Customer Support Specialist salary in the Eastern Wyoming nonmetro area
The Eastern Wyoming nonmetro area is a lower-cost market for customer support specialists: the median of $40,630 a year1 is 4.0% below the Wyoming statewide median of $42,340, and 9.2% below the US median of $44,770. Among US areas it comes in at #264 of 520. BLS counts about 580 people in this job here, 27% of the Wyoming total.
BLS occupation 43-4051, area Eastern Wyoming nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the Eastern Wyoming nonmetro area against Wyoming and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Eastern Wyoming (Nonmetro) | $27,480 | $40,630 | $63,150 | |
| Wyoming | $29,760 | $42,340 | $59,790 | |
| United States | $31,750 | $44,770 | $63,590 |
Pay is more spread out here than nationally: the top tenth earns $63,150 or more, 2.3 times the bottom tenth, against 2.0 times across the US. Two offers for the same title can sit far apart. The middle half of customer support specialists in the Eastern Wyoming nonmetro area earns $35,690–$49,130. From the 25th to the 75th percentile, the local range is $13,440 wide, between the figure for Wyoming ($12,520) and the US figure ($14,910).
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $27,480 | $2,290 | $13.21 | $35,458 |
| 25th percentile | $35,690 | $2,974 | $17.16 | $46,052 |
| Median | $40,630 | $3,386 | $19.53 | $52,426 |
| 75th percentile | $49,130 | $4,094 | $23.62 | $63,394 |
| 90th percentile | $63,150 | $5,262 | $30.36 | $81,484 |
Pay climbs faster above the median than below it here: the 75th percentile is $8,500 over the median, the 25th only $4,940 under it. An offer at the 75th percentile adds about $10,968 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the median and the 75th percentile in the Eastern Wyoming nonmetro area, and the Wyoming statewide median of $42,340 falls there too.
What a hire really costs in the Eastern Wyoming nonmetro area
At the $40,630 median, a local hire costs about $52,426 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $11,796 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 3.9 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.9 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the Eastern Wyoming nonmetro area
Of the 15 roles we track in the Eastern Wyoming nonmetro area, this one ranks #14 by median pay, between medical administrative assistants ($44,050) and virtual receptionists ($36,840). Project Coordinator is the highest at $88,090.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Administrative Assistant | +13.1% | 880 | |
| Data Entry Specialist | +12.6% | 30 | |
| Medical Administrative Assistant | +8.4% | 290 | |
| Customer Support Specialist | this role | 580 | |
| Virtual Receptionist | -9.3% | 430 |
Measured against the US median, customer support specialists rank #8 of the 15 roles we track in the Eastern Wyoming nonmetro area (-9.2%), between payroll specialists (-8.9%) and recruiters (-10.0%). The typical role here is at -9.2%, so this job follows the area's general pay level. Customer support specialists hold 9.5% of the jobs in these 15 roles in the Eastern Wyoming nonmetro area, 10.4% across Wyoming and 16.5% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Wyoming
Across the 4 areas of Wyoming with data for this job, the median runs from $38,740 in Casper to $44,070 in Cheyenne, a gap of $5,330 a year. No other area in Wyoming has as many customer support specialists, and 1 of the other 3 pays less.
| Area | Median | vs the Eastern Wyoming nonmetro area | Jobs |
|---|---|---|---|
| Cheyenne, WY | +8.5% | 510 | |
| Western Wyoming (Nonmetro) | +4.9% | 580 | |
| Eastern Wyoming (Nonmetro) | this area | 580 | |
| Casper, WY | -4.7% | 390 |
the Eastern Wyoming nonmetro area against other US metro areas
By number of jobs, the Eastern Wyoming nonmetro area is #456 of 520 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Wyoming, Lewiston and Muskegon-Norton Shores pay just above the Eastern Wyoming nonmetro area and Birmingham and Orlando-Kissimmee just below. All four are within $130 a year of the median in the Eastern Wyoming nonmetro area. Of the three markets with about as many customer support specialists, two pay more.
| Metro area | Median | vs the Eastern Wyoming nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Grand Forks, ND-MN | +4.8% | 580 | jobs | |
| Lebanon, PA | +1.5% | 580 | jobs | |
| Muskegon-Norton Shores, MI | +0.3% | 700 | pay | |
| Lewiston, ID-WA | +0.2% | 570 | pay | |
| Eastern Wyoming (Nonmetro) | this area | 580 | ||
| Birmingham, AL | -0.2% | 9,850 | pay | |
| Orlando-Kissimmee, FL | -0.2% | 35,690 | pay | |
| Cape Girardeau, MO-IL | -6.0% | 580 | jobs |
Questions
How much does it cost to hire a customer support specialist in Eastern Wyoming (Nonmetro)?
About $52,426 a year at the median, or $4,369 a month: $40,630 in pay plus about $11,796 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in the Eastern Wyoming nonmetro area?
The median was $40,630 a year in the May 2025 BLS survey. The 10th percentile was $27,480, the 90th $63,150, and the middle half earned $35,690 to $49,130.
Is the Eastern Wyoming nonmetro area cheaper than the rest of Wyoming for customer support specialists?
Yes, it costs less: a median of $40,630 against $42,340 statewide. The next area up in Wyoming is the Western Wyoming nonmetro area at $42,640, the next down Casper at $38,740.
How many customer support specialists work in the Eastern Wyoming nonmetro area?
BLS counts about 580 in the May 2025 survey. That is 27% of the Wyoming total of 2,110. Only the Western Wyoming nonmetro area has more in Wyoming.
Does a customer support specialist cost more than a virtual receptionist in the Eastern Wyoming nonmetro area?
Yes: $3,790 a year more at the median. The medians are $40,630 and $36,840.
What does a remote customer support specialist cost compared with the Eastern Wyoming nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $52,426 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.