Customer Support Specialist salary in the Northwest Colorado nonmetro area
For this job the Northwest Colorado nonmetro area sits right at the Colorado figure, with a median of $47,760 a year1. That is about level with the Colorado statewide median of $47,540, and 6.7% above the US median of $44,770. That is in the top quarter of US areas (#54 of 520). BLS counts about 1,210 people in this job here, 3% of the Colorado total.
BLS occupation 43-4051, area Northwest Colorado nonmetropolitan area. Data from the May 2025 release, checked 2026-10-15.
Pay in the Northwest Colorado nonmetro area against Colorado and the US
| Range | 10th | Median | 90th | |
|---|---|---|---|---|
| Northwest Colorado (Nonmetro) | $34,590 | $47,760 | $60,180 | |
| Colorado | $36,510 | $47,540 | $66,040 | |
| United States | $31,750 | $44,770 | $63,590 |
The middle half of customer support specialists in the Northwest Colorado nonmetro area earns $38,830–$51,960. Pay is tightly grouped: the top tenth starts at $60,180, only 1.7 times the bottom tenth, against 2.0 times across the US, so the going rate is easier to read. From the 25th to the 75th percentile, the local range is only $13,130 wide, against $17,040 across Colorado and $14,910 nationally: employers in the Northwest Colorado nonmetro area pay within a narrower band.
What to budget for a customer support specialist here
| Point in the local range | Per year | Per month | Per hour | Employer cost per year |
|---|---|---|---|---|
| 10th percentile | $34,590 | $2,882 | $16.63 | $44,632 |
| 25th percentile | $38,830 | $3,236 | $18.67 | $50,103 |
| Median | $47,760 | $3,980 | $22.96 | $61,626 |
| 75th percentile | $51,960 | $4,330 | $24.98 | $67,045 |
| 90th percentile | $60,180 | $5,015 | $28.93 | $77,652 |
Local pay is bunched just above the median: the 75th percentile is only $4,200 over it, while the 25th sits $8,930 below. Moving an offer from the median to the 75th percentile costs about $5,419 more a year with benefits. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.
For scale, the US median of $44,770 falls between the 25th percentile and the median in the Northwest Colorado nonmetro area, and the Colorado statewide median of $47,540 falls there too.
What a hire really costs in the Northwest Colorado nonmetro area
Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry2, which adds about $13,866 to the $47,760 median and brings it to $61,626 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.
Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,5003 with a 180-day replacement; paying through Deel adds $49 a month4. Change any number below to match your plan.
A local hire here costs about 4.6 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.7 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.
Other roles in the Northwest Colorado nonmetro area
Of the 16 roles we track in the Northwest Colorado nonmetro area, this one ranks #13 by median pay, between medical administrative assistants ($47,980) and e-commerce order specialists ($47,510). Project Coordinator is the highest at $100,970.
| Role | Median | vs customer support specialist | Jobs |
|---|---|---|---|
| Administrative Assistant | +3.1% | 1,600 | |
| Medical Administrative Assistant | +0.5% | 430 | |
| Customer Support Specialist | this role | 1,210 | |
| E-commerce Order Specialist | -0.5% | 40 | |
| Virtual Receptionist | -10.3% | 380 |
Measured against the US median, customer support specialists rank #5 of the 16 roles we track in the Northwest Colorado nonmetro area (+6.7%), between HR assistants (+6.9%) and office managers (+5.3%). The typical role here is at +3.7%, so, measured against the US, customer support specialists cost more in the Northwest Colorado nonmetro area than the area's general pay level would suggest. Customer support specialists hold 10.3% of the jobs in these 16 roles in the Northwest Colorado nonmetro area, 12.3% across Colorado and 16.5% nationally. The job is a smaller part of the local workforce in these roles than it is nationally.
