Customer Support Specialist salary in Staunton-Stuarts Draft, VA

Pay in Staunton-Stuarts Draft against Virginia and the US

Customer support specialists at the 90th percentile earn $60,990, 2.1 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in Staunton-Stuarts Draft earns $36,070–$47,690. From the 25th to the 75th percentile, the local range is only $11,620 wide, against $14,000 across Virginia and $14,910 nationally: employers in Staunton-Stuarts Draft pay within a narrower band.

What to budget for a customer support specialist here

An offer at the 75th percentile instead of the median adds $6,460 a year in pay and about $8,335 in employer cost. Going down to the 25th percentile saves $5,160 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the median and the 75th percentile in Staunton-Stuarts Draft, and the Virginia statewide median of $42,730 falls there too.

What a hire really costs in Staunton-Stuarts Draft

At the $41,230 median, a local hire costs about $53,200 a year: benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², about $11,970 here. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 4.0 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.9 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Staunton-Stuarts Draft

Of the 14 roles we track in Staunton-Stuarts Draft, this one ranks #13 by median pay, between medical administrative assistants ($44,410) and virtual receptionists ($36,200). Project Coordinator is the highest at $89,020.

Measured against the US median, customer support specialists rank #7 of the 14 roles we track in Staunton-Stuarts Draft (-7.9%), between accountants (-7.6%) and office managers (-11.0%). The typical role here is at -9.5%, so this job follows the area's general pay level. Customer support specialists hold 12.8% of the jobs in these 14 roles in Staunton-Stuarts Draft, 14.2% across Virginia and 16.7% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.

Other areas in Virginia

Across the 13 areas of Virginia with data for this job, the median runs from $35,870 in the Northeast Virginia nonmetro area to $45,500 in Roanoke, a gap of $9,630 a year. Of the 12 areas in Virginia with more customer support specialists than Staunton-Stuarts Draft, 9 pay less, the largest of them Virginia Beach-Chesapeake, VA-NC ($38,150), the Southwest Virginia nonmetro area ($37,380) and Lynchburg, VA ($37,670).

Staunton-Stuarts Draft against other US metro areas

By number of jobs, Staunton-Stuarts Draft is #481 of 520 US areas for this job. The market is small, and its pay sits near the middle of the US range. Outside Virginia, Lebanon and Greensboro-High Point pay just above Staunton-Stuarts Draft and Columbia and Lafayette-West Lafayette just below. All four are within $140 a year of the median in Staunton-Stuarts Draft. Of the three markets with about as many customer support specialists, two pay more.

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How these pages are built: methodology and data sources. Last updated 2026-11-12.