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Customer Support Specialist salary and cost of hiring in Nebraska

The median customer support specialist in Nebraska earned $43,940 a year in May 2025[1], 1.9% below the US median of $44,770. That puts Nebraska at #28 of 51 states for this job.

$3,662median pay per month in Nebraska
$5,231employer cost per month with benefits
$700–$1,000per month, remote through Stafka
15,340people in this job in Nebraska

BLS occupation 43-4051. Data from the May 2025 release, checked 2026-10-15.

Get 3 matching profilesCompare with a remote hire

Salary range

Range10thMedian90th
Nebraska$34,210$43,940$59,400
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of customer support specialists in Nebraska earns $37,250–$49,810; the top tenth earns $59,400 or more, 1.7 times the bottom tenth.

What a hire really costs

Benefits and payroll taxes are 30.0% of total compensation in US private industry[2]. At the Nebraska median that makes about $62,771 a year before recruiting, equipment and office space. Benefit levels vary by employer, so treat this as an estimate.

$62,771 local hire in Nebraskamedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500–$3,000[3] with a 180-day replacement; paying through Deel adds $49 a month[4]. Change any number below to match your plan.

$62,771local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$49,483difference in year one
79%of the local cost saved

Pay by metro area in Nebraska

AreaMedian75th percentileJobs
Grand Island, NE
$45,070
$47,360410
Omaha, NE-IA
$44,260
$50,3808,810
Northeast Nebraska nonmetropolitan area
$41,980
$49,280750
Lincoln, NE
$41,430
$46,7002,540
Northwest Nebraska nonmetropolitan area
$40,200
$47,820320
South Nebraska nonmetropolitan area
$40,040
$47,4001,270

Grand Island, NE pays the most ($45,070) and South Nebraska nonmetropolitan area the least ($40,040): $5,030 a year apart for the same job.

What a customer support specialist does

A customer support specialist answers customers by email, chat and sometimes phone, solves their problems on the first contact where possible and passes product feedback to the team.

Neighbours in the ranking

StateMedianvs Nebraska
Missouri
$44,190
+0.6%
Michigan
$43,950
+0.0%
Nebraska
$43,940
+0.0%
Idaho
$43,200
-1.7%
Indiana
$43,140
-1.8%

Questions

How much does a customer support specialist earn in Nebraska?

The median was $43,940 a year in the May 2025 BLS survey; the middle half earned $37,250 to $49,810.

What does it cost to employ a customer support specialist in Nebraska?

About $62,771 a year at the median wage once benefits are added, using the 30% benefits share of US private industry (June 2026).

Where in Nebraska do customer support specialists earn the most?

Grand Island, NE, with a median of $45,070 a year.

Other roles in Nebraska

Hire customer support specialists remotely

How to hire customer support specialists

Sources

  1. BLS OEWS May 2025, 43-4051: https://www.bls.gov/oes/current/oes434051.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Last updated 2026-11-05.