Customer Support Specialist salary in Bremerton-Silverdale, WA
Bremerton-Silverdale pays customer support specialists less than Washington as a whole but still more than the country. The median is $47,000 a year1: 6.6% below the Washington statewide median of $50,330 and 5.0% above the US median of $44,770. That is in the top quarter of US areas (#71 of 520). BLS counts about 680 people in this job here, 2% of the Washington total.
BLS occupation 43-4051, area Bremerton-Silverdale-Port Orchard, WA. Data from the May 2025 release, checked 2026-10-15.
Pay in Bremerton-Silverdale against Washington and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Bremerton-Silverdale, WA | $36,940 | $47,000 | $64,380 | |
| Washington | $39,290 | $50,330 | $73,610 | |
| United States | $31,750 | $44,770 | $63,590 |
The middle half of customer support specialists in Bremerton-Silverdale earns $38,830–$56,770. Pay is tightly grouped: the top tenth starts at $64,380, only 1.7 times the bottom tenth, against 2.0 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is $17,940 wide, wider than in Washington as a whole ($16,550) and the US ($14,910), so what a customer support specialist earns in Bremerton-Silverdale depends more on the employer.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $36,940 | $3,078 | $17.76 | $47,665 |
| 25th percentile | $38,830 | $3,236 | $18.67 | $50,103 |
| Median | $47,000 | $3,917 | $22.60 | $60,645 |
| 75th percentile | $56,770 | $4,731 | $27.29 | $73,252 |
| 90th percentile | $64,380 | $5,365 | $30.95 | $83,071 |
The step from the 25th percentile to the median is $8,170 a year; from the median to the 75th it is $9,770, or about $12,606 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 25th percentile and the median in Bremerton-Silverdale, and the Washington statewide median of $50,330 falls between the median and the 75th percentile.
What a hire really costs in Bremerton-Silverdale
At the $47,000 median, a local hire costs about $60,645 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, about $13,645 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 4.6 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.6 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in Bremerton-Silverdale
Of the 15 roles we track in Bremerton-Silverdale, this one ranks #14 by median pay, between medical administrative assistants ($48,090) and virtual receptionists ($44,130). Project Coordinator is the highest at $104,630.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Bookkeeper | +24.7% | 780 | |
| HR Assistant | +19.4% | 100 | |
| Medical Administrative Assistant | +2.3% | 220 | |
| Customer Support Specialist | this role | 680 | |
| Virtual Receptionist | -6.1% | 920 |
Measured against the US median, customer support specialists rank #11 of the 15 roles we track in Bremerton-Silverdale (+5.0%), between accountants (+5.5%) and medical administrative assistants (+4.7%). The typical role here is at +11.0%, so, measured against the US, customer support specialists cost less in Bremerton-Silverdale than the area's general pay level would suggest. Customer support specialists hold 9.4% of the jobs in these 15 roles in Bremerton-Silverdale, 11.8% across Washington and 16.6% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Washington
Across the 13 areas of Washington with data for this job, the median runs from $45,380 in Kennewick-Richland to $53,550 in Seattle-Tacoma, a gap of $8,170 a year. Of the 6 areas in Washington with more customer support specialists than Bremerton-Silverdale, 3 pay less: Spokane-Spokane Valley, WA ($46,790), Kennewick-Richland, WA ($45,380) and Bellingham, WA ($46,940).
| Area | Median | vs Bremerton-Silverdale | Jobs |
|---|---|---|---|
| Wenatchee-East Wenatchee, WA | +3.4% | 450 | |
| Eastern Washington (Nonmetro) | +3.3% | 550 | |
| Western Washington (Nonmetro) | +2.3% | 870 | |
| Bremerton-Silverdale, WA | this area | 680 | |
| Bellingham, WA | -0.1% | 1,000 | |
| Spokane-Spokane Valley, WA | -0.4% | 2,850 | |
| Yakima, WA | -0.9% | 670 |
Bremerton-Silverdale against other US metro areas
By number of jobs, Bremerton-Silverdale is #414 of 520 US areas for this job. The market is small, but its pay is in the top quarter of US areas. Outside Washington, Rochester and Philadelphia-Camden pay just above Bremerton-Silverdale and Green Bay and Durham-Chapel Hill just below. All four are within $200 a year of the median in Bremerton-Silverdale. Of the three markets with about as many customer support specialists, none pays as much.
| Metro area | Median | vs Bremerton-Silverdale | Jobs | Close in |
|---|---|---|---|---|
| Philadelphia-Camden, PA-NJ | +0.1% | 41,740 | pay | |
| Rochester, MN | +0.1% | 1,250 | pay | |
| Bremerton-Silverdale, WA | this area | 680 | ||
| Green Bay, WI | -0.3% | 3,670 | pay | |
| Durham-Chapel Hill, NC | -0.4% | 4,660 | pay | |
| Pittsfield, MA | -5.0% | 680 | jobs | |
| Kingston, NY | -7.1% | 680 | jobs | |
| Mansfield, OH | -20.9% | 680 | jobs |
Questions
How much does it cost to hire a customer support specialist in Bremerton-Silverdale, WA?
About $60,645 a year at the median, or $5,054 a month: $47,000 in pay plus about $13,645 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What is the pay range for customer support specialists in Bremerton-Silverdale?
Pay here is higher than in three quarters of US areas. The median was $47,000 a year in the May 2025 BLS survey. The 10th percentile was $36,940, the 90th $64,380, and the middle half earned $38,830 to $56,770.
Is Bremerton-Silverdale cheaper than the rest of Washington for customer support specialists?
Yes, it costs less: a median of $47,000 against $50,330 statewide. The next area up in Washington is the Western Washington nonmetro area at $48,090, the next down Bellingham at $46,940.
How many customer support specialists work in Bremerton-Silverdale?
BLS counts about 680 in the May 2025 survey. That is 2% of the Washington total of 39,760. 6 areas in Washington have more; the closest in size is the Western Washington nonmetro area, with about 870.
Does a customer support specialist cost more than a virtual receptionist in Bremerton-Silverdale?
Yes: $2,870 a year more at the median. The medians are $47,000 and $44,130.
What does a remote customer support specialist cost compared with Bremerton-Silverdale?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $60,645 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.