Customer Support Specialist salary in Sheboygan, WI

Pay in Sheboygan against Wisconsin and the US

The middle half of customer support specialists in Sheboygan earns $40,770–$57,620. The top tenth earns $63,750 or more, 1.9 times the bottom tenth, close to the US pattern of 2.0 times. From the 25th to the 75th percentile, the local range is $16,850 wide, between the figure for Wisconsin ($17,820) and the US figure ($14,910).

What to budget for a customer support specialist here

The step from the 25th percentile to the median is $6,950 a year; from the median to the 75th it is $9,900, or about $12,774 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the 25th percentile and the median in Sheboygan, and the Wisconsin statewide median of $46,970 falls there too.

What a hire really costs in Sheboygan

At the $47,720 median, a local hire costs about $61,574 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², about $13,854 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 4.6 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.7 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Sheboygan

Of the 14 roles we track in Sheboygan, this one ranks #11 by median pay, between bookkeepers ($50,170) and administrative assistants ($47,560). Project Coordinator is the highest at $92,490.

Measured against the US median, customer support specialists rank #3 of the 14 roles we track in Sheboygan (+6.6%), between payroll specialists (+7.1%) and medical administrative assistants (+2.8%). The typical role here is at -2.2%, so, measured against the US, customer support specialists cost more in Sheboygan than the area's general pay level would suggest. Customer support specialists hold 19.9% of the jobs in these 14 roles in Sheboygan, 18.5% across Wisconsin and 16.7% nationally. The job is a bigger part of the local workforce in these roles than it is nationally.

Other areas in Wisconsin

Across the 17 areas of Wisconsin with data for this job, the median runs from $43,240 in Oshkosh-Neenah to $48,360 in Kenosha, a gap of $5,120 a year. Of the 14 areas in Wisconsin with more customer support specialists than Sheboygan, 12 pay less, the largest of them Madison, WI ($47,500), Green Bay, WI ($46,880) and the Northeastern Wisconsin nonmetro area ($45,850).

Sheboygan against other US metro areas

By number of jobs, Sheboygan is #350 of 520 US areas for this job. It is a mid-sized market, and its pay is in the top quarter of US areas. Outside Wisconsin, Salem and Boulder pay just above Sheboygan and Trenton-Princeton and Worcester just below. All four are within $180 a year of the median in Sheboygan. Of the three markets with about as many customer support specialists, none pays as much.

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Sources

How these pages are built: methodology and data sources. Last updated 2026-11-12.