Other areas in Colorado
Across the 10 areas of Colorado with data for this job, the median runs from $40,360 in Pueblo to $48,590 in Denver-Aurora, a gap of $8,230 a year. Of the 5 areas in Colorado with more customer support specialists than the Northwest Colorado nonmetro area, 3 pay less: Colorado Springs, CO ($46,120), Fort Collins-Loveland, CO ($42,920) and Greeley, CO ($45,310).
| Area | Median | vs the Northwest Colorado nonmetro area | Jobs |
|---|---|---|---|
| Denver-Aurora, CO | +1.7% | 23,560 | |
| Boulder, CO | +0.1% | 2,070 | |
| Northwest Colorado (Nonmetro) | this area | 1,210 | |
| Colorado Springs, CO | -3.4% | 5,340 | |
| Greeley, CO | -5.1% | 1,260 | |
| Southwest Colorado (Nonmetro) | -8.5% | 900 | |
| Fort Collins-Loveland, CO | -10.1% | 1,770 |
the Northwest Colorado nonmetro area against other US metro areas
By number of jobs, the Northwest Colorado nonmetro area is #286 of 520 US areas for this job. It is a mid-sized market, and its pay is in the top quarter of US areas. Outside Colorado, Salem and Milwaukee-Waukesha pay just above the Northwest Colorado nonmetro area and Sheboygan and Trenton-Princeton just below. All four are within $170 a year of the median in the Northwest Colorado nonmetro area. Of the three markets with about as many customer support specialists, none pays as much.
| Metro area | Median | vs the Northwest Colorado nonmetro area | Jobs | Close in |
|---|---|---|---|---|
| Milwaukee-Waukesha, WI | +0.2% | 14,080 | pay | |
| Salem, OR | +0.1% | 2,140 | pay | |
| Northwest Colorado (Nonmetro) | this area | 1,210 | ||
| Sheboygan, WI | -0.1% | 900 | pay | |
| Trenton-Princeton, NJ | -0.4% | 3,140 | pay | |
| La Crosse-Onalaska, WI-MN | -4.1% | 1,200 | jobs | |
| Iowa City, IA | -11.3% | 1,190 | jobs | |
| Lynchburg, VA | -21.1% | 1,220 | jobs |
Questions
How much does it cost to hire a customer support specialist in Northwest Colorado (Nonmetro)?
About $61,626 a year at the median, or $5,135 a month: $47,760 in pay plus about $13,866 in benefits and payroll taxes. Recruiting, equipment and office space are extra.
What do customer support specialists earn in the Northwest Colorado nonmetro area?
Pay here is higher than in three quarters of US areas. The median was $47,760 a year in the May 2025 BLS survey. The 10th percentile was $34,590, the 90th $60,180, and the middle half earned $38,830 to $51,960.
Is the Northwest Colorado nonmetro area cheaper than the rest of Colorado for customer support specialists?
About the same: a median of $47,760 against $47,540 statewide. The next area up in Colorado is Boulder at $47,830, the next down Colorado Springs at $46,120.
How many customer support specialists work in the Northwest Colorado nonmetro area?
BLS counts about 1,210 in the May 2025 survey. That is 3% of the Colorado total of 38,770. 5 areas in Colorado have more; the closest in size is Greeley, with about 1,260.
Does a customer support specialist cost more than an e-commerce order specialist in the Northwest Colorado nonmetro area?
Yes: $250 a year more at the median. The medians are $47,760 and $47,510.
What does a remote customer support specialist cost compared with the Northwest Colorado nonmetro area?
Our open roles pay $700–$1,000 a month. At the midpoint, with the one-time fee and Deel, year one comes to $13,288, against about $61,626 for a local hire at the median.
Sources
4 sources, with links
- BLS OEWS May 2025, 43-4051: bls.gov
- BLS Employer Costs for Employee Compensation, private industry, June 2026: bls.gov
- Stafka pricing: stafka.com
- Deel pricing, contractor management: deel.com
How these pages are built: methodology and data sources. Last updated 2026-11-12.