of Texas nonmetro area against other US metro areas
By number of jobs, the North Region of Texas nonmetro area is #110 of 520 US areas for this job. It is one of the larger markets for this job, yet its pay sits in the bottom quarter of US areas. Outside Texas, Tallahassee and Logan pay just above the North Region of Texas nonmetro area and Florence and Slidell-Mandeville just below. All four are within $40 a year of the median in the North Region of Texas nonmetro area. Of the three markets with about as many customer support specialists, all three pay more.
| Metro area | Median | vs the North Region of Texas nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Ann Arbor, MI | +5.9% | 3,440 | jobs | |
| Huntsville, AL | +3.0% | 3,340 | jobs | |
| Deltona-Daytona Beach, FL | +2.0% | 3,430 | jobs | |
| Logan, UT-ID | +0.1% | 1,460 | pay | |
| Tallahassee, FL | +0.1% | 3,080 | pay | |
| North Region of Texas (Nonmetro) | this area | 3,370 | ||
| Florence, SC | -0.1% | 1,680 | pay | |
| Slidell-Mandeville, LA | -0.1% | 1,490 | pay |
Questions
How much does it cost to hire a customer support specialist in North Region of Texas (Nonmetro)?
About $48,116 a year at the median, or $4,010 a month: $37,290 in pay plus about $10,826 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in the North Region of Texas nonmetro area?
Pay here is lower than in three quarters of US areas. The median was $37,290 a year in the May 2025 BLS survey. The 10th percentile was $27,080, the 90th $54,200, and the middle half earned $30,760 to $45,530.
Is the North Region of Texas nonmetro area cheaper than the rest of Texas for customer support specialists?
Yes, it costs less: a median of $37,290 against $40,420 statewide. The next area up in Texas is the Hill Country Region of Texas nonmetro area at $37,340, the next down College Station-Bryan at $37,190.
How many customer support specialists work in the North Region of Texas nonmetro area?
BLS counts about 3,370 in the May 2025 survey. 8 areas in Texas have more; the closest in size is Lubbock, with about 3,830.
Does a customer support specialist cost more than a data entry specialist in the North Region of Texas nonmetro area?
Yes: $2,200 a year more at the median. The medians are $37,290 and $35,090.
What does a remote customer support specialist cost compared with the North Region of Texas nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $48,116 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.