Customer Support Specialist salary in Wenatchee-East Wenatchee, WA
Wenatchee-East Wenatchee pays customer support specialists less than Washington as a whole but still more than the country. The median is $48,590 a year1: 3.5% below the Washington statewide median of $50,330 and 8.5% above the US median of $44,770. Nationally that is #31 of 520 areas, in the top tenth. About 450 customer support specialists work here, 1% of the Washington total.
BLS occupation 43-4051, area Wenatchee-East Wenatchee, WA. Data from the May 2025 release, checked 2026-10-15.
Pay in Wenatchee-East Wenatchee against Washington and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Wenatchee-East Wenatchee, WA | $36,960 | $48,590 | $66,350 | |
| Washington | $39,290 | $50,330 | $73,610 | |
| United States | $31,750 | $44,770 | $63,590 |
The middle half of customer support specialists in Wenatchee-East Wenatchee earns $41,150–$56,120. Pay is tightly grouped: the top tenth starts at $66,350, only 1.8 times the bottom tenth, against 2.0 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is $14,970 wide, between the figure for Washington ($16,550) and the US figure ($14,910).
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $36,960 | $3,080 | $17.77 | $47,690 |
| 25th percentile | $41,150 | $3,429 | $19.78 | $53,097 |
| Median | $48,590 | $4,049 | $23.36 | $62,697 |
| 75th percentile | $56,120 | $4,677 | $26.98 | $72,413 |
| 90th percentile | $66,350 | $5,529 | $31.90 | $85,613 |
The step from the 25th percentile to the median is $7,440 a year; from the median to the 75th it is $7,530, or about $9,716 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 25th percentile and the median in Wenatchee-East Wenatchee, and the Washington statewide median of $50,330 falls between the median and the 75th percentile.
What a hire really costs in Wenatchee-East Wenatchee
At the $48,590 median, a local hire costs about $62,697 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $14,107 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 4.7 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.8 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in Wenatchee-East Wenatchee
Of the 15 roles we track in Wenatchee-East Wenatchee, this one ranks #13 by median pay, between administrative assistants ($50,700) and medical administrative assistants ($46,810). Project Coordinator is the highest at $106,760.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| HR Assistant | +11.5% | 40 | |
| Administrative Assistant | +4.3% | 520 | |
| Customer Support Specialist | this role | 450 | |
| Medical Administrative Assistant | -3.7% | 160 | |
| Virtual Receptionist | -14.8% | 440 |
Measured against the US median, customer support specialists rank #5 of the 15 roles we track in Wenatchee-East Wenatchee (+8.5%), between bookkeepers (+8.8%) and HR assistants (+7.0%). The typical role here is at +5.5%, so, measured against the US, customer support specialists cost more in Wenatchee-East Wenatchee than the area's general pay level would suggest. Customer support specialists hold 11.1% of the jobs in these 15 roles in Wenatchee-East Wenatchee, 11.8% across Washington and 16.6% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Washington
Across the 13 areas of Washington with data for this job, the median runs from $45,380 in Kennewick-Richland to $53,550 in Seattle-Tacoma, a gap of $8,170 a year. Of the 9 areas in Washington with more customer support specialists than Wenatchee-East Wenatchee, 7 pay less, the largest of them Spokane-Spokane Valley, WA ($46,790), Kennewick-Richland, WA ($45,380) and Bellingham, WA ($46,940).
| Area | Median | vs Wenatchee-East Wenatchee | Jobs |
|---|---|---|---|
| Longview-Kelso, WA | +1.8% | 380 | |
| Mount Vernon-Anacortes, WA | +1.2% | 400 | |
| Walla Walla, WA | +0.0% | 150 | |
| Wenatchee-East Wenatchee, WA | this area | 450 | |
| Eastern Washington (Nonmetro) | -0.1% | 550 | |
| Western Washington (Nonmetro) | -1.0% | 870 | |
| Bremerton-Silverdale, WA | -3.3% | 680 |
Wenatchee-East Wenatchee against other US metro areas
By number of jobs, Wenatchee-East Wenatchee is #482 of 520 US areas for this job. The market is small, but its pay is in the top quarter of US areas. Outside Washington, Denver-Aurora and Portland-Vancouver pay just above Wenatchee-East Wenatchee and Kenosha and Midland just below. All four are within $340 a year of the median in Wenatchee-East Wenatchee. Of the three markets with about as many customer support specialists, none pays as much.
| Metro area | Median | vs Wenatchee-East Wenatchee | Jobs | Close in |
|---|---|---|---|---|
| Portland-Vancouver, OR-WA | +0.1% | 12,720 | pay | |
| Denver-Aurora, CO | +0.0% | 23,560 | pay | |
| Wenatchee-East Wenatchee, WA | this area | 450 | ||
| Kenosha, WI | -0.5% | 1,000 | pay | |
| Midland, MI | -0.7% | 620 | pay | |
| Lima, OH | -12.9% | 460 | jobs | |
| Staunton-Stuarts Draft, VA | -15.1% | 450 | jobs | |
| Hot Springs, AR | -29.7% | 470 | jobs |
Questions
How much does it cost to hire a customer support specialist in Wenatchee-East Wenatchee, WA?
About $62,697 a year at the median, or $5,225 a month: $48,590 in pay plus about $14,107 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for customer support specialists in Wenatchee-East Wenatchee?
Pay here is higher than in three quarters of US areas. The median was $48,590 a year in the May 2025 BLS survey. The 10th percentile was $36,960, the 90th $66,350, and the middle half earned $41,150 to $56,120.
Is Wenatchee-East Wenatchee cheaper than the rest of Washington for customer support specialists?
Yes, it costs less: a median of $48,590 against $50,330 statewide. The next area up in Washington is Walla Walla at $48,590, the next down the Eastern Washington nonmetro area at $48,550.
How many customer support specialists work in Wenatchee-East Wenatchee?
BLS counts about 450 in the May 2025 survey. That is 1% of the Washington total of 39,760. 9 areas in Washington have more; the closest in size is the Eastern Washington nonmetro area, with about 550.
Does a customer support specialist cost more than a medical administrative assistant in Wenatchee-East Wenatchee?
Yes: $1,780 a year more at the median. The medians are $48,590 and $46,810.
What does a remote customer support specialist cost compared with Wenatchee-East Wenatchee?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $62,697 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.