Customer Support Specialist salary in La Crosse-Onalaska, WI-MN

Pay in La Crosse-Onalaska against Wisconsin and the US

Customer support specialists at the 90th percentile earn $63,200, 2.0 times the 10th percentile; the US ratio is 2.0. The middle half of customer support specialists in La Crosse-Onalaska earns $36,780–$53,830. From the 25th to the 75th percentile, the local range is $17,050 wide, between the figure for Wisconsin ($17,820) and the US figure ($14,910).

What to budget for a customer support specialist here

An offer at the 75th percentile instead of the median adds $8,010 a year in pay and about $10,335 in employer cost. Going down to the 25th percentile saves $9,040 in pay. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the 25th percentile and the median in La Crosse-Onalaska, and the Wisconsin statewide median of $46,970 falls between the median and the 75th percentile.

What a hire really costs in La Crosse-Onalaska

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², which adds about $13,303 to the $45,820 median and brings it to $59,123 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 4.4 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 5.5 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in La Crosse-Onalaska

Of the 17 roles we track in La Crosse-Onalaska, this one ranks #15 by median pay, between administrative assistants ($47,110) and data entry specialists ($45,780). Project Coordinator is the highest at $94,990.

Measured against the US median, customer support specialists rank #5 of the 17 roles we track in La Crosse-Onalaska (+2.3%), between medical administrative assistants (+3.4%) and payroll specialists (+2.1%). The typical role here is at -3.6%, so, measured against the US, customer support specialists cost more in La Crosse-Onalaska than the area's general pay level would suggest. Customer support specialists hold 16.4% of the jobs in these 17 roles in La Crosse-Onalaska, 18.1% across Wisconsin and 16.4% nationally. That is close to the national mix.

Other areas in Wisconsin

Across the 17 areas of Wisconsin with data for this job, the median runs from $43,240 in Oshkosh-Neenah to $48,360 in Kenosha, a gap of $5,120 a year. Of the 9 areas in Wisconsin with more customer support specialists than La Crosse-Onalaska, 3 pay less: Appleton, WI ($45,760), the South Central Wisconsin nonmetro area ($44,830) and Oshkosh-Neenah, WI ($43,240).

La Crosse-Onalaska against other US metro areas

By number of jobs, La Crosse-Onalaska is #288 of 520 US areas for this job. It is a mid-sized market, and its pay is in the top quarter of US areas. Outside Wisconsin, Glens Falls and Eugene-Springfield pay just above La Crosse-Onalaska and St. Louis and Lewiston-Auburn just below. All four are within $60 a year of the median in La Crosse-Onalaska. Of the three markets with about as many customer support specialists, none pays as much.

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How these pages are built: methodology and data sources. Last updated 2026-11-12.