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Customer Support Specialist salary in the Eastern Wyoming nonmetro area

The Eastern Wyoming nonmetro area is a lower-cost market for customer support specialists: the median of $40,630 a year1 is 4.0% below the Wyoming statewide median of $42,340, and 9.2% below the US median of $44,770. Among US areas it comes in at #264 of 520. BLS counts about 580 people in this job here, 27% of the Wyoming total.

$3,386median pay per month in the Eastern Wyoming nonmetro area
$4,369employer cost per month with benefits
$700–$1,000per month, remote through Stafka
580people in this job in the Eastern Wyoming nonmetro area

BLS occupation 43-4051, area Eastern Wyoming nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.

Pay in the Eastern Wyoming nonmetro area against Wyoming and the US

Range10thMedian90th
Eastern Wyoming (Nonmetro)$27,480$40,630$63,150
Wyoming$29,760$42,340$59,790
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

Pay is more spread out here than nationally: the top tenth earns $63,150 or more, 2.3 times the bottom tenth, against 2.0 times across the US. Two offers for the same title can sit far apart. The middle half of customer support specialists in the Eastern Wyoming nonmetro area earns $35,690–$49,130. From the 25th to the 75th percentile, the local range is $13,440 wide, between the figure for Wyoming ($12,520) and the US figure ($14,910).

What to budget for a customer support specialist here

Point in the local rangePer yearPer monthPer hourEmployer cost per year
10th percentile$27,480$2,290$13.21$35,458
25th percentile$35,690$2,974$17.16$46,052
Median$40,630$3,386$19.53$52,426
75th percentile$49,130$4,094$23.62$63,394
90th percentile$63,150$5,262$30.36$81,484

Pay climbs faster above the median than below it here: the 75th percentile is $8,500 over the median, the 25th only $4,940 under it. An offer at the 75th percentile adds about $10,968 a year in employer cost. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in the Eastern Wyoming nonmetro area, and the Wyoming statewide median of $42,340 falls there too.

What a hire really costs in the Eastern Wyoming nonmetro area

At the $40,630 median, a local hire costs about $52,426 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $11,796 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

$52,426 local hire in Eastern Wyoming (Nonmetro)median wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.

$52,426local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$39,138difference in year one
75%of the local cost saved

A local hire here costs about 3.9 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.9 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in the Eastern Wyoming nonmetro area

Of the 15 roles we track in the Eastern Wyoming nonmetro area, this one ranks #14 by median pay, between medical administrative assistants ($44,050) and virtual receptionists ($36,840). Project Coordinator is the highest at $88,090.

The 5 roles closest in pay. All 15 roles in Eastern Wyoming (Nonmetro)
RoleMedianvs customer support specialistJobs
Administrative Assistant
$45,970
+13.1%880
Data Entry Specialist
$45,730
+12.6%30
Medical Administrative Assistant
$44,050
+8.4%290
Customer Support Specialist
$40,630
this role580
Virtual Receptionist
$36,840
-9.3%430

Measured against the US median, customer support specialists rank #8 of the 15 roles we track in the Eastern Wyoming nonmetro area (-9.2%), between payroll specialists (-8.9%) and recruiters (-10.0%). The typical role here is at -9.2%, so this job follows the area's general pay level. Customer support specialists hold 9.5% of the jobs in these 15 roles in the Eastern Wyoming nonmetro area, 10.4% across Wyoming and 16.5% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in Wyoming

Across the 4 areas of Wyoming with data for this job, the median runs from $38,740 in Casper to $44,070 in Cheyenne, a gap of $5,330 a year. No other area in Wyoming has as many customer support specialists, and 1 of the other 3 pays less.

AreaMedianvs the Eastern Wyoming nonmetro areaJobs
Cheyenne, WY
$44,070
+8.5%510
Western Wyoming (Nonmetro)
$42,640
+4.9%580
Eastern Wyoming (Nonmetro)
$40,630
this area580
Casper, WY
$38,740
-4.7%390

the Eastern Wyoming nonmetro area against other US metro areas

By number of jobs, the Eastern Wyoming nonmetro area is #456 of 520 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Wyoming, Lewiston and Muskegon-Norton Shores pay just above the Eastern Wyoming nonmetro area and Birmingham and Orlando-Kissimmee just below. All four are within $130 a year of the median in the Eastern Wyoming nonmetro area. Of the three markets with about as many customer support specialists, two pay more.

Metro areaMedianvs the Eastern Wyoming nonmetro areaJobsClose in
Grand Forks, ND-MN
$42,560
+4.8%580jobs
Lebanon, PA
$41,240
+1.5%580jobs
Muskegon-Norton Shores, MI
$40,760
+0.3%700pay
Lewiston, ID-WA
$40,700
+0.2%570pay
Eastern Wyoming (Nonmetro)
$40,630
this area580
Birmingham, AL
$40,530
-0.2%9,850pay
Orlando-Kissimmee, FL
$40,530
-0.2%35,690pay
Cape Girardeau, MO-IL
$38,190
-6.0%580jobs

Questions

How much does it cost to hire a customer support specialist in Eastern Wyoming (Nonmetro)?

About $52,426 a year at the median, or $4,369 a month: $40,630 in pay plus about $11,796 in benefits and payroll taxes. Recruiting, equipment and office space are extra.

What do customer support specialists earn in the Eastern Wyoming nonmetro area?

The median was $40,630 a year in the May 2025 BLS survey. The 10th percentile was $27,480, the 90th $63,150, and the middle half earned $35,690 to $49,130.

Is the Eastern Wyoming nonmetro area cheaper than the rest of Wyoming for customer support specialists?

Yes, it costs less: a median of $40,630 against $42,340 statewide. The next area up in Wyoming is the Western Wyoming nonmetro area at $42,640, the next down Casper at $38,740.

How many customer support specialists work in the Eastern Wyoming nonmetro area?

BLS counts about 580 in the May 2025 survey. That is 27% of the Wyoming total of 2,110. Only the Western Wyoming nonmetro area has more in Wyoming.

Does a customer support specialist cost more than a virtual receptionist in the Eastern Wyoming nonmetro area?

Yes: $3,790 a year more at the median. The medians are $40,630 and $36,840.

What does a remote customer support specialist cost compared with the Eastern Wyoming nonmetro area?

Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $52,426 for a local hire at the median.

Sources

4 sources, with links
  1. BLS OEWS May 2025, 43-4051: bls.gov
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
  3. Stafka pricing: stafka.com
  4. Deel pricing, contractor management: deel.com

How these pages are built: methodology and data sources. Last updated 2026-11-12.