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Customer Support Specialist salary and cost of hiring in Missouri

The median customer support specialist in Missouri earned $44,190 a year in May 2025[1], 1.3% below the US median of $44,770. That puts Missouri at #26 of 51 states for this job.

$3,682median pay per month in Missouri
$5,261employer cost per month with benefits
$700–$1,000per month, remote through Stafka
50,530people in this job in Missouri

BLS occupation 43-4051. Data from the May 2025 release, checked 2026-10-15.

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Salary range

Range10thMedian90th
Missouri$31,980$44,190$63,890
United States$31,750$44,770$63,590
10th to 90th percentilemiddle half (25th to 75th)median

The middle half of customer support specialists in Missouri earns $36,480–$51,040; the top tenth earns $63,890 or more, 2.0 times the bottom tenth.

What a hire really costs

Benefits and payroll taxes are 30.0% of total compensation in US private industry[2]. At the Missouri median that makes about $63,129 a year before recruiting, equipment and office space. Benefit levels vary by employer, so treat this as an estimate.

$63,129 local hire in Missourimedian wage plus benefits, year one
$13,288 remote hire through Stafka$850/month, placement fee and Deel, year one

Our open customer support specialist roles pay $700–$1,000 a month under a direct contract. The one-time fee is $2,500–$3,000[3] with a 180-day replacement; paying through Deel adds $49 a month[4]. Change any number below to match your plan.

$63,129local hire, first year incl. benefits
$13,288remote hire, first year incl. fee
$49,841difference in year one
79%of the local cost saved

Pay by metro area in Missouri

AreaMedian75th percentileJobs
St. Louis, MO-IL
$45,800
$56,64023,760
Kansas City, MO-KS
$44,350
$50,01022,240
St. Joseph, MO-KS
$42,840
$59,000780
Joplin, MO-KS
$41,850
$48,4701,080
Columbia, MO
$41,210
$50,5301,870
Jefferson City, MO
$38,990
$46,0601,360
Springfield, MO
$38,970
$48,3804,120
Cape Girardeau, MO-IL
$38,190
$47,130580
Southeast Missouri nonmetropolitan area
$37,150
$46,3501,500
Central Missouri nonmetropolitan area
$37,140
$44,4701,620
Southwest Missouri nonmetropolitan area
$36,430
$44,330840
North Missouri nonmetropolitan area
$36,060
$42,7401,240

St. Louis, MO-IL pays the most ($45,800) and North Missouri nonmetropolitan area the least ($36,060): $9,740 a year apart for the same job.

What a customer support specialist does

A customer support specialist answers customers by email, chat and sometimes phone, solves their problems on the first contact where possible and passes product feedback to the team.

Neighbours in the ranking

StateMedianvs Missouri
North Dakota
$44,670
+1.1%
Pennsylvania
$44,630
+1.0%
Missouri
$44,190
+0.0%
Michigan
$43,950
-0.5%
Nebraska
$43,940
-0.6%

Questions

How much does a customer support specialist earn in Missouri?

The median was $44,190 a year in the May 2025 BLS survey; the middle half earned $36,480 to $51,040.

What does it cost to employ a customer support specialist in Missouri?

About $63,129 a year at the median wage once benefits are added, using the 30% benefits share of US private industry (June 2026).

Where in Missouri do customer support specialists earn the most?

St. Louis, MO-IL, with a median of $45,800 a year.

Other roles in Missouri

Hire customer support specialists remotely

How to hire customer support specialists

Sources

  1. BLS OEWS May 2025, 43-4051: https://www.bls.gov/oes/current/oes434051.htm
  2. BLS Employer Costs for Employee Compensation, private industry, June 2026: https://www.bls.gov/news.release/ecec.nr0.htm
  3. Silkstaff pricing: https://silkstaff.com/#pricing
  4. Deel pricing, contractor management: https://www.deel.com/pricing/

How these pages are built: methodology and data sources. Last updated 2026-11-05.