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Customer Support Specialist salary and cost of hiring in Idaho

The median customer support specialist in Idaho earned $43,200 a year in May 2025[1], 3.5% below the US median of $44,770. That puts Idaho at #29 of 51 states for this job.

$3,600median pay per month in Idaho
$5,143employer cost per month with benefits
$700–$1,000per month, remote through Stafka
18,770people in this job in Idaho

BLS occupation 43-4051. Data from the May 2025 release, checked 2026-10-15.

Get 3 matching profilesCompare with a remote hire

Salary range

Range10thMedian90th
Idaho$29,990$43,200$62,190
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of customer support specialists in Idaho earns $36,110–$49,340; the top tenth earns $62,190 or more, 2.1 times the bottom tenth.

What a hire really costs

Benefits and payroll taxes are 30.0% of total compensation in US private industry[2]. At the Idaho median that makes about $61,714 a year before recruiting, equipment and office space. Benefit levels vary by employer, so treat this as an estimate.

$61,714 local hire in Idahomedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500–$3,000[3] with a 180-day replacement; paying through Deel adds $49 a month[4]. Change any number below to match your plan.

$61,714local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$48,426difference in year one
78%of the local cost saved

Pay by metro area in Idaho

AreaMedian75th percentileJobs
Boise City, ID
$46,640
$51,2609,460
Coeur d'Alene, ID
$43,750
$49,4001,380
Lewiston, ID-WA
$40,700
$49,680570
Northwestern Idaho nonmetropolitan area
$40,290
$46,590810
Idaho Falls, ID
$40,060
$47,2401,710
Twin Falls, ID
$38,830
$46,630750
Pocatello, ID
$37,940
$43,7401,130
Southeast-Central Idaho nonmetropolitan area
$36,360
$46,2301,410

Boise City, ID pays the most ($46,640) and Southeast-Central Idaho nonmetropolitan area the least ($36,360): $10,280 a year apart for the same job.

What a customer support specialist does

A customer support specialist answers customers by email, chat and sometimes phone, solves their problems on the first contact where possible and passes product feedback to the team.

Neighbours in the ranking

StateMedianvs Idaho
Michigan
$43,950
+1.7%
Nebraska
$43,940
+1.7%
Idaho
$43,200
+0.0%
Indiana
$43,140
-0.1%
Utah
$43,140
-0.1%

Questions

How much does a customer support specialist earn in Idaho?

The median was $43,200 a year in the May 2025 BLS survey; the middle half earned $36,110 to $49,340.

What does it cost to employ a customer support specialist in Idaho?

About $61,714 a year at the median wage once benefits are added, using the 30% benefits share of US private industry (June 2026).

Where in Idaho do customer support specialists earn the most?

Boise City, ID, with a median of $46,640 a year.

Other roles in Idaho

Hire customer support specialists remotely

How to hire customer support specialists

Sources

  1. BLS OEWS May 2025, 43-4051: https://www.bls.gov/oes/current/oes434051.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Last updated 2026-11-05.