Customer Support Specialist salary in Texarkana, TX-AR

Pay in Texarkana against Texas and the US

The middle half of customer support specialists in Texarkana earns $30,870–$43,650. The top tenth earns $52,840 or more, 2.0 times the bottom tenth, close to the US pattern of 2.0 times. From the 25th to the 75th percentile, the local range is only $12,780 wide, against $12,880 across Texas and $14,910 nationally: employers in Texarkana pay within a narrower band.

What to budget for a customer support specialist here

The step from the 25th percentile to the median is $5,220 a year; from the median to the 75th it is $7,560, or about $9,755 once benefits are added. These percentiles describe what people in the job earn locally, not experience levels, so place your offer by the tasks and seniority you need.

For scale, the US median of $44,770 falls between the 75th and 90th percentiles in Texarkana, and the Texas statewide median of $40,420 falls between the median and the 75th percentile. An offer at the national rate would beat what three quarters of local customer support specialists earn.

What a hire really costs in Texarkana

Pay is only part of it. Benefits and payroll taxes other than paid leave are 22.5% of total compensation in US private industry², which adds about $10,478 to the $36,090 median and brings it to $46,568 a year. Recruiting, equipment and office space come on top. Benefit levels vary by employer, so treat this as an estimate.

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500³ with a 180-day replacement; paying through Deel adds $49 a month⁴. Change any number below to match your plan.

A local hire here costs about 3.5 times as much as a remote hire in year one at the midpoint of our range. From year two, when the fee drops out, it is 4.3 times the remote figure of $10,788. About the candidates: most apply through our assessment platform with a written and a spoken English task; each profile shows the English level (B1–C2); Silkstaff interviews every shortlisted candidate live, in English, before you meet them.

Other roles in Texarkana

Of the 15 roles we track in Texarkana, this one ranks #12 by median pay, between administrative assistants ($37,490) and medical administrative assistants ($35,340). Project Coordinator is the highest at $74,590.

Measured against the US median, customer support specialists rank #6 of the 15 roles we track in Texarkana (-19.4%), between recruiters (-19.2%) and virtual receptionists (-19.8%). The typical role here is at -21.1%, so this job follows the area's general pay level. Customer support specialists hold 16.7% of the jobs in these 15 roles in Texarkana, 21.6% across Texas and 16.5% nationally. That is close to the national mix.

Other areas in Texas

Across the 32 areas of Texas with data for this job, the median runs from $31,790 in the Border Region of Texas nonmetro area to $44,990 in Dallas-Fort Worth, a gap of $13,200 a year. Of the 29 areas in Texas with more customer support specialists than Texarkana, 6 pay less, the largest of them McAllen-Edinburg, TX ($35,830), Lubbock, TX ($35,940) and Laredo, TX ($34,420).

Texarkana against other US metro areas

By number of jobs, Texarkana is #396 of 520 US areas for this job. It is a small market, and its pay is in the bottom quarter of US areas. Outside Texas, Kingsport-Bristol and Saginaw pay just above Texarkana and Las Cruces and Yuma just below. All four are within $70 a year of the median in Texarkana. Of the three markets with about as many customer support specialists, two pay more.

Questions

Sources

How these pages are built: methodology and data sources. Last updated 2026-11-12